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7750X Avaya IP Office Contact Center Implementation and Expanded Configuration Exam Questions and Answers

Questions 4

Which two connections between IP Office and IP Office Contact Center are necessary? (Choose two.)

Options:

A.

SIP endpoint connection

B.

SIP trunk connection

C.

TAPI connection

D.

H323 connection

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Questions 5

Which license is required to provide telephony call control within the IPOCC Agent UI?

Options:

A.

VALUE_CIE_CC_SUPERVISOR

B.

Contact Recorder License

C.

FEAT_CIE_CC_UMR

D.

CTI Pro License

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Questions 6

Which component is responsible for the routing within a IVR script?

Options:

A.

Corba

B.

Postgres server

C.

Database Server

D.

Taskserver IPO

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Questions 7

Before restoring any of IPOCC databases, what must you do?

Options:

A.

Power off the IP Office.

B.

Log off all agents.

C.

Reboot the server.

D.

Stop the watchdog.

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Questions 8

In a historical report, where does Avaya recommend that you set the specific dates and times for the information to be displayed in your report?

Options:

A.

in the shift plan

B.

in a graph

C.

in a table

D.

in the basic data

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Questions 9

A customer has requested to display real-time information using two IPOCC Wallboards.

Which two items are required? (Choose two.)

Options:

A.

Another PC with IPOCC UI installed

B.

A separate license

C.

Firewall access to port 28443

D.

Another PC with Linux OS installed

E.

Two wallboard licenses in IPOCC

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Questions 10

You have completed the Avaya_IP_Office_Contact_Center_Configuration.xlsm workbook and are ready to launch the DataImport.exe file.

Which two passwords are required to execute the DataImport.exe successfully? (Choose two.)

Options:

A.

WebLM administrator password

B.

IP Office Security User password

C.

IP Office Service User password

D.

IPOCC Administrator password

E.

IP Office System password

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Exam Code: 7750X
Exam Name: Avaya IP Office Contact Center Implementation and Expanded Configuration Exam
Last Update: Nov 28, 2023
Questions: 70
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