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CTS Certified Technology Specialist Questions and Answers

Questions 4

When addressing system functionality with a client, an integrator should:

Options:

A.

Discuss future technologies

B.

Ignore currently installed systems

C.

Suggest sustainable building guidelines

D.

Assess specific requirements and expectations

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Questions 5

When considering the security of AV equipment residing on the client network, what is the MOST important step to take to keep the equipment safe from hackers before connecting the equipment to the network?

Options:

A.

assign an isolated subnet

B.

change the default passwords

C.

lock out the front panel buttons

D.

mount the equipment to the rack with security screws

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Questions 6

What is the FIRST stage in troubleshooting an AV system?

Options:

A.

evaluating possible sources of error

B.

identifying the symptoms of the error

C.

determining which devices are fully functional

D.

reviewing the system diagram showing the connections and the signal flow

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Questions 7

CTS Question 7

This image shows the workings of which type of microphone?

Options:

A.

ribbon

B.

dynamic

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Questions 8

What section of the color chart is used to calibrate brightness? Select the answer by clicking on the appropriate area of the chart

CTS Question 8

Options:

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Questions 9

In sound, amplitude is perceived as

Options:

A.

pitch

B.

tone

C.

loudness

D.

frequency

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Questions 10

A technician sets up a 1080p LCD screen and connects a 720p source via an 8 m (26 ft) HDMI cable. Later, the source is switched to 1080p output and the image appears on screen, but with sparkling pixels and occasional dropouts. Why has the image quality degraded?

Options:

A.

Color depth requirement

B.

Change to aspect ratio needs to register

C.

Signal bandwidth exceeds cable capabilities

D.

EDID information is incorrect for new image

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Questions 11

The limits of the vertical visual field indicate that displays should be positioned where in relation to the viewers' standard line of sight?

Options:

A.

center of the image is precisely on-axis

B.

center of the image is at least 10 degrees above

C.

top of the image is no more than 30 degrees above

D.

bottom of the image is no more than 30 degrees below

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Questions 12

What should be used to clean foam microphone wind screens?

Options:

A.

bleach (lye)

B.

warm water

C.

ethyl alcohol

D.

isopropyl alcohol

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Questions 13

A client setting terms for "tire protection of existing conditions" would most likely apply to which of tire following project types?

Options:

A.

New construction

B.

A technology refresh

C.

A prefabricated building

D.

Expansion of an existing building

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Questions 14

One way to safeguard individual pieces of equipment in a rack from theft is the use of

Options:

A.

lacing bars.

B.

a rack shelf.

C.

security screws.

D.

a password.

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Questions 15

Which of the following is addressed within the Needs Analysis part of the AV Design process?

Options:

A.

creating the project timeline

B.

outlining project Bill of Materials

C.

identifying key stakeholders for the project

D.

identifying functional requirements of the project

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Questions 16

Which section of a program report describes the probable costs of an AV project?

Options:

A.

budget

B.

needs analysis

C.

systems descriptions

D.

infrastructure requirements

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Questions 17

The owner is looking for an audio solution for staff meetings. Which question is MOST important to ask to ensure a functioning system?

Options:

A.

Are there any remote participants?

B.

Will you use displays or a projector?

C.

Do you want handheld or lapel mics?

D.

Would you like ceiling or surface mount speakers?

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Questions 18

Which requirement supersedes others when planning an AV project for a client?

Options:

A.

Institutional policies

B.

Existing infrastructure

C.

Organizational standards

D.

Local safety ordinances and building codes

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Questions 19

During a routine service visit, an engineer notices an LED indicator on a projector's front panel blinking regularly. What should be done?

Options:

A.

consult the projector's manual

B.

replace the projector's lamp and filters

C.

disregard because the projector is operational

D.

remove the power cable and re-boot the projector

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Questions 20

A client is reporting picture drop-outs in an HDBaseT installation. What could be a possible cause?

Options:

A.

Incorrect cable type

B.

Incorrect cable width

C.

Incorrect BIOS settings

D.

Incorrect EDID settings

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Questions 21

A saeen is 144 in (3658 mm) wide and the throw ratio is 2.3:1. How far from the screen should the projector be placed?

Options:

A.

288 In (7303 mm)

B.

302 in (7681 mm)

C.

331 in (8413 mm)

D.

446 in (11339 mm)

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Questions 22

Signal flow on a schematic is conventionally shown in which direction?

Options:

A.

Left to right

B.

Right to left

C.

Top to bottom

D.

Bottom to top

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Questions 23

The contrast control sets the

Options:

A.

white balance of the Image.

B.

range for the hue of the image.

C.

color temperature of the image.

D.

range for the difference between white and black.

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Questions 24

A task cannot begin before another task is completed. How is this described in a project task schedule?

Options:

A.

requirement

B.

dependency

C.

consequence

D.

determination

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Questions 25

Maintaining AV operations includes which of the following?

Options:

A.

conforming to DISCAS

B.

measuring system SPL

C.

updating control system firmware

D.

comparing NAG and PAG calculations

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Questions 26

During the initial visit with a new client, which one of the following items should always be ascertained?

Options:

A.

Weight-bearing capacity of floor

B.

IP addresses for the computer network

C.

Typical setup of rooms during meetings

D.

Physical dimensions of the loading dock

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Questions 27

What is the MAIN benefit of carrying out regular software updates provided by the device manufacturer?

Options:

A.

increasing the bandwidth

B.

providing a higher data throughput

C.

enhancing the data security of the system

D.

providing a better understanding of the system

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Questions 28

What device should be used to send a single video signal to several monitors?

Options:

A.

Matrix mixer

B.

Passive switcher

C.

Frame synchronizer

D.

Distribution amplifier

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Questions 29

The AV Project Manager is responsible for

Options:

A.

schedule, budget, scope.

B.

design, schedule, configuration.

C.

budget, installation, maintenance.

D.

configuration, scope, maintenance.

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Questions 30

What key specification of an owner furnished credenza will a technician need to know that may impact the warranty of the AV equipment?

Options:

A.

the door hardware and swing operation

B.

the finished pattern, material, and application

C.

the amount of air that moves through the credenza

D.

the quality, size, and availability of cable grommets

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Questions 31

What is a common vulnerability in a networked AV System?

Options:

A.

open ports

B.

using IPv6

C.

static IP address

D.

strong passwords

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Questions 32

The purchaser in an AV solutions firm has a key role to play in the area of

Options:

A.

estimating manpower availability and scheduling.

B.

coordinating project documentation and commissioning.

C.

communicating with vendors and internal staff members.

D.

reviewing the customer needs analysis to determine best solutions.

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Questions 33

Which of the following terms is defined as a lamp that produces light by heating a filament in a sealed glass housing?

Options:

A.

Incandescent Lamp

B.

Fluorescent Lamp

C.

CFL Lamp

D.

LED Lamp

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Questions 34

What is the difference between the audio system's operational level and the maximum level the system can attain?

Options:

A.

noise floor

B.

headroom

C.

directivity index

D.

loudspeaker sensitivity

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Questions 35

Which agreement typically includes installation materials and workmanship against failure for a stipulated period after the installation is complete?

Options:

A.

Service warranty

B.

System warranty

C.

Preventive warranty

D.

Manufacturer's warranty

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Questions 36

Every item in a room has some acoustic absorption or reflection characteristics. The level of sound absorbed is MOST affected by

Options:

A.

distance from the sound source.

B.

ambient sound in the system location.

C.

relative loudness of the source material.

D.

frequency and direction of the source.

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Questions 37

When conducting an analysis of the customer's needs, the integrator should:

Options:

A.

Keep in mind vendor promotions

B.

Recommend future proof solutions

C.

Have a pre-visualized design in mind

D.

Fill in missing information with the help of the end user

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Questions 38

What results from connecting a computer to the network using DHCP?

Options:

A.

Access to router

B.

A static IP address

C.

A dynamic IP address

D.

Password to get into the network

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Questions 39

Reverberant sound reaches the listener's ears

Options:

A.

after

B.

before

C.

synchronized with

D at the same level as the direct sound.

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Questions 40

Based on this image, what is the aspect ratio for WUXGA?

CTS Question 40

Options:

A.

1.6:1

B.

1.78:1

C.

1.85:1

D.

2.35:1

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Questions 41

At what time of day is it BEST to conduct a site survey?

Options:

A.

Early mornings

B.

During normal operations

C.

After normal business hours

D.

Only at specially scheduled appointments

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Questions 42

During an initial meeting with a prospective client regarding an audiovisual project, it is important to understand the customer's method of procurement in order to avoid.

Options:

A.

making commitments with regard to delivery times for equipment.

B.

designing the system beyond the budgetary constraints of the client.

C.

missing some of the important components that will be included in the final project.

D.

expending time and resources designing a project that may ultimately go to bid (tender).

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Questions 43

CTS Question 43

Which of these cables should be used for Ethernet transmission over 1 mile (1.6 km)?

Options:

A.

A

B.

B

C.

C

D.

D

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Questions 44

A loud hiss is coming from the audio system. This is MOST LIKELY caused by

Options:

A.

fluorescent lighting.

B.

poor gain structure.

C.

phase cancellation issues.

D.

the microphones being off.

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Questions 45

A client has a room that can be used as one large room or three separate rooms. Each room has several different audio and video options. What type of system should be suggested to the client for ease of use?

Options:

A.

switching

B.

control

C.

sound

D.

lighting

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Questions 46

Which process examines methods, techniques, and principles from peer organizations?

Options:

A.

benchmarking

B.

needs analysis

C.

space allocation

D.

end user meetings

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Questions 47

When doing a site survey for the installation of a large LED video wall, what is MOST important to consider?

Options:

A.

Wall color

B.

Wall finish

C.

Ceiling height

D.

Ceiling material

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Questions 48

When running audio in an enclosed booth, what feature is MOST important for the studio monitors used by the sound engineer?

Options:

A.

Dolby Digital 5.1 surround sound

B.

A subwoofer with a bass boost feature

C.

Flat frequency response across the entire audio spectrum

D.

Digital signal processing including acoustic echo cancellation

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Questions 49

When an audio device can no longer accurately reproduce the audio signal, It is called

Options:

A.

feedback.

B.

dithering.

C.

distortion.

D.

saturation.

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Questions 50

Identify the cable which is LEAST susceptible to electromagnetic interference. Select the appropriate cable by clicking anywhere on the correct cable.

CTS Question 50

Options:

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Questions 51

Before designing a Wi-Fi network-controlled system, what should the system integrator verify with the final customer?

Options:

A.

There are no specific security restrictions.

B.

The access point can work as a DHCP server.

C.

5 GHz is not used by another control system.

D.

The lighting control system is not on the same Wi-Fi network.

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Questions 52

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

Options:

A.

conduct a survey of end users to determine the project goals.

B.

prepare a detailed layout of the equipment and cabling requirements.

C.

identify the key decision makers and stakeholders in the client's organization.

D.

consult with the project manager to determine the availability of staff to complete the installation.

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Questions 53

When doing a site survey, it is MOST IMPORTANT to consider the client's

Options:

A.

budget.

B.

timeline.

C.

expectations.

D.

knowledge of technology.

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Questions 54

When training a new user to operate the solution that has been provided, how should the training be started?

Options:

A.

With a good joke.

B.

With the display up and running.

C.

With the system up and running.

D.

With the system shut down and at a state of rest.

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Questions 55

Which microphone pattern is MOST susceptible to feedback? Select the correct pattern by clicking on it.

CTS Question 55

Options:

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Questions 56

When creating an estimate for a request for proposal (RFP), what is the FIRST tiling that should be done?

Options:

A.

obtain the costs

B.

create the submittal

C.

schedule a site visit

D.

read the project description

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Questions 57

In the scope of work (SOW), an interface is described as being installed in the lectern. While the work is underway onsite, the client asks for the interface to be moved to a table next to the lectern. What is the proper response from the technician?

Options:

A.

Advise the project manager of the request.

B.

Follow the direction of the client, making a note in the job diary.

C.

Follow the direction of the client and advise the project manager of the change.

D.

Advise the client that moving the interface is out of the scope and install the interface in the lectern.

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Questions 58

Image:

CTS Question 58

Based on this diagram, how many lighting zones are there?

Options:

A.

3

B.

4

C.

5

D.

6

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Questions 59

Which of the following is an EQ type?

Options:

A.

gate

B.

limiter

C.

parametric

D.

compressor

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Questions 60

On a construction project awarded through a competitive process, the electrical contractor says that the AV company is responsible for the installation of conduit. What project document(s) would determine responsibility?

Options:

A.

estimate

B.

submittals

C.

proposal cover letter

D.

bid (tender) documents

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Questions 61

After there is an approved labor change to a project, what should the project manager do NEXT?

Options:

A.

update the schedule

B.

order the equipment

C.

issue an invoice for the change

D.

inform the purchasing department

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Questions 62

What is the PRIMARY advantage of preventive maintenance?

Options:

A.

upfront costs

B.

system fail proof

C.

less equipment downtime

D.

better system performance

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Questions 63

What is the MAIN difference between OLED displays and LCD displays?

Options:

A.

Luminosity

B.

Higher brightness

C.

Self-emitting light source

D.

Determined screen shape

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Questions 64

While replacing a lamp in a client's LCD projector, it is important to:

Options:

A.

Clean the air filter and reset the lamp timer.

B.

Calculate the new projector throw distance.

C.

Test the projector using a commercially produced DVD movie.

D.

Measure the projector's light output with the new lamp in place.

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Questions 65

When using an IR-based assistive listening system, where MUST the transmitter be located?

Options:

A.

Under the presenter's desk

B.

At the top of the AV equipment rack

C.

With line-of-sight to the audience area

D.

Within 25 feet (7.6 meters) of the wheelchair seating area

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Questions 66

Which of the following aspects should FIRST be considered at an initial site survey for the location of AV racks?

Options:

A.

serviceability

B.

available space

C.

access route restrictions

D.

space allowance for future expansion

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Questions 67

Which of the following is the correct group of signal cables that can be cabled within one side of a rack while considering the signal separation in order to avoid electromagnetic interference?

Options:

A.

RF, loudspeaker, line level audio

B.

Loudspeaker, microphone, video

C.

Microphone, line level audio, relay control

D.

Microphone, line level audio, digital control

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Questions 68

A full range reinforcement system will TYPICALLY have a frequency response of:

Options:

A.

10 Hz to 100 Hz

B.

100 Hz to 2000 Hz

C.

100 Hz to 15000 Hz

D.

1000 Hz to 15000 Hz

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Questions 69

Which connector is typically used for ease of termination for various signal types?

Options:

A.

CTS Question 69 Option 1

B.

69

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Questions 70

A teacher asks about obtaining portable, powered speakers they can use for rehearsals in a variety of locations around their school. What information MUST be obtained to recommend an appropriate solution?

Options:

A.

the height of the ceiling

B.

the source(s) of the audio

C.

the users of the audio equipment

D.

the amount of experience the teacher has with audio equipment

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Questions 71

The video conferencing suite shown has a large conference table centered in the room. Dimming which of the COLORED zones would tend to decrease facial shadows? Select the answer by clicking on any light fixture within a zone.

CTS Question 71

Options:

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Questions 72

A client has ordered a large project from a company. This project has several critical components and a fixed schedule. Which of the following will be VITAL for ensuring that the company meets the deadlines?

Options:

A.

proper job costing

B.

confirming lead times

C.

qualifying the customer

D.

confirming price changes

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Questions 73

When calibrating a loudspeaker system, which weight setting on the SPi. meter is used for its mdus>on of low frequency sound levels in the measurement?

CTS Question 73

Options:

A.

Weighted

B.

Weighted

C.

Weighted

D.

Weighted

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Questions 74

A crucial part of the bid (tender) process is the request for clarification. At what point in the bid (tender) process would a potential bidder submit a request for clarification?

Options:

A.

After the award, but before the job begins

B.

After proposals are submitted, but before the award

C.

After the bid (tender) specifications are received, but before the proposals are due

D.

After the walkthrough, but before the bid (tender) specification package is sent out

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Questions 75

An event planner for a banquet surrounding a swimming pool has requested that the pool be lit in the client’s colors using underwater lighting. What does the technician need to consider?

Options:

A.

the IP rating of the fixtures

B.

access to a grounded power supply

C.

whether the installing technicians are PADI certified

D.

the ability to physically secure the fixtures underwater

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Questions 76

According to the AVIXA Rack Design standard, what should be the MINIMUM distance between an AC Power cable and a Data Twisted Pair cable?

Options:

A.

25 mm (~1 in)

B.

50 mm (-2 in)

C.

100 mm (~4 in)

D.

300 mm (~12 in)

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Exam Code: CTS
Exam Name: Certified Technology Specialist
Last Update: Apr 25, 2025
Questions: 254

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