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Health-Cloud-Accredited-Professional Salesforce Health Cloud Accredited Professional (WI24) Questions and Answers

Questions 4

Which three statements about the patient timeline view are true? (Choose three.)

Options:

A.

The patient timeline can be used in any Salesforce application.

B.

Events can be specified to appear when the Health Cloud home page first loads.

C.

The patient timeline is a Health Cloud Empower component.

D.

The patient timeline supports standard and custom objects.

E.

Filters can be used to limit the number of records shown in the patient timeline.

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Questions 5

In which three ways does Health cloud meet compliance and regulatory requirements? (Choose three.)

Options:

A.

Health Cloud helps HLS organization achieve HIPAA Compliance

B.

Health cloud is HIPAA certified

C.

Health cloud is HITRUST certified

D.

Health cloud is GDPR certified

E.

Health cloud is HL-7 Compliant

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Questions 6

An Health Cloud administrator has a requirement to display a custom field from the HealthCondition object that categorizes High Risk Conditions on the Patient Card. Which two are steps required to achieve this? (Choose two.)

Options:

A.

Add the newly created custom formula field on the Patient Card referencing the HelthCondition object.

B.

Create a custom formula the Account object.

C.

Create a custom formula field on the Custom HealhCondition object.

D.

Create an APEX Trigger to categorize the High Risk Conditions.

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Questions 7

A Salesforce technical architect is migrating a service cloud org to health cloud and needs to update existing integrations to create records in health cloud objects instead of creating records in custom objects. Which unique health cloud considerations apply regarding the use of APIs in this case?

Options:

A.

Health Cloud uses Business API’s that should be used instead of object level API’s

B.

Only object level APIs should be used as Business APIs are not used for record creation.

C.

Health cloud and custom objects both leverage the same object -level API approach. No unique health cloud considerations apply.

D.

Any combination of object-level APIs and business APIs may be used.

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Questions 8

What are the two steps required to create Health care providers for Health program?Choose two

Options:

A.

Add NPI for associated provider

B.

Choose associated facility for Care Program.

C.

Add the UPIN

D.

Create Care Program Providers from the App Launcher

E.

Create a care program health care provider with an associated care prgm provider

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Questions 9

Which underlying object helps with sales compliance with sales agreements?

Options:

A.

Opportunities

B.

Contacts

C.

Orders

D.

Forecasts

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Questions 10

When Setting Up Intelligent Sales, which three types of record should be a ………………..

Records can be Created? (Choose Three)

Options:

A.

Accounts

B.

Contacts

C.

Assets

D.

Locations

E.

Opportunities

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Questions 11

A HC admin is configuring a ‘Convert to Patient’ process,utilizing the Lead to Individual Conversion Apex class. Which statements are true about the steps the admin can take?(choose 3)

Options:

A.

The admin must configure all Lead field mappings including Medical Record Number,Source System and Source System ID.

B.

The custom Convert to Patient button should be added to the Lead list view.

C.

Some Lead field mappings including Medical Record Number,Source SystemID can be handled automatically by HC.

D.

The Lead to Individual Conversion apex class will create a new Opportunity for the patient.

E.

Duplicate checks on Medical Record Number,Source System and Source System ID can be handled automatically by HC

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Questions 12

What is the recommended approach to create patients’ records used in HC?

Options:

A.

Use Patient Data Import Wizard for importing up to 50,000 records.

B.

Patient object to convert leads into contacts.

C.

Create patient records using Patient Loader WizarD.

D.

Create as Person Accounts or Leads for referrals

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Questions 13

What is Health Cloud? (Choose two.)

Options:

A.

Health Cloud is an engagement layer.

B.

An AppExchange core package and third party service.

C.

Health Cloud is part managed package and part core services.

D.

Core services exposed by permission license.

E.

Health Cloud is a new type of Electronic Health Record.

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Questions 14

A Salesforce administrator is migrating a Service Cloud org to Health Cloud and is considering using the Health Cloud Provider data model. Which approach should the administrator take if the Custom Provider Search Lightning component is to be used?

Options:

A.

The Provider data model is required for all Service Cloud to Health Cloud migrations, but either the standard or custom search components may be useD.

B.

If the Provider data model is used, the standard Health Cloud Provider Search component must be used or extendeD. Custom search components are not supporteD.

C.

The current data model with the existing component can be used as well as the Provider data model with either custom search component or the Health Cloud Provider Search component.

D.

The Standard Health Cloud Provider Search component can be used to search either the Health Cloud Provider data model or a custom Provider data model.

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Questions 15

Which is true about choosing a care request type when setting up a new care request record?

Options:

A.

Any case record type can be chosen when creating care request.

B.

A care request type cannot be chosen when creating a new care request.

C.

A case record type can be chosen to identify a single care request type for each care request.

D.

Multiple care request types can be chosen for a single care request.

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Questions 16

Which Salesforce product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?

Options:

A.

Tableau CRM

B.

Service Cloud

C.

Shield

D.

Health Cloud

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Questions 17

Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience?

Options:

A.

Health Cloud – Worklist

B.

Health Cloud – Individual

C.

Health Cloud – Personal

D.

Health Cloud – Console

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Questions 18

Which step is recommended to be completed before migrating from Service Cloud to HC?

Options:

A.

Migrate all existing leads to candidate leads.

B.

Migrate patient data to person accounts.

C.

Uninstall any Sales Cloud related packages.

D.

Log a Salesforce support case.

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Questions 19

A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two)

Options:

A.

Under visit, choose to navigate to visit Products.

B.

The transfer can be requested while creating an Order Authorization for a Visit.

C.

To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer.

D.

During Visit creation you can request the transfer while selecting products required for a visit.

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Exam Name: Salesforce Health Cloud Accredited Professional (WI24)
Last Update: Mar 25, 2024
Questions: 228

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