C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 Questions and Answers

Customer Self-Service portal URL

Moment-Sets specific short URL

SAP Field Service Management URL

Equipment specific short URL

Advanced perimeter security

SSL-secured communication

Full backup protection of customer data

OAuth token for login-free access

You must have Moment-Sets defined for equipment.

You must have auto-release of assignments.

You must have equipment records against your account.

You must have business rules configured.

You must have a portal user account.

Video chat

No touch

E-mail interaction

High touch

Sophisticated cloud firewall

Outage protection

Hardware redundancy control

SSL-encrypted cloud communication

Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.

Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.

Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.

Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.

Use a checklist.

Use a workflow.

Use a filter.

Use a business rule.

You can only reference DTOs via alias.

You can only reference DTOs via variable definition.

T-SQL is supported.

DTOs have version control to support backwards compatibility.

Core SQL is supported.

A nightly activity list report generated via business rules that executes in 250 seconds

A report that references 21 different DTOs

A spare parts list that has 1500 pages

A service call summary for the week that returns 1000 records