C_THR97_2411 SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Onboarding Questions and Answers

The rehire check process in SAP SuccessFactors Onboarding is designed to identify whether a new hire is a returning employee (rehire) by matching their data against existing employee records. The process includes a first and second rehire check, with the second check executed only under specific conditions.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Thesecond rehire checkis executed only whena potential match is not identified in the first rehire check(Option A). The first rehire check attempts to match the new hire’s data(e.g., National ID, name, or date of birth) against existing records. If no match is found, the system proceeds to the second rehire check, which may use additional criteria or manual review to confirm the new hire’s status.

Option B (match detected when Onboarding is initiated) is incorrect because a match at initiation would trigger the first check, not the second. Option C (Personal Data Collection step completed) is incorrect because the rehire check occurs earlier, typically during initiation or Manage Pending Hires. Option D (match detected during Review New Hire Data) is incorrect because a match at this stage would not trigger a second check; it would resolve the rehire status.

In SAP SuccessFactors Employee Central, transfer events are triggered when changes are made to specific data entities that affect an employee’s job or compensation details. These events are relevant to Onboarding for processes like internal hires or global assignments.

According to the SAP SuccessFactors Employee Central and Onboarding Configuration Guide:

compInfo(Compensation Information): Changes to an employee’s compensation details, such as salary or bonuses, can trigger a transfer event, as these are critical for updating employee records during Onboarding or crossboarding.

jobInfo(Job Information): Changes to job-related data, such as position, department, or location, are tracked as transfer events, as they impact the employee’s role and are relevant to Onboarding processes.

Option A (globalInfo) is incorrect because globalInfo contains country-specific personal data, which is not typically associated with transfer events. Option D (employmentInfo) is incorrect because employmentInfo tracks high-level employment details (e.g., hire date), but changes to this entity do not directly trigger transfer events in the context of Onboarding.

Custom tokens in SAP SuccessFactors Onboarding email templates allow dynamic insertion of data, such as a new hire’s name or start date, into notifications. These tokens are configured using specific tools to map and reference data fields.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Map the field names on the document template to fields defined in Onboarding(Option C): InDocument Generation - Manage Document Template Mapping, administrators map document fields to MDF objects or other data sources, enabling tokens to pull the correct data into emails.

Create a document template using Document Generation(Option D): TheDocument Generation - Manage Document Templatetool is used to create templates that include custom tokens, which can be referenced in email notifications.

Use format {fieldID} to add custom tokens in the subject or body of the email in Email Services(Option E): InEmail Services, administrators add custom tokens using the {fieldID} format to dynamically insert data into the email subject or body.

Option A (Create a document template for custom tokens using Maintain Onboarding and Offboarding Document Templates) is incorrect because this tool is for uploading forms, not creating tokens. Option B (Add field names on the content of the document template) is incorrect because field names are mapped, not manually added to the template content.

Offboarding in SAP SuccessFactors involves multiple stakeholders who need specific role-based permissions (RBPs) to complete tasks like exit surveys, asset returns, or process initiation. The permissions are assigned based on the roles involved in the offboarding process.

According to the SAP SuccessFactors Offboarding Configuration Guide:

Administrator(Option A): Administrators require permissions likeManage Onboarding or Offboardingto initiate and oversee the offboarding process, configure tasks, and monitor completion.

Manager(Option C): Managers of the exiting employee need permissions to complete tasks such as reviewing exit data or approving knowledge transfer, typically assigned via roles likeComplete Data Collection Tasks.

All employees(Option D): Exiting employees (offboardees) need permissions, such asOnboardingExternalUseror equivalent offboarding permissions, to access and complete their assigned tasks, like exit surveys or personal data updates.

Option B (External employees) is incorrect because external employees are not typically involved in offboarding processes. Option E (Contingent workers) is incorrect because contingent workers are managed separately and do not usually participate in standard offboarding tasks.

Assigning theReview New Hire Datastep to a hiring manager in SAP SuccessFactors Onboardingrequires configuring permissions and business rules to ensure the manager is responsible for reviewing the new hire’s data.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Set up role-based permissions(Option B): Role-based permissions must be configured inManage Permission Rolesto grant the hiring manager access to theReview New Hire Datatask. This includes permissions likeAccess New Hire DataandUpdate New Hire Data.

Set rule SAP_ONB2_HMReviewCheck to True(Option C): TheSAP_ONB2_HMReviewCheckbusiness rule, configured inConfigure Business Rules, must be set toTrueto assign the Review New Hire Data step to the hiring manager. This rule triggers the task assignment based on the manager’s role.

Option A (Create a custom HRIS element as an MDF object) is incorrect because HRIS elements are not required for assigning this step. Option D (Add an HRIS element in the user data file) is incorrect because user data files are used for data import, not for task assignment.

TheEmpJob APIin SAP SuccessFactors is used to manage job-related data for employees, such as position, department, or location. In the context of the internal hire process, it is used to update the employee’s profile during transitions like transfers.

According to the SAP SuccessFactors Onboarding and Integration Guide:

To create a transfer event and update the employee profile record(Option B): The EmpJob API is used to create a transfer event (e.g., a change in job or legal entity) and update the employee’s profile in Employee Central with the new job details, ensuring the internal hire’s record reflects the updated role.

Option A (To send data from Recruiting Management to Onboarding) is incorrect because the EmpJob API is not used for Recruiting-to-Onboarding data transfer; other APIs (e.g., OData) handle that. Option C (To initiate the internal hire process) is incorrect because initiation is managed by process triggers, not the EmpJob API. Option D (To convert the external user to an internal hire) is incorrect because internal hires are already internal users, and the EmpJob API is not used for user conversion.

External HRIS integrations with SAP SuccessFactors Onboarding enable data transfer to support various HR processes. The primary process supported for such integrations is the standard onboarding process for new hires.

According to the SAP SuccessFactors Onboarding and Integration Guide:

Onboarding process(Option A): The standard onboarding process is fully supported for external HRIS integrations, allowing data (e.g., candidate details, job information) to be imported from an external HRIS via APIs or Integration Center to initiate onboarding for new hires.

Option B (Offboarding process) is incorrect because offboarding integrations are less common and typically rely on Employee Central or manual initiation. Option C (Crossboarding process) is incorrect because crossboarding (e.g., role changes) is primarily internal and not a standard focus for external HRIS integration. Option D (Internal Hire process) is incorrect because internal hires are managed within SuccessFactors, not typically via external HRIS.

Creating a custom task for an Onboarding program in SAP SuccessFactors involves defining the task’s structure and behavior. This is typically done by creating a custom MDF object to store task-related data and defining a business rule to control the task’s logic or assignment.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Create a custom MDF object(Option B): A custom MDF object is created inConfigure Object Definitionsto define the fields and structure of the task. This object is then linked to the Onboarding program to enable the task.

Define a business rule for the custom task(Option C): Business rules are configured inConfigure Business Rulesto assign the task to specific users (e.g., hiring manager or HR) or to define conditions for task completion.

Option A (Create email notifications) is incorrect because email notifications are configured separately and are not part of creating the task itself. Option D (Create a UI using the UI Template Editor) is incorrect because the UI Template Editor is used for document templates, not for defining custom tasks.

In SAP SuccessFactors Onboarding, when a new hire is initiated into the system, an email is sent to provide access credentials, including a reset password link for external users (new hires who have not yet become internal employees). This is handled by the(ONB) External User Welcome Message Template, which is specifically designed to communicate with external users during the Onboarding process.

According to the SAP SuccessFactors Onboarding Implementation Guide:

The(ONB) External User Welcome Message Templateis triggered when a new hire is added to the Onboarding process, typically during the initiation phase or when the new hire is moved to theManage Pending Hiresstep. This email includes a link for the new hire to reset their password and access the SuccessFactors system as an external user.

Option A (Welcome Message Notification with Reset Password Support Template) is incorrect because this is not a standard template in Onboarding. Option C ((ONB) New Welcome Message Added Template) does not exist in the system. Option D ((ONB) New Hire Welcome Message) is incorrect because this template is used for general welcome communication, not specifically for password reset links.

To configure a custom object for use in Custom Data Collection within SAP SuccessFactors Onboarding, you must define the custom object in the Metadata Framework (MDF). This is done through theConfigure Object Definitionstool in the Admin Center. The process involves creating or modifying a custom MDF object that can be used to store and collect additional data during the Onboarding process.

According to the SAP SuccessFactors Onboarding Implementation Guide, the steps include:

Navigate toAdmin Center > Configure Object Definitions.

Create a new object or edit an existing one to define the fields required for data collection.

Ensure the object is associated with the Onboarding process by linking it to the appropriate data collection step (e.g., Additional Data Collection).

Configure visibility and permissions for the object to ensure it is accessible to relevant users (e.g., new hires or administrators).

Option A (Configure Business Rules) is incorrect because theONB2_CustomDataCollectionCheckrule is used to validate data collected, not to configure the custom object itself. Option C (Manage Permission Roles > Metadata Framework) is related to granting permissions but does not involve configuring the object. Option D (Manage Business Configuration) is used for configuring HRIS elements, not MDF objects for custom data collection.

The restart feature in SAP SuccessFactors Onboarding allows administrators to restart an onboarding process for a new hire, typically when errors occur or data needs to be corrected. This feature is managed through a specific Metadata Framework (MDF) object that controls the process flow.

According to the SAP SuccessFactors Onboarding Implementation Guide:

TheONB2Processobject (Option A) is the primary MDF object used to configure and manage the onboarding process, including the restart feature. This object stores process-related data and settings, such as the process status and conditions for restarting. Administrators can configure rules or settings within this object to enable process restarts, either manually or automatically, based on specific triggers.

Option B (ONB2ProcessTask) is incorrect because it manages individual tasks within the process, not the overall process restart. Option C (ONB2ProcessTrigger) is incorrect because it is used for initiating processes or tasks, not for handling restarts. Option D (ONB2ProcessVariant) is incorrect because it defines variations of the onboarding process, not the restart functionality.