C_S4CPB_2502 SAP Certified Associate - Implementation Consultant - SAP S/4HANA Cloud Public Edition Questions and Answers

Manual test cases for customer User Acceptance Testing are created in SAP Cloud ALM, a cloud-based application lifecycle management solution that supports SAP S/4HANA Cloud Public Edition implementations. SAP Cloud ALM provides test management apps that allow consultants to document and track all testing activities for both manual and automated test cases in one location. Manual test cases are created in the Test Preparation app based on the finalized solution scope (business processes) and assigned to test plans in the Test Plans app. SAP Cloud ALM also integrates with the SAP S/4HANA Cloud test system and third-party test providers to execute and monitor automated test cases. References = Preparing Test Cases for User Acceptance Testing, Explaining the Test Strategy, User acceptance testing templates

The SAP Fiori Launchpad provides embedded support offerings that can help users learn and perform tasks more efficiently. These offerings include:

Digital assistance from generative AI (SAP Joule): This is a conversational AI assistant that can answer user questions, provide guidance, and execute tasks using natural language. SAP Joule can be accessed by selecting the headphones icon in the top right corner of the SAP Fiori Launchpad and choosing the chat option.

Recorded system simulations from the Learning Center: These are interactive tutorials that show users how to perform common tasks and scenarios in the SAP S/4HANA Cloud system. Users can access the simulations by selecting the question mark icon in the top right corner of the SAP Fiori Launchpad and choosing the graduation cap icon. The simulations are created with the SAP Enable Now tool and can be customized by customers if needed.

Video tutorials from the SAP Help Portal: These are short videos that explain the features and functionalities of the SAP S/4HANA Cloud system and the SAP Fiori Launchpad. Users can access the videos by selecting the question mark icon in the top right corner of the SAP Fiori Launchpad and choosing the megaphone icon. The videos are also available on the SAP Help Portal website.

The other options are not embedded support offerings in the SAP Fiori Launchpad. Recorded webinars from the SAP Learning Website and assessment questions from the SAP Learning Hub are external learning resources that users can access separately from the SAP Fiori Launchpad. References = Using the Embedded Support Capabilities and the Joule Generative AI Assistant > Using the Embedded Support Capabilities and the Joule Generative AI Assistant > SAP Fiori Launchpad Embedded Help and Support. SAP Fiori Launchpad for SAP S/4HANA Cloud > SAP Fiori Launchpad > What is SAP Fiori launchpad? SAP Fiori Launchpad – Overview > Services.

The IT Contact is the person who is responsible for setting up the initial system access, provisioning users, and managing authentication for the SAP S/4HANA Cloud Public Edition project. The IT Contact should be identified and assigned immediately when the implementation begins, as they will receive all the SAP communications and notifications related to the system setup and configuration. The IT Contact should also be available and accessible throughout the project, and collaborate with the project team and the business stakeholders1.

The IT Contact should be someone who is a hands-on system administrator, not an executive. They should have the skills and experience to perform the system administration tasks, such as creating users, assigning roles, configuring identity providers, and troubleshooting issues. They should also be committed and engaged with the project, and provide feedback and participate in testing and training activities1.

Therefore, the correct answer is C, as the customer system admin is the most suitable person to be the IT Contact for the SAP S/4HANA Cloud Public Edition project. References = 1 How to Choose the Right IT Contact for Your SAP S/4HANA Cloud Public Edition Project - SAP Community

In the Organizational Structure app within SAP Central Business Configuration, the structure of an organization is defined by specifying various entities that reflect the business's operational and functional areas. Under the Company root node, entities such as Sales Organization and Purchasing Organization can be added:

Sales Organization: This entity is responsible for the distribution and sale of goods and services. It defines the scope of sales activities, including customer negotiations, sales orders, and distribution. Adding a Sales Organization under the Company root node allows for the management and configuration of sales-related processes within SAP S/4HANA Cloud Public Edition.

Purchasing Organization: This entity manages procurement activities, including the negotiation of purchasing conditions, ordering, and the receipt of goods. By adding a Purchasing Organization under the Company root node, the system can handle procurement processes, vendor relationships, and purchasing analytics.

These entities are crucial for defining how the organization operates within the SAP S/4HANA Cloud Public Edition environment, facilitating the alignment of the software's functionality with the company's business processes.

A public cloud is a type of cloud computing in which a third-party service provider makes computing resources available to users over the public Internet. Some characteristics of public cloud are:

Multi-tenant server: Public cloud uses shared infrastructure, where multiple users or organizations can access the same resources, such as compute, storage, or applications. The data and applications of each user are isolated and secured from others. This allows for efficient utilization of resources and scalability.

Lower total cost of ownership: Public cloud reduces the upfront and operational costs of IT, as users do not need to purchase, install, or maintain hardware or software. Users only pay for the resources they use, and can benefit from the economies of scale and continuous innovation of the cloud service provider.

References = What Is a Public Cloud? | Google Cloud, What is Public Cloud | IBM

The Extensibility Cockpit app within SAP S/4HANA Cloud Public Edition is a central tool for managing and monitoring the extensibility aspects of the system. It provides an overview of the extension items created, including custom fields, custom business objects, and other extension elements. Importantly, it also shows the available business context capacity remaining for these extension items, which is crucial for ensuring that the system's extensibility is managed within the provided limits. This helps in planning and managing customizations effectively, ensuring that the system remains scalable and performant.

The following would prevent SAP from running a Post-Upgrade Test (PUT) on a customer’s behalf:

An execution variant has not been maintained: An execution variant is a set of test data that is used to execute a test process. It contains the input values and expected results for each test step. If an execution variant is not maintained for a test process, the system cannot run the test automatically and will skip it1.

The test process failed the execution pre-check: The execution pre-check is a validation that is performed before the test execution to ensure that the test process and the execution variant are consistent and complete. If the execution pre-check fails, it means that there are some issues or gaps in the test process or the execution variant that need to be resolved before the test can be run2.

The following would not prevent SAP from running a Post-Upgrade Test (PUT) on a customer’s behalf:

Data marked for deletion is picked for execution: Data marked for deletion is data that is no longer relevant or valid for the test process. It can be marked for deletion by the customer or by SAP. However, this does not affect the test execution, as the system will ignore the data marked for deletion and use the available data for the test process3.

The process steps have been reordered: The process steps are the individual actions that are performed as part of the test process. They can be reordered by the customer or by SAP to reflect the changes in the business process or the user interface. However, this does not affect the test execution, as the system will follow the order of the process steps as defined in the test process4.

References = [SAP S/4HANA Cloud Public Edition - Execution Variants], [SAP S/4HANA Cloud Public Edition - Execution Pre-Check], [SAP S/4HANA Cloud Public Edition - Data Marked for Deletion], [SAP S/4HANA Cloud Public Edition - Process Steps].

 The Business Driven Configuration Questionnaire is a tool that helps you collect the values that are entered into the configuration activities in SAP Central Business Configuration. It is a web-based questionnaire that guides you through the configuration settings for each solution process. You can use the questionnaire to enter the values for the configuration activities, review the values, and export them to an Excel file. You can then import the Excel file to SAP Central Business Configuration and apply the values to the configuration activities. References = Business Driven Configuration Questionnaire, Importing Configuration Values from Business Driven Configuration Questionnaire, Using SAP Central Business Configuration to Activate Content in the SAP S/4HANA Cloud Starter System

 The SAP for Me mobile app allows you to easily interact with SAP anywhere and anytime. You can review and reply to SAP support cases, start a chat with an expert, monitor your SAP cloud service status, receive notifications about important events, and more. The app also provides you with full transparency into your SAP product portfolio, including your licenses, systems, users, orders, contracts, and invoices. You can view the details of each product and service, as well as access relevant resources and tools. References = SAP for Me - Apps on Google Play, SAP for Me - Your digital companion along your whole SAP customer journey, The Future of Our Customer Relationships with SAP for Me | SAP News, SAP for Me: New Entry Point for SAP Support | SAP News Center

 SAP Business Application Studio and SAP Build are two tools that enable customers to develop their own custom applications and integrate them with SAP S/4HANA Cloud Public Edition. SAP Business Application Studio is a cloud-based development environment that offers both low-code and full-stack development capabilities. It supports various SAP technologies and frameworks, such as SAP Fiori, SAPUI5, SAP Cloud Application Programming Model, and SAP Cloud SDK. SAP Build is a cloud-based prototyping and user research tool that helps customers to design and test user interfaces for their applications. It provides a drag-and-drop interface, a library of UI components, and integration with SAP Web IDE and SAP Fiori Launchpad. Both tools are part of the SAP Extension Suite, which provides a range of services and capabilities to extend SAP applications and processes. References = Create a SAP Fiori App and Deploy it to SAP S/4HANA Cloud > Create a SAP Fiori App and Deploy it to SAP S/4HANA Cloud. Create a SAP Fiori App and Deploy it to SAP S/4HANA Cloud > Create a SAP Fiori App and Deploy it to SAP S/4HANA Cloud. Low-code/No-code | SAP Developers.

 To integrate SAP S/4HANA Cloud Public Edition with another SAP public cloud solution, you should use SAP Integration Suite and predelivered APIs. SAP Integration Suite is a cloud-based integration platform that provides a comprehensive set of capabilities to connect applications, data, and processes across different environments. Predelivered APIs are predefined interfaces that enable communication and data exchange between SAP S/4HANA Cloud Public Edition and other SAP public cloud solutions, such as SAP SuccessFactors, SAP Ariba, SAP Fieldglass, and SAP Concur. SAP Process Orchestration and SAP Cloud Connector are not the correct technologies for this scenario, as they are mainly used for integrating SAP S/4HANA Cloud Public Edition with on-premise or hybrid systems. References = SAP S/4HANA Cloud Public Edition - Integration, SAP Integration Suite, SAP S/4HANA Cloud Public Edition - API Hub

In different deployment models, the responsibility for application management varies, with the customer typically taking on more responsibility in certain models:

Platform as a Service (PaaS): In this model, the customer is responsible for managing the applications they develop or deploy on the platform, even though the provider manages the underlying infrastructure, operating systems, and middleware.

On premise: In an on-premise deployment, the customer has full responsibility for managing both the applications and the infrastructure they run on. This includes maintenance, updates, security, and compliance for both the applications and the hardware/software infrastructure.

Private Cloud: Similar to on-premise deployments, customers in a private cloud model are typically responsible for managing their applications, including SAP S/4HANA Cloud Public Edition. The cloud provider may manage the cloud infrastructure and virtualization layer, but the customer often handles application-level management tasks, including updates, customization, and user management.

These deployment models contrast with Software as a Service (SaaS), where the service provider is generally responsible for managing the application, including its maintenance, updates, and availability.

If there is no SAP Best Practices content available for a specific integration scenario, you can find packaged integration content in the SAP Business Accelerator Hub. The SAP Business Accelerator Hub is a central repository of integration content for SAP and non-SAP applications, such as APIs, events, integration flows, and adapters. You can browse, discover, and download the integration content that suits your needs and import it into your SAP Integration Suite tenant. You can also use the SAP Business Accelerator Hub to request new integration content or provide feedback on existing content. References = Setting Up Integrations in SAP S/4HANA Cloud Public Edition, SAP Business Accelerator Hub

Side-by-side extensibility is the type of extensibility where the SAP Business Technology Platform is used to host a custom extension and integrate it with the SAP S/4HANA Cloud system. Side-by-side extensibility enables customers and partners to build extensions that are decoupled from the core SAP S/4HANA Cloud system, ensuring lifecycle stability and avoiding modification of SAP code. Side-by-side extensibility leverages the capabilities of the SAP Business Technology Platform, such as SAP Cloud Platform Workflow Services, SAP Cloud Platform Business Rules, SAP Cloud Platform Integration, and SAP Cloud Platform Extension Factory. References = Utilizing the Clean Core Strategy and Extensibility Tools; Using Side-by-Side Extensibility with SAP Business Technology Platform