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PHR Professional in Human Resources Questions and Answers

Questions 4

what nonmathematical forecasting technique uses rounds of anonymous surveys among participants to determine consensus on the direction of employment trends, candidate selection, or other forecasting topics?

Options:

A.

Delphi Technique

B.

Qualitative forecast

C.

Management forecast

D.

Trend analysis

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Questions 5

Sally is an HR employee for her company. She is primarily interested in serving only in an organizational role where she focuses on creating HR policies and procedures. What is the limitation Sally may subject herself to, if she focuses only on the organizational role?

Options:

A.

She'll only be involved in the organization's strategic planning efforts.

B.

She won't be involved in the organization's strategic planning or change efforts.

C.

Her organizational impact will be limited to identifying problems, creating policy initiatives,and launching HR programs.

D.

Her organizational impact will be limited to promoting employee performance.

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Questions 6

Which of the following are non-monetary rewards that a company can provide to its employees?

Options:

A.

Recognition

B.

Opportunity to learn

C.

Flexible hours

D.

Cash compensation

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Questions 7

As an HR Professional you must be familiar with several acts of congress, laws, and regulations that address risks in the workplace. Which of the following laws was the first to establish consistent safety standards for workers?

Options:

A.

Mine Safety and Health Act

B.

USA Patriot Act

C.

Occupational Safety and Health Act

D.

Homeland Security Act

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Questions 8

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Options:

A.

Nominal group technique

B.

Ratio analysis

C.

Brainstorming

D.

Delphi Technique

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Questions 9

John earns $45,200 per year as a mechanic in your organization. The $42,500 per year does not include earnings John may have through shift differentials, benefits, overtime, incentives, and bonuses. Which one of the following terms best describes the $45,200 per year that John earns?

Options:

A.

Base pay

B.

Market-demand pay

C.

Hygiene factor pay

D.

Variable pay

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Questions 10

Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?

Options:

A.

Result

B.

Reaction

C.

Learning

D.

Behavior

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Questions 11

The Federal Labor Standards Act is something that all HR Professionals should be familiar with. This act clearly defines four areas that affect all employees. Which one of the following is not one of the four areas of employment covered by this act?

Options:

A.

Commissions, royalties, and tips

B.

Overtime

C.

Record keeping

D.

Minimum wage

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Questions 12

Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?

Options:

A.

FDIC

B.

Department of Labor

C.

IRS

D.

Pension Benefit Guaranty Corporation

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Questions 13

Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

Options:

A.

Gary must file the EEO-VETS form

B.

Gary must file the VEVRAA ACT-1 report

C.

Gary must file the EEO-1 report

D.

Gary must file the VETS-100 form

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Questions 14

Which one of the following is the best example of a disparate treatment of discrimination?

Options:

A.

All project team members are asked to take turns keeping meeting minutes in a rotation.

B.

The meeting minutes will be kept by both men and women in a rotation.

C.

The meeting minutes will be kept by female members of the project team because they have neater handwriting.

D.

All junior project team members are required to take turns keeping meeting minutes in a rotation.

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Questions 15

An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?

Options:

A.

Non-school hours only

B.

4 hours per school day

C.

8 hours in a non-school day

D.

18 hours per school week

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Questions 16

The management and union are proceeding to an arbitration hearing that will be conducted by an arbitration panel. Which one of the following best describes the makeup of the arbitration panel?

Options:

A.

There are three arbitrators all of whom are randomly selected to serve from a pool of pre-approved management and union arbitrators.

B.

There are three arbitrators all of whom must be approved to participate by the management and the union.

C.

There are three arbitrators, one selected by the management, one selected by the union, and a neutral arbitrator whom both management and union approve of.

D.

There are three arbitrators, all of whom are selectedby the party not bringing the grievance.

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Questions 17

You are the HR Professional for your organization and you're completing a turnover analysis. You're considering that over the past year your organization has employed 1,238 employees and during that same period your organization has terminated 56 employees. Based on this information what is your organization's turnover for the past year?

Options:

A.

56

B.

Significantly lower than average

C.

22

D.

Moderately low

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Questions 18

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?

Options:

A.

Disparate treatment

B.

Disparate impact

C.

Accommodation

D.

Perpetuating past discrimination

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Questions 19

John is the HR Professional for his organization. He is interviewing Sally for a sales position and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how Sally resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?

Options:

A.

Prescreen interview

B.

Behavior-based interview

C.

Directive interview

D.

Stress interview

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Questions 20

Which of the following are narrative methods of appraisal that require managers to describe the employee's performance? Each correct answer represents a complete solution. Choose three.

Options:

A.

Daily review

B.

Field review

C.

Essay review

D.

Critical incident review

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Questions 21

The HR Professional must take measures to ensure that he is involved with all areas of the HR Impact Model. What component of the HR Impact Model serves as the process integrator of all components?

Options:

A.

Programs and Processes

B.

HR Professional

C.

Catalyst

D.

Consultation

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Questions 22

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts used the terminology "work now, grieve later" to describe the urgency of performing work?

Options:

A.

Clayton Act

B.

National Labor Relations Act

C.

Railway Labor Act

D.

National Industrial Recovery Act

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Questions 23

Pauline is a HR Professional for her organization and she's meeting with the sales manager Jim. Jim wants to know if Randy, one of his sales people, is considered exempt or not because he's doing outside sales. Pauline tells Jim that there are just two qualifiers for Randy to be considered exempt in his role as an outside salesperson. The first is that Randy's primary duty must be making sales. What is the other consideration?

Options:

A.

Randy must earn all income from commission.

B.

Randy must not have a contract to complete sales.

C.

Randy must be customarily engaged away from the employer's place of business.

D.

Randy must earn more than $48,234 per year.

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Questions 24

Sally is an HR Professional for an organization and she's working with Holly another HR Professional. Holly is concerned with effectiveness of a new policy. Sally is concerned with the efficiency of the new policy. What is the difference between effectiveness and efficiency?

Options:

A.

These are the same values in human resources.

B.

Efficiency is doing things right. Effectiveness is doing the right things.

C.

Efficiency is being effective when doing things. Effectiveness is doing the right things efficiently.

D.

Efficiency is knowing what to do. Effectiveness is doing what you know you should.

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Exam Code: PHR
Exam Name: Professional in Human Resources
Last Update: May 16, 2024
Questions: 165

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