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CTS Certified Technology Specialist Questions and Answers

Questions 4

Which section of a program report describes the probable costs of an AV project?

Options:

A.

budget

B.

needs analysis

C.

systems descriptions

D.

infrastructure requirements

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Questions 5

Which agreement typically includes installation materials and workmanship against failure for a stipulated period after the installation is complete?

Options:

A.

Service warranty

B.

System warranty

C.

Preventive warranty

D.

Manufacturer's warranty

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Questions 6

According to the AVIXA Rack Design standard, what should be the MINIMUM distance between an AC Power cable and a Data Twisted Pair cable?

Options:

A.

25 mm (~1 in)

B.

50 mm (-2 in)

C.

100 mm (~4 in)

D.

300 mm (~12 in)

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Questions 7

When the customer says: "The PA is only for speech reinforcement!", which of the following pieces of equipment is most likely NOT needed?

Options:

A.

front fills

B.

subwoofers

C.

delay speakers

D.

monitor wedges

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Questions 8

Before designing a Wi-Fi network-controlled system, what should the system integrator verify with the final customer?

Options:

A.

There are no specific security restrictions.

B.

The access point can work as a DHCP server.

C.

5 GHz is not used by another control system.

D.

The lighting control system is not on the same Wi-Fi network.

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Questions 9

When preparing to fly a projector, a technician finds that two of the six mounting bolts for the flyware/mount are stripped. What SHOULD the technician do?

Options:

A.

Fly the projector and install additional safety cables

B.

Remove the projector until the mount can be repaired

C.

Securely tighten the four working bolts and fly the projector

D.

Use gaff tape to secure the mount around the stripped bolts

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Questions 10

The functionality of an audio system is often reduced to what three easily understood concepts?

Options:

A.

Intelligibility, bass, stability

B.

Reverberation, depth, stability

C.

Intelligibility, loudness, warmth

D.

Intelligibility, loudness, stability

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Questions 11

The contrast control sets the

Options:

A.

white balance of the Image.

B.

range for the hue of the image.

C.

color temperature of the image.

D.

range for the difference between white and black.

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Questions 12

For ceiling speakers with a 90° effective coverage angle, a ceiling height of 3 m (10 ft), and an ear height of 1.2 m (4 ft), the spacing for a 50% coverage or edge-to-center layout is:

Options:

A.

1.8 m (6 ft)

B.

3.0 m (10 ft)

C.

3.6 m (12 ft)

D.

6.0 m (20 ft)

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Questions 13

What should an AV integrator provide to a general contractor to ensure the supporting trades get the AV information that is needed?

Options:

A.

bid drawings

B.

permit drawings

C.

as-built drawings

D.

construction drawings

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Questions 14

Which of the following terms is defined as a lamp that produces light by heating a filament in a sealed glass housing?

Options:

A.

Incandescent Lamp

B.

Fluorescent Lamp

C.

CFL Lamp

D.

LED Lamp

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Questions 15

What is the MAIN difference between OLED displays and LCD displays?

Options:

A.

Luminosity

B.

Higher brightness

C.

Self-emitting light source

D.

Determined screen shape

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Questions 16

Exhibit:

CTS Question 16

These images provide examples of _____ distortion.

Options:

A.

Contrast

B.

Chromatic

C.

Keystone

D.

Trapezoid

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Questions 17

What is the aspect ratio in these images?

CTS Question 17

Options:

A.

1.33:1

B.

4:3

C.

5:4

D.

16:9

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Questions 18

Microphone signal levels are typically measured in:

Options:

A.

Hertz

B.

Amperes

C.

Millivolts

D.

Milliwatts

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Questions 19

The purpose of the system performance verification process is to:

Options:

A.

Conclude the installation phase and close out the project.

B.

Allow the AV contractor to send the final invoice for the project.

C.

Ensure the AV system meets substantial completion requirements.

D.

Provide a means for the AV contractor to objectively demonstrate the AV system meets performance criteria.

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Questions 20

A technician sets up a 1080p LCD screen and connects a 720p source via an 8 m (26 ft) HDMI cable. Later, the source is switched to 1080p output and the image appears on screen, but with sparkling pixels and occasional dropouts. Why has the image quality degraded?

Options:

A.

Color depth requirement

B.

Change to aspect ratio needs to register

C.

Signal bandwidth exceeds cable capabilities

D.

EDID information is incorrect for new image

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Questions 21

Which requirement supersedes others when planning an AV project for a client?

Options:

A.

Institutional policies

B.

Existing infrastructure

C.

Organizational standards

D.

Local safety ordinances and building codes

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Questions 22

Which of the following is a benefit of benchmarking in an AV project?

Options:

A.

Identifies project risks

B.

Determines project budget

C.

Confirms project delivery times

D.

Exposes clients to new design ideas

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Questions 23

Which type of contract involves ongoing support for an AV system, regardless of the age of the facility or who did the initial installation?

Options:

A.

system warranty

B.

service agreement

C.

manufacturer warranty

D.

preventive maintenance

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Questions 24

For a design-bid (tender)-build project, the final step for determining the owner's costs for an AV system is

Options:

A.

selecting an Integrator.

B.

performing a needs analysis.

C.

having the owner approve the design.

D.

ensuring the equipment specification is ready for bid.

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Questions 25

What results from connecting a computer to the network using DHCP?

Options:

A.

Access to router

B.

A static IP address

C.

A dynamic IP address

D.

Password to get into the network

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Questions 26

What is the standard impedance of a DMX cable?

Options:

A.

55 Q

B.

75 Q

C.

110 Q

D.

150 Q

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Questions 27

Which of the following protocol allows sources and displays to communicate in order to ensure the display is sent the correct signal?

Options:

A.

ATSC

B.

DVB

C.

EDID

D.

HDCP

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Questions 28

The MAIN benefit of an inventory tracking system in an AV rental and staging business is having an accurate record of

Options:

A.

customers contact details.

B.

current resale value of assets.

C.

current state and commitments of assets.

D.

customer’s budgets and spending history.

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Questions 29

What would be the BEST way to verify proper performance of a CAT cable fitted with a new termination?

Options:

A.

use a cable tester and run a protocol

B.

use a multimeter to test if the pins have a connection

C.

connect the cable to a reference unit to check against it

D.

connect the source and sync, then verify there is a picture

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Questions 30

Projectors utilizing laser phosphor technology might be favored for installation in inaccessible locations because:

Options:

A.

They are cheaper and easier to install.

B.

They require little maintenance and they generate less heat.

C.

They fit in a smaller lighter package compared to lamped units.

D.

The light source is linear so less affected by ambient conditions.

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Questions 31

CTS Question 31

Which of these cables should be used for Ethernet transmission over 1 mile (1.6 km)?

Options:

A.

A

B.

B

C.

C

D.

D

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Questions 32

Which of the following meters measures the light coming directly from a source?

Options:

A.

SPL

B.

multi

C.

incident

D.

reflected

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Questions 33

A loud hiss is coming from the audio system. This is MOST LIKELY caused by

Options:

A.

fluorescent lighting.

B.

poor gain structure.

C.

phase cancellation issues.

D.

the microphones being off.

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Questions 34

CTS Question 34

This image shows the workings of which type of microphone?

Options:

A.

ribbon

B.

dynamic

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Questions 35

When an audio device can no longer accurately reproduce the audio signal, It is called

Options:

A.

feedback.

B.

dithering.

C.

distortion.

D.

saturation.

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Questions 36

Which of the following takes the highest precedence when the interpretations of applicable codes and standards are in conflict?

Options:

A.

local fire codes

B.

company guidelines

C.

national safety codes

D.

local authority that has jurisdiction

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Questions 37

Which is the MOST important factor during the development of an AV project scope?

Options:

A.

entire budget

B.

clients responsibility

C.

analyze the strategic plan

D.

stakeholders requirements

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Questions 38

Which frequencies are amplified by a subwoofer?

Options:

A.

lowest

B.

mid-low

C.

mid-high

D.

highest

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Questions 39

After installation, the system does not pass audio. Based on the information in the drawing, what is the MOST LIKELY cause?

CTS Question 39

Options:

A.

cable lengths

B.

system needs a DSP

C.

phantom power is required

D.

speaker requires a 70 V transformer

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Questions 40

A client requests for a project to be completed earlier than initially scheduled. What should the AV contractor do FIRST to address this change?

Options:

A.

deny the request and work to the original agreed schedule

B.

allocate more resources to meet the earlier completion date

C.

provide a request for change (RFC) to the client to approve the change to the schedule

D.

provide a change order (CO) to the client outlining changes to the project and any additional costs

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Questions 41

A university has equipped all of its theatres with laser projectors. The maintenance department should schedule

Options:

A.

lamp and filter changes every six months.

B.

cleaning and focus checks every six months.

C.

remote monitoring and replace equipment at end of life.

D.

no inspections, as they are maintenance free and replace equipment at end of life.

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Questions 42

The owner is looking for an audio solution for staff meetings. Which question is MOST important to ask to ensure a functioning system?

Options:

A.

Are there any remote participants?

B.

Will you use displays or a projector?

C.

Do you want handheld or lapel mics?

D.

Would you like ceiling or surface mount speakers?

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Questions 43

The architect states that the project is in the pre-design phase. This would indicate that

Options:

A.

construction is about to commence.

B.

a needs analysis should be requested.

C.

the reflected ceiling plan has been approved.

D.

the control system is ready for implementation.

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Questions 44

When evaluating site conditions for an AV project that requires a free-standing rack that is 49 RU or taller, the condition that will force assembly on site instead of building the rack in the shop and delivering it fully assembled is when the:

Options:

A.

Lighting is better onsite

B.

Elevator/lift is only 7 feet [2.13 meters] tall

C.

Room is only accessible after normal working hours

D.

Construction dumpster is located close to the loading dock

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Questions 45

What should be identified during a project's needs analysis?

Options:

A.

the overall budget

B.

stakeholders involved

C.

the timeline for completion

D.

key activities to be performed

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Questions 46

Which drawing represents a Reflected Ceiling Plan (RCP)? Please click anywhere on the correct image.

CTS Question 46

Options:

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Questions 47

When doing a site survey for the installation of a large LED video wall, what is MOST important to consider?

Options:

A.

Wall color

B.

Wall finish

C.

Ceiling height

D.

Ceiling material

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Questions 48

When addressing system functionality with a client, an integrator should:

Options:

A.

Discuss future technologies

B.

Ignore currently installed systems

C.

Suggest sustainable building guidelines

D.

Assess specific requirements and expectations

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Questions 49

An integrator has to upgrade a camera system in an existing board room. What is the MOST IMPORTANT information to gather on the site visit?

Options:

A.

cable length

B.

ambient lighting placement

C.

resolution of camera system

D.

distance from the lens to first participant

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Questions 50

As part of a service agreement offering, wfwt PRIMARY role do preventive maintenance visits (PM/PMV) play?

Options:

A.

allows the AV provider toclean, service and assess equipment In the field on a regular basis

B.

allows the AV provider to check in with customer and serves as an opportunity to sell further solutions

C.

allows the AV provider tosell a service that is often forgotten by the customer, and therefore generate greater profit

D.

allows the AV provider access to client premises and scope future work

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Questions 51

Remotely monitoring system health of a deployed conference room and rebooting it when faulty is an example of

Options:

A.

a service call.

B.

troubleshooting.

C.

a service contract.

D.

proactive maintenance.

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Questions 52

An AV technician has been called to a lecture hall where the presenter complains of a loud squealing noise that makes their presentation inaudible. What is the BEST strategy to address the complaint?

Options:

A.

Increase the gain for the microphone

B.

Position the microphone away from the presenter

C.

Position the microphone in front of the loudspeakers

D.

Mute unused microphone channels on the audio mixer

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Questions 53

During the initial visit with a new client, which one of the following items should always be ascertained?

Options:

A.

Weight-bearing capacity of floor

B.

IP addresses for the computer network

C.

Typical setup of rooms during meetings

D.

Physical dimensions of the loading dock

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Questions 54

During project delivery and after completion, it is important to ensure correct management of control system code so that

Options:

A.

programming costs will be within project budget.

B.

other contractors are unable to reuse or edit code.

C.

the most up-to-date version of code is available for upload when required.

D.

sub-contract programmers submit uncompiled code as per their contract of employment.

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Questions 55

Which of the following is a MAJOR consideration for implementing AVoIP?

Options:

A.

it requires the use of a fiber backbone

B.

it prohibits virtual architecture rearrangement

C.

it restricts sources from being accessed from anywhere

D.

it requires an understanding of compression, image quality, and latency

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Questions 56

CTS Question 56

Two computers are connected to a videoconferencing system through a switcher using HDMI cables. Computer content from PC A is being properly transmitted. However, when PC B is selected by the switcher, it does not work through the videoconferencing system. They both work when connected directly to the videoconferencing system or the monitor. The solution is to add a device that enables____management.

Options:

A.

DDC

B.

DHCP

C.

HDCP

D.

TMDS

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Questions 57

Which microphone pattern is MOST susceptible to feedback? Select the correct pattern by clicking on it.

CTS Question 57

Options:

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Questions 58

Which of the following is an example of PPE?

Options:

A.

fiberglass ladder

B.

high visibility vest

C.

virtual reality headset

D.

company branded polo

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Questions 59

What section of the color chart is used to calibrate brightness? Select the answer by clicking on the appropriate area of the chart

CTS Question 59

Options:

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Questions 60

When gathering information, it is important to ask about the customer's goals because the

Options:

A.

customer may have unrealistic expectations of what can be done.

B.

customer may be planning on moving before the project is complete.

C.

integrator needs to confirm they understand the relationship between desires and budget

D.

integrator needs an understanding of what the customer expects to beable to do with the space.

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Questions 61

Owner standards and design manuals are examples of which kind of documentation?

Options:

A.

vendor

B.

technical

C.

architectural

D.

existing conditions

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Questions 62

Preventive maintenance is best described as maintenance that is carried out:

Options:

A.

At predetermined intervals

B.

Following detection of an anomaly

C.

On the equipment for performance monitoring

D.

By integrating analysis, measurement and periodic test activities

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Questions 63

Assuming a 10' (3 m) ceiling, what is the approximate volume of this room?

CTS Question 63

Options:

A.

300 cubic ft (8.5 m3)

B.

600 cubic ft (17 m3)

C.

1500 cubic ft (42.5 m3) o

D.

6000 cubic ft (162 m3)

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Questions 64

CTS Question 64

Which of these symbols is generally used to represent a network?

Options:

A.

A

B.

B

C.

C

D.

D

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Questions 65

A task cannot begin before another task is completed. How is this described in a project task schedule?

Options:

A.

requirement

B.

dependency

C.

consequence

D.

determination

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Questions 66

A remote monitoring system's PRIMARY benefit is that it

Options:

A.

reduces the need for service calls.

B.

does not need to be located in the same building.

C.

provides a faster response time for problem solving.

D.

allows the AV team to make sure the equipment is being used properly.

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Questions 67

Reverberant sound reaches the listener's ears

Options:

A.

after

B.

before

C.

synchronized with

D at the same level as the direct sound.

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Questions 68

Milestones are key events or deliverables in a project. On a Gantt Chart or Network Diagram, milestones are represented by a(n)

Options:

A.

circle or oval.

B.

diamond or triangle.

C.

square or rectangle.

D.

asterisk or apostrophe.

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Questions 69

As the height of a character increases on a display.

Options:

A.

legibility increases.

B.

legibility decreases.

C.

brightness increases.

D.

brightness decreases.

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Questions 70

When using an IR-based assistive listening system, where MUST the transmitter be located?

Options:

A.

Under the presenter's desk

B.

At the top of the AV equipment rack

C.

With line-of-sight to the audience area

D.

Within 25 feet (7.6 meters) of the wheelchair seating area

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Questions 71

One way to safeguard individual pieces of equipment in a rack from theft is the use of

Options:

A.

lacing bars.

B.

a rack shelf.

C.

security screws.

D.

a password.

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Questions 72

CTS Question 72

This screen has a 16:9 aspect ratio. How close should the nearest viewer be positioned?

Options:

A.

3'3" (1 m)

B.

6'7" (2 m)

C.

4'8" (1.4 m)

D.

5'11" (1.8 m)

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Questions 73

In sound, amplitude is perceived as

Options:

A.

pitch

B.

tone

C.

loudness

D.

frequency

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Questions 74

What should be used to clean foam microphone wind screens?

Options:

A.

bleach (lye)

B.

warm water

C.

ethyl alcohol

D.

isopropyl alcohol

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Questions 75

What is defined by a work breakdown structure (WBS)?

Options:

A.

Project scope

B.

Project budget

C.

Project schedule

D.

Project resources

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Questions 76

A client has ordered a large LED video wall to be installed in an existing board room. What should be the integrator's MAIN operational concerns?

Options:

A.

power and temperature

B.

brightness and contrast

C.

aspect ratio and resolution

D.

cable management and length

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Exam Code: CTS
Exam Name: Certified Technology Specialist
Last Update: Jan 5, 2026
Questions: 254

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