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GPHR Global Professional in Human Resource Questions and Answers

Questions 4

Which of the following criteria is NOT a factor in determining the level of control of a non-U.S. corporation?

Options:

A.

Labor relations centrally controlled

B.

Principal place of business

C.

Shared management

D.

Interrelation of operations

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Questions 5

Let’s assume you are a HR Manager at a high tech start-up company in its late stages with 3 rounds of funding. The firm’s cash balance is $13 million, with a burn rate off $1 million/per month. It anticipates a break-even within 1 1/2 years, and there are no plans for acquisition or IPO within the next year. The company is an opto-electronics company, which is a highly specialized niche within the telecommunications industry. You are building out a team for Operations, which will be made up of experienced individuals from top competitor. What is the most appropriate compensation philosophy for this organization?

Options:

A.

Lag the market

B.

Lead the market

C.

At the market

D.

Compensation that the ideal candidate demands

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Questions 6

Let’s assume you need to develop a strategic employer branding program. Which of the following is one of the LEAST effective methods in prositive employer branding?

Options:

A.

Providing above-market compensation packages

B.

Gathering local confidence by socially responsible actions, ie environmentally conscious

C.

Winning the Malcolm Baldrge National Quality Award

D.

Implementation of flexible work arrangements that reduce turnover by 10%

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Questions 7

A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the Greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and trained and developed managerial skills of its newly recruited manages in Bangalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management team is working closely with the product manager. The management team understand that is must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program.

In order t confirm their belief, the HR manager does extensive research. The analysis shows that extended business travel will result in $10,000,000 additional revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the break-even point?

Options:

A.

2.4 months

B.

4.8 months

C.

6 months

D.

2 months

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Questions 8

After two years of selling mostly prototypes of their product, built to customer specifications, a company is beginning to commercialize this product. The current average cost to build the product is $1000 per unit, where $600 is the bill of materials and $400 id the direct labor. The company currently produces at the run rate of the 100 good units per week from 200 total units processed. The firm currently sells the product at $1500 per unit, without volume discounts. One of the major pressures from their customers is to cut costs by 40% within one year. Which of the following strategies should the firm pursue first based on the following research data ? Please assume there is infinite customer demand.

Options:

A.

Acquiring a company overseas in order to manufacture the product, which would reduce costs by 75% in Year 1 (5% probability of the success )

B.

Developing a turnkey operation that reduces costs by 65% in Year 1 (30% probability of the success )

C.

Participate in a joint venture for new R&D that would help reduce costs by 50% by improving yields in Year 1 (20% probability of success )

D.

Licensing out the technology to a corporation in another country that would reduce costs by 55% in Year 1 (15% probability of success )

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Questions 9

An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The foreign operations are relatively new, fully operational only within the last 5 years. During this time, each office has caucused on building both technical and managerial talent within its own site. Once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. Which of the following stages of globalization BEST descries the phase this company is in?

Options:

A.

International

B.

Transnational

C.

Multinational

D.

Domestic

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Questions 10

Which of the following actions is NOT subject to prosecution, based on the Age Discrimination in Employment Act ( ADEA )?

Options:

A.

Age based discrimination against a U.S. citizen in Pakistan by an India based corporation.

B.

Age based discrimination against a U.S. citizen in Pakistan by a U.S. based corporation.

C.

Age based discrimination against a non-U.S. citizen in Pakistan by an India based corporation.

D.

Age based discrimination against a non-U.S. citizen in Pakistan by a U.S. based corporation.

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Questions 11

Which of the following is one of the primary outcomes of a job analysis?

Options:

A.

Job specifications

B.

Performance criteria

C.

Highly structured questionnaires

D.

Competency model

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Questions 12

Which of the following describes a statement that specifies the activities which the organization intends to pursue and the course it has charted for the future ?

Options:

A.

Mission Statement

B.

Vision Statement

C.

Organizational Values

D.

Strategic Plan

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Questions 13

Which of the following functions does a job description NOT serve?

Options:

A.

Tool during performance appraisals

B.

Tool for diversity plan

C.

Tool for selection criteria

D.

Tool for HR planning

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Questions 14

A U.S. based high tech company has built a R&D office in Bangalore, India. Four years have passed since the greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and has trained and developed managerial skills of its newly recruited managers in Bangalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. by adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management ream is working closely with the product manager. The management team understands that it must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program.

In order to confirm their belief, the HR manager does extensive research. The analysis shows that extended business travel will result in $10,000,000 addition revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the return on investment in the first year ?

Options:

A.

20%

B.

500%

C.

250%

D.

40%

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Questions 15

In the European Union, many multinational companies have Work Councils that are created to protect workers interests. A company with 50 employees working across the EU has decided to create a Work Councils Recently, a court has fined the corporation for laying off 10% of the employee population in one of its E.U sites without discussing it with its Work Councils. Which of the following reasons represents the PRIMARY rationale for why this occurred?

Options:

A.

The company did not follow the collective bargaining agreement

B.

The company did not follow the voluntarily-provided program

C.

The company did not follow the government-provided program

D.

The company did not follow the government-mandated program

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Questions 16

Which of the following is NOT a significant benefit for employers to clearly communicate the direct and indirect compensation strategy to their employees?

Options:

A.

Better understanding of equity in structure

B.

Minimize confusion over issues such as vacation policy

C.

Clear understanding of compensation and performance through performance appraisals

D.

Understanding the amount of money employers pay to maintain health care benefits

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Questions 17

A Singapore-based restaurant chain is experiencing phenomenal growth. The chain offers a unique for demographic experiencing the growth of two-person income families. It offers a variety of affordable, healthy alternatives to the fast food chains. Instead of one line of products shared by the entire company, the corporation has decided its products should be regional. Each region would share a line of products, which would consist of local dishes.

Although the primary expansion vehicle is franchising, they still have several corporate-owned stores in each region, which manage the major decisions of the company. For example, the regional corporate stores work with the franchises in the area to decide upon the local dishes that the region should serve.

However, all stores are aligned with strict standardized quality practices, which all regions must adhere to. For example, after a region decides on the list of local foods it would like to serve, corporate headquarters approves the final recipes for each region. In addition, managers from the various meet regularly to ensure that each region’s goals align with overall corporate strategic goals. For example, they have built a thorough screening process to ensure the same quality of food from vendors throughout the regions. Which of the following stages of globalization would BEST align with strategic business goals of expansion?

Options:

A.

Global

B.

Transnational

C.

Domestic

D.

Multinational

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Questions 18

The HR Manager is creating an interactive training program on recruiting for a group of 20 R&D managers as well as one for a group of 20 production line leads. Which of the following is NOT a factor to consider bearing in mind these target audiences ?

Options:

A.

R&D managers have probably had similar training in the past

B.

Production line leads are probably kinesthetic learners

C.

For the production line lead group, the best media to present this information is a video

D.

The facilitator for the group of R&D managers should be a subject matter expert that can express content as "A" causes "B" incidents

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Questions 19

Which of the following financial statements would you use in order to calculate gross profit margin?

Options:

A.

Balance sheet

B.

Assets

C.

Statement of cash flows

D.

Income staement

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Questions 20

A company has two locations and is in the domestic stage of globalization. The firm has identified an objective to become a truly multinational corporation in 5 years in order to become competitive and reduce overall costs of operations. Given this strategic goal, which of the following international assignments would result in the highest ROI?

Options:

A.

Operations executive with the following tangible costs = $180,000 salary + $70,000 allowances + $60,000 services to open up operations in the second location

B.

Human resources manager with the following tangible costs = $105,000 salary + $70,000 allowances + $60,000 services to open up operations in the second location

C.

Customer service coordinator with the following tangible costs = $55,000 salary + $50,000 allowances + $30,000 services to open up the market in the second location

D.

Sales executive with the following tangible costs = $180,000 salary + $70,000 allowances +$60,000 services to open up the market in the second location

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Questions 21

Which of the following processes has the primary objective of creating a pool of potential employees?

Options:

A.

Recruitment

B.

Availability analysis

C.

Selection

D.

Employee referral program

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Questions 22

Which of the following types of organizational structures would be MOST effective in being responsive to customer?

Options:

A.

Line units

B.

Matrix

C.

Divisional

D.

Functional

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Questions 23

Which of the following challenges is faced PRIMARILY when developing a global competency model?

Options:

A.

Base model only on past experience

B.

View the global plan as a sum of individual country plans

C.

Differences in perceptions of various attributes

D.

Balance the day-to-day demands with strategic plans

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Questions 24

A company decide to purpose an international assignment program to fill a new position in its new office Beijing, China. With the assistance of the human resources professional, the management, team has finalized a list of selection criteria of the candidate for the role considering the entire scope of the international assignment. During the interviewing process, they utilize various tools to isolate out the success factors.

After deciding on the candidate and the individual accepting the offer, the human resources professional with vendors to provide cross-cultural training prior to departure and plans all the logistical details for the relocation. The human resources professional also assists the individual and his family by providing contacts and setting up meetings with other expatriates in the host country to orientate the expatriate before country, ie career deveploment, potential roles, personal transition, etc. In this scenario, which of the following actions items were forgotten to ensure a successful international assignment?

Options:

A.

Plan for a successful repatriation

B.

Provide ongoing support, while on assignment

C.

Plan the international assignment as part of a process, not an activity

D.

Provide appropriate training

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Questions 25

A Peoplesoft consultant is interested in moving up in management. In order to do that, she has just started attending a part-time MBA program at Columbia University. In addition, she realizes that she needs additional global experience. Which of the following would MOST benefit this person if they would like to pursue the management track ?

Options:

A.

Job-sharing

B.

Mentoring

C.

Succession planning

D.

Expatriate mentoring

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Questions 26

Which of the following factors is NOT likely an issue a human resources professional would help a family to work through to determine the appropriateness of an international assignment for the family at that time?

Options:

A.

Is adventure and discovering new things characteristic of the family?

B.

Is the family stable and relationships currently harmonious?

C.

Is there a history of drug abuse in the family?

D.

Are the children open to moving to the host country?

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Questions 27

A company decides to pursue an international program to fill a new position in its new office in Beijing, China. With the assistance of the human resources professional, the management team has decided on the ideal candidate utilizing the corporate skills inventory. The individual is fluent in Mandarin, has the appropriate technical skills, and has been in a management role for 3 years.

The hiring manager presents the opportunity to the individual who accepts the new position. The human resource professional then works with its vendors to plan all the hogistival details for the relocation. The human resource professional also assists the individual by providing contacts and setting up meetings to orientate the expatriate before and during the assignment, it mentors, expatriate community, etc. In this scenario, which of the following actions items was NOT forgotten to ensure a successful international assignment?

Options:

A.

Establish realistic expectations

B.

Recognize the entire scope of the international assignment experience

C.

Plan the international assignment as part of a process, not an activity

D.

Conduct thorough assessment of the candidates

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Questions 28

Which of the following is NOT a benefit of a company and community site visit and orientation before an individual decides to accept an international assignment?

Options:

A.

Results in the selection of the most qualified candidate

B.

Encourages self selection

C.

Helps an organization to dispel unrealistic expectations

D.

Reduces employee turnover

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Questions 29

You are responsible for hiring an entry-level engineer position in Bangalore, India. Which of the following recruitment sources is the least likely to be used?

Options:

A.

Contingency-basis employment agencies

B.

Recruiting at colleges? vocational schools

C.

Employee referral program

D.

Post jobs online on corporate website

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Questions 30

A corporation has identified an initiative to recruit and train global leaders over the next 5 year in order to become a truly transnational company. In order to meet this goal, the firm has identified and developed 30 international assignments amongst its 10 office locations. Which of the following candidates would LEAST match these positions?

Options:

A.

A 25-year old human resources representative working in South Korea who just started at the company

B.

A 40-year old finance manager working in Africa who has been with the company for 8 years

C.

A 40-year old manufacturing manager working in Thailand who has been with the company for 5 years

D.

A 55-year old engineering manager working in the U.S. who has been with company for 10 years and has gone on 3 international assignments

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Exam Code: GPHR
Exam Name: Global Professional in Human Resource
Last Update: May 16, 2024
Questions: 204

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