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5V0-62.22 VMware Workspace ONE 21.X UEM Troubleshooting Specialist Questions and Answers

Questions 4

An administrator working with the VMware Workspace ONE UEM product suite is encountering issues when try.ng to enroll .OS devices us.ng basic users. Wh.ch VMware Workspace ONE UEM service or component logs should be gathered by the administrator to determine a root cause?

Options:

A.

Console logs

B.

AirWatch Cloud Messaging logs

C.

AirWatch Cloud Connector logs

D.

Device Services logs

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Questions 5

Refer to the exhibit.

A company has created a compliance policy with the following rules:

5V0-62.22 Question 5

Recently, the Android device was marked as non-compliant. The VMware Workspace ONE UGM administrator found that the Facebook application was installed on the device and that a passcode was not present. However, after the user removed the Facebook app and created a device passcode, the Android device still shows as non-compliant in the VMware Workspace ONE UEM console. Other devices within this organization all show as compliant.

Which two root causes could possibly cause this problem? (Choose two.)

Options:

A.

The device has not checked in with the Workspace ONE UEM tenant.

B.

The Policy Engine Service is not running

C.

The Interrogator Queue Service is not running.

D.

The Android device operating system version is lower than 8.0.0

E.

The device is not enrolled into Workspace ONE UEM.

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Questions 6

An organization wants to use the Content Gateway edge service of VMware Workspace ONI- UAG (Unified Access Gateway) so users of unmanaged Android and Apple iOS devices can access content on file servers on their internal network, using the VMware Workspace ONE Content application.

An administrator for the organization deployed a UAG appliance onto Microsoft Hyper-V for testing. In the UAG administrative web interface, the "Health Check" indicator for the Content Gateway edge service is red.

What is the most likely cause of this issue?

Options:

A.

The user’s devices must be managed by VMware Workspace ONE UEM to utilize Content Gateway

B.

The organization's Workspace ONE license does not include Content Gateway.

C.

The UAG appliance must be deployed to VMware vSphere.

D.

The Content Gateway certificate on the organization's UAG is invalid

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Questions 7

An organization wants to use the VMware Tunnel edge service of VMware Workspace ONF UAG (Unified Access Gateway) to allow an application on managed Android iOS and Windows devices to access server resources on their internal network.

An organization administrator configured the VMware Tunnel edge service on UAG and successfully completed the "Test Connection" in the UEM console. Windows and iOS device users can access server resources on the organization's internal network, but Android device users report that they are getting a "connection failed" error in the application.

What is the most likely cause of this issue?

Options:

A.

The Android application assignment is incorrectly set to "Managed" in UEM.

B.

The time is incorrect on the organization's Unified Access Gateway systems

C.

The VPN payload in the Android device profile is configured incorrectly in UEM

D.

The certificate expired on the organization's Unified Access Gateway systems

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Questions 8

An organization administrator configures VMware Workspace ONE UEM to deploy a new internal Win32 application to Windows devices, which are all located in the same OG (organization group). Users of newer Windows devices with increased hardware capacities can install this application, but older Windows devices with lower capacities are unable to complete the installation.

What is the most likely cause of this issue?

Options:

A.

The VMware Workspace ONE administrator set "RAM Required" for the application in the "Details" tab options.

B.

The organization's Windows Azure AD credentials in their Microsoft Store for Business expired.

C.

The assignment of the internal application via the common OG (organization group) is misconfigured

D.

The VMware Workspace ONE administrator set "Admin Privileges" for the application in the "Details" tab options

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Questions 9

An Active Directory administrator added a number of new user accounts to a group that is synced in VMware Workspace ONE UEM, but after several days, the new directory accounts have not synchronized into the VMware Workspace ONE UEM console.

After checking the Directory Services configuration in the VMware Workspace ONE UEM console, the administrator confirmed Auto Sync and Auto Merge are enabled for the group Which two log files would be used to troubleshoot issues related to this Directory synchronizations? (Choose two.)

Options:

A.

DirectorySyncServiceLogFile.log

B.

WebLogFile.log

C.

CloudConnector.log

D.

AWServices log

E.

DeviceServicesLog. log

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Questions 10

Where should the logging level for AirWatch Cloud Connector be changed?

Options:

A.

In the CloudConnector.exe.config file

B.

At the Workspace ONE Access Connector settings page

C.

In the Cloud ConnectorHub.exe.config file

D.

At the UEM console Cloud Connector settings page

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Questions 11

An organization has successfully deployed native applications to VMware Workspace ONE managed Android, iOS, and Windows devices in the same OG.

The organization administrator just configured VMware Workspace ONE to provide all those same devices access to a SaaS application that was previously successfully integrated with the organization's VMware Workspace ONE Access tenant. Windows and Android users can access this SaaS application, but iOS device users report that they are unable to see this application in the VMware Workspace ONE Catalog.

What is the most likely cause of this issue?

Options:

A.

The Intelligent Hub Catalog integration was not completed for the OG.

B.

The application assignment via the OG was misconfigured.

C.

The organization's Apple sToken expired.

D.

The Intelligent Hub Catalog (iOS) setting was not enabled.

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Questions 12

An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g. "Lock Device")

Why is this problem occurring?

Options:

A.

The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UAG.

B.

The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.

C.

The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)

D.

The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).

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Questions 13

Refer to the exhibit. The VMBeans company has created the following organization group (OG) structure:

5V0-62.22 Question 13

The administrator at the Logistics OG has the Console Administrator role. Which two smart groups could this administrator manage? (Choose two.)

Options:

A.

VMBeans (VMBeans)

B.

Logistics Team Central Office

C.

Midwest Rugged

D.

Sales Android Device

E.

Sales Laptop

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Questions 14

When an administrator attempted to integrate an organization's Microsoft Office 365 email system with their shared SaaS Workspace ONE UEM using PowerShell the "Session initialized" portion of the Test Connection process failed in the UEM Console

What is the most likely cause of this issue?

Options:

A.

The administrator configured the Office 365 service account incorrectly.

B.

The administrator incorrectly configured UE:M with the PowerShell "Set-Execution Pol icy" command

C.

The administrator incorrectly configured Secure Email Gateway.

D.

The administrator configured the email service account on Unified Access Gateway incorrectly

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Questions 15

Which VMware Workspace ONE UEM console configuration page would be

Options:

A.

Groups & Settings > All Settings > Admin > Diagnostics > Logging

B.

Groups & Settings > All Settings > Storage > Logging

C.

Groups & Settings > All Settings > Troubleshooting > Logging

D.

Groups & Settings > All Settings > System > Logging

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Questions 16

An administrator has started to integrate Workspace ONE UEM with test connection and is unable to move forward.

Which situation could cause this test connection failure?

Options:

A.

The provided Workspace ONE Access Username is incorrect

B.

The provided Workspace ONE UEM API key is incorrect

C.

The provided Workspace ONE UEM Username is incorrect.

D.

The provided Workspace ONE Access API key is incorrect.

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Questions 17

After updating a configuration in Workspace ONE UEM, the administrator notices that it takes 24 hours for the value to reflect correctly within the console. The administrator understands that Memcached is holding this value in memory

Which action would cause the value to update immediately?

Options:

A.

Appending the new value to the associated Memcached Key manually

B.

Placing SSH into the Memcached node and running purge_all

C.

Flushing the cache via the Workspace ONE UEM console

D.

Restarting the Memcached monitor service

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Questions 18

After having no issues for an extended period of lime, an administrator begins to notice that iOS devices are no longer checking in Sending push notifications is also not showing on the devices.

Which iOS specific requirement should that administrator review?

Options:

A.

APNs certificate validity

B.

FCM certificate validity

C.

VMware Workspace ONE Scheduler Intervals

D.

AirWatch Cloud Messaging service

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Exam Code: 5V0-62.22
Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
Last Update: May 20, 2024
Questions: 60

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