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  5. Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Questions and Answers
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3314 Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Questions and Answers

Questions 4

You ate installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura® Experience Portal (AAEP), in a multiple Experience Portal Manager (EPM) configuration.

On which server must the POM EPMS (POM EPM) plug-in be installed?

Options:

A.

A Media Processing Platform (MPP) server

B.

The remote application server

C.

An auxiliary EPM server

D.

The primary EPM server

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Questions 5

Which statement with respect to the setup of Proactive Outreach Manager (POM) zones is true?

Options:

A.

An organization defined in a specific zone can, under certain circumstances, use more resources than have been assigned to that zone.

B.

The allocation of the Agent Manager can be changed without disruption of any currently logged in agents.

C.

Licenses are automatically moved between zones if needed.

D.

One campaign can run simultaneously in multiple zones on a system.

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Questions 6

If you need to verify the state of the Campaign Manager, Campaign Director, Agent Manager, ActiveMQ and RuleServer processes, which EPM page would you consult?

Options:

A.

Real-time Monitoring > System Monitor

B.

POM Monitor

C.

Campaigns > Campaign Manager

D.

Configurations > POM Servers > POM Manager

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Questions 7

Which three components are required by an Avaya Aura® Experience Portal (AAEP) server to support an application that recognizes a caller’s spoken responses, assuming sufficient telephony resources are available for the AAEP? (Choose three.)

Options:

A.

An Application server to host the application

B.

Text to Speech Licenses on the AAEP

C.

Speech Server

D.

Incoming Digit Recognition Engine

E.

Automatic Speech Recognition Licenses on the AAEP

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Questions 8

For Avaya Aura® Experience Portal (AAEP) systems that do not use the organization feature, what information is displayed on the Audit Log report?

Options:

A.

A list of generated alarms

B.

All actions performed by all users logged into the EPM

C.

Debug information for a particular AAEP component

D.

Information about all call-handling sessions for the AAEP system

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Questions 9

If a call enters the system and matches more than one URI, what determines the application that will handle the request?

Options:

A.

The Launch Order link on the Add Application page is used to set the priority.

B.

The Start With field on the Add Application form sets the order.

C.

On the Add Application form, the Set Priority field assigns the priority.

D.

The inbound called numbers or URIs cannot match more than one application.

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Exam Code: 3314
Exam Name: Avaya Aura Experience Portal with POM Implementation and Maintenance Exam
Last Update: Nov 28, 2023
Questions: 62
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