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Advanced-Administrator Questions and Answers

Question # 4

An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.

Choose 2 answers

A.

Change the user experiencing the issue to the System Administrator profile.

B.

Open the flow In Debug mode and Run the Flow as another user.

C.

Change the Default Case Creator to the user's manager.

D.

Log in as another user and run the flow.

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Question # 5

Users at Ursa Major Solar want to create complex dashboards with supporting charts based on data to come from a variety of sources, some of which live on the Internal company shared drives.

Which product should the administrator recommend to meet the users' needs?

A.

Lightning Dashboard Builder

B.

Report Bulkier

C.

List views

D.

Tableau CKM

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Question # 6

The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

A.

The data change Is triggered by an update record Flow element.

B.

The field is being updated by a workflow field update.

C.

The field is being updated by an Apex before trigger.

D.

The user has the Modify All Data permission on the object.

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Question # 7

The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.

What should the administrator do to fix this?

A.

Use a lightning action to redirect the user

B.

Create a new flow to redirect the user when the other flow finishes.

C.

Add a trigger to redirect the user to a new page.

D.

Update the flow with a local redirect action.

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Question # 8

Cloud Kicks wants to implement multi-factor authentication (MFA) to help better secure its Salesforce org.

Which two options should the administrator consider to use MFA?

Choose 2 answers

A.

An Authentication App

B.

A Username and Password

C.

A Security Token

D.

An Encryption Key

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Question # 9

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app

and allows users to optionally use it to log in. The administrator would now like to look at how

many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

A.

Run a session setting report, specifying login methods by user.

B.

Open the Login Access Policies in Setup which shows how many users are using MFA.

C.

Create a new view in Identity Verification History, specifying Method.

D.

The order of flow execution is unpredictabl

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Question # 10

The administrator at AW Computing implements multi-factor authentication using the Salesforce Authenticator app downloaded on company-provided iPhones. A sales rep breaks their phone and needs to update an opportunity record.

How should the administrator grant access for the sales rep?

A.

Instruct the sales rep to log in from the company's VPN.

B.

Delegate multi-factor identification to the sales rep.

C.

Add the sales rep's IP address to the trusted IP ranges.

D.

Generate a temporary identity verification code for the rep.

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Question # 11

A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.

Which two options would be required for a sales rep to add a rep to the opportunity team?

Choose 2 answers

A.

Transferred ownership of the Opportunity to the sales rep

B.

A permission with Edit access on the Account object

C.

A role above the Opportunity owner in the role hierarchy

D.

Transferred ownership of the Account to the sales rep

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Question # 12

The sales agents at DreamHouse Realty have a profile that allows them to import records for a custom object called House. The agents only need to make imports occasionally and typically Import around 100 new records at a time.

What tool should the agents use to upload records?

A.

Bulk API

B.

Apex

C.

Date Xmport Wizard

D.

Data Loader

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Question # 13

An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.

Which three recommendations should the administrator make?

Choose 3 answers

A.

Reduce the amount of objects per export.

B.

Request a backup file every 5 days.

C.

Deselect 'Include images, documents, and attachments' in the export.

D.

Unselect the recycle bin in the object export option.

E.

Keep deleted record counts to a minimum.

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Question # 14

An administrator at Universal Containers has been asked to configure product schedules.

What should the administrator consider before enabling this feature?

A.

The Product Schedule is unavailable in Process Builder and Flow.

B.

Line Item Schedule is unavailable In Process Builder and Workflow.

C.

Customizable product schedule page layouts cannot be modified.

D.

To remove o product schedule completely, remove It from the standard price book.

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Question # 15

Cloud Kicks has o custom object called Membership Details that records information about customers' preferences for their memberships. Depending, on the membership level, different data needs to be displayed.

• when cue running user has the Market no profile, all data should be visible.

• When the running user has the Support profile, only the Support preference fields should be visible.

• Both Marketing and Support users should be able to report on all data.

How should the administrator deliver this solution?

A.

Create two record types und two page layouts.

B.

Set up Dynamic forms to conditionally show data.

C.

Make a permission set with a Muting permission.

D.

Use Field-Level Security to control data access.

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Question # 16

Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.

What access docs the user need to be able to see the solar panel records?

A.

Read permission is required on both master records.

B.

Access permission Is not required on either master record.

C.

Create permission Is required on both master records.

D.

Read permission is required on at least are master record.

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Question # 17

Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.

What should the administrator do to track accurate sales data on opportunities?

A.

Create new Products with the new retail pricing.

B.

Add a new Order Process for Orders generated from opportunities.

C.

Create a new Price Book for the new retail pricing.

D.

Add a required lookup field from the Order to the opportunity.

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Question # 18

The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.

Which step should the administrator take?

Activate the flow administrator take?

A.

Activate the flow manually after deployment.

B.

Include the active and prior inactive flow version in the Change Set.

C.

Ensure there is an active flow version in the sandbox.

D.

Deployment the flow, with the Metadata API instead of Change Sets

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Question # 19

Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.

What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

A.

The row count on a summary report grouped by account name

B.

A Cross Filter selecting opportunities with accounts

C.

A custom report type showing opportunities with accounts

D.

The Show Unique Count option on the account name column

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Question # 20

The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.

What should be implemented to prevent this conflict from happening?

A.

Review the setup audit trail prior to changes.

B.

Refresh the full copy sandbox daily.

C.

Test changes in a shared sandbox.

D.

Build automation and validation rules using screen flows.

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Question # 21

The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a Payment record is created, the Invoice object should be updated to reflect the current outstanding value of the Invoice.

What should the administrator do to build this functionality?

A.

Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice.

B.

Create a lookup-relationship on the Payment and a workflow cross object field update.

C.

Create a master-detail relationship on the Payment and a workflow cross object field update.

D.

Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.

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Question # 22

The administrator at Cloud Kicks is troubleshooting an issue one user Is having with a flow. They have decided to add a debug log to that user.

What debug log category should be used?

A.

Workflow

B.

Callout

C.

System

D.

Database

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Question # 23

The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).

Which feature should an administrator recommend to help limit what data is exported?

A.

Salesforce Platform Encryption

B.

Export Data Settings

C.

Salesforce Shield

D.

Muted Permission Sets

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Question # 24

An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.

Which three best practices should be considered?

A.

Plan your deployments around the production and sandbox maintenance schedules.

B.

Use matching names for global publisher layouts and Outlook publisher layouts.

C.

Be sure to test only after business hours the data after deployment.

D.

Make sure to deploy all dependent components.

E.

Make sure change sets are limited to 10,000 files.

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Question # 25

AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally.

which tool should the administrator use to quickly obtain this details?

A.

Security Health Check

B.

Setup Audit Trail

C.

Session Security Settings

D.

Object Manager

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Question # 26

What should an administrator do to keep secure fields protected in email templates'?

A.

Implement GDPR.

B.

Set up an approval process for email alerts.

C.

Remove the fields from the email.

D.

Use classic encrypted fields.

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Question # 27

Ursa Major Solar (UMS) wants to identify customers that need to install a new solar panel monitor system it recently released. UMS tracks the installed products as Asset records that art related to the Account. Sales management has asked the administrator to create a report for users.

What is the recommended method for the administrator to meet the requirement?

A.

Use PREVGROUPVAL() in Report Builder.

B.

Use Role Hierarchy filter to restrict related records.

C.

Use a Summary report with Bucket Columns.

D.

Use a Cross Filter with WITHOUT logic.

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Question # 28

Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.

What should the administrator do to help service reps quickly narrow down the number of articles?

A.

Implement and configure Data Categories.

B.

Delete and remove old Knowledge articles.

C.

Update Knowledge to auto-search the case’s subject.

D.

Activate and configure Einstein Search.

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Question # 29

The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

How should the administrator configure the field updates to ensure the proper order.

A.

Create three workflow rules in order, one workflow rule for each field update.

B.

Create a process with one criteria node and three field updates in the correct order.

C.

Create a process with three criteria nodes and stop after each action.

D.

Create a workflow rule with three field updates entered in the correct order.

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Question # 30

What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

A.

Before save How Trigger

B.

Batch Update

C.

Workflow Rule Field Change

D.

Screen Row

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Question # 31

The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.

Whet should en administrator do before deploying the change set in production?

A.

Request a new sandbox based on the sandbox where the changes were made.

B.

Make a new sandbox based on production to restore changes from.

C.

Push the change set to another sandbox to restore from.

D.

Create the fields and update the page layouts In production.

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