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CBAF-001 Certified Business Analyst - Foundation Questions and Answers

Questions 4

Which of the following is a perceived advantage of using workshops to investigate requirements?

Options:

A.

It reduces speed and productivity of the project.

B.

It is time-consuming to arrange and organize.

C.

It focuses on a narrow view of the area under investigation.

D.

It obtains buy-in and acceptance for the project.

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Questions 5

A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?

Options:

A.

As an Inbound Logistics activity.

B.

As a Sales and Marketing activity.

C.

As a Technology Development activity.

D.

As a Service activity.

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Questions 6

A stakeholder in a project has been classified as having no interest but high power/influence on the power/interest grid. Which of the following would be an appropriate way of managing this stakeholder?

Options:

A.

Ignore.

B.

Watch.

C.

Keep onside.

D.

Keep informed.

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Questions 7

Which of the following only includes explicit corporate knowledge?

Options:

A.

Skills, values, communities of practice.

B.

Job descriptions, tasks, targets.

C.

Culture, norms, historicaldata.

D.

Style guides, procedures, processes.

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Questions 8

What is stage 0 (zero) of the concerns-based adoption model?

Options:

A.

Shock.

B.

Definition.

C.

Initial change.

D.

Awareness.

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Questions 9

Which of the following BEST describes the term value proposition?

Options:

A.

The net present value of a proposed project.

B.

The value that a product or service offers to customers.

C.

The proposed value of benefits in a cost-benefit analysis.

D.

The value of the Internal Rate of Return of a project.

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Questions 10

In which of the following circumstances is supplier power high?

Options:

A.

When switching costs are low.

B.

When there are relatively few customers.

C.

When the supplier brand is powerful.

D.

When alternatives are readily available.

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Questions 11

Every night at midnight a batch process is invoked to invoice all orders received that day. How will the time midnight be represented on a use case diagram?

Options:

A.

As a use case.

B.

As an association.

C.

As an actor.

D.

As a system boundary.

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Questions 12

Which of the following is NOT one of the perspectives considered by the 'Balanced Business Scorecard'?

Options:

A.

Competition.

B.

Customer.

C.

Learning and Growth.

D.

Financial.

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Questions 13

Which of the following statements about change and change management is correct?

Options:

A.

Change management should be considered right from the start of the project.

B.

Change management should first be considered in the design stage of the project.

C.

The management of change is the sole responsibility of the project manager.

D.

Social and cultural factors have little influence on the success of implementing changes.

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Questions 14

Which of the following describes a 'rich picture'?

Options:

A.

An organization chart showing the most important stakeholders.

B.

A swim-lane diagram highlighting the most costly processes.

C.

A free-format drawing of a business situation under investigation.

D.

A UML class diagram showing both attributes and operations.

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Questions 15

Which of the following would BEST be managed with the "keep satisfied" stakeholder management strategy?

Options:

A.

Those with high power/influence and no interest in the project.

B.

Those with high power/influence and some interest in theproject.

C.

Those with some power/influence and high interest in the project.

D.

Those with some power/influence and some interest in the project.

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Questions 16

The V model is an example of which of the following?

Options:

A.

A business analysis process model.

B.

A systems development lifecycle.

C.

A concerns-based adoption model.

D.

A soft systems methodology.

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Questions 17

Which ONE model is used for planning the training the support that people need as they adapt to change?

Options:

A.

The Concerns-Based Adoption Model.

B.

The Corporate Training Plan.

C.

The Capability Maturity Model.

D.

The Change Control Process Model.

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Questions 18

Which of the following represents the total cash flows of an investment, over a period of time, adjusted to reflect the time value of money?

Options:

A.

The Internal Rate of Return.

B.

The Time to Payback.

C.

The Net Present Value.

D.

The Return on Investment.

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Questions 19

One of Porter's five forces explicitly considers industry competitors. Which of the following is the Key Focus' of this force?

Options:

A.

A Competitor's external marketing campaign.

B.

The products offered by Competitors.

C.

Rivalryamong existing Competitors.

D.

The market share of known Competitors.

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Questions 20

It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?

Options:

A.

As a tangible benefit.

B.

As an intangible cost.

C.

As a tangible cost.

D.

As an intangible benefit.

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Questions 21

What are business case development, subject matter expertise and procurement all examples of?

Options:

A.

Behavioural skill competencies required by business analysts.

B.

Business knowledge competencies required by business analysts.

C.

Technique competencies required by business analysts.

D.

Personal knowledge competencies required by business analysts.

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Questions 22

When running workshops, it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop. Which of the following terms describes this role?

Options:

A.

The arbitrator.

B.

The scribe.

C.

The stakeholder.

D.

The facilitator.

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Questions 23

A software house is developing a software package specifically for hotel management. A business analyst

has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?

Options:

A.

Domain knowledge.

B.

Problem solving.

C.

Team leadership.

D.

Project management.

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Questions 24

The Business Activity Model shows the doing activities of a business system. Which element of CATWOE do these activities relate to?

Options:

A.

Transformation.

B.

Actors.

C.

Environment.

D.

Owner.

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Exam Code: CBAF-001
Exam Name: Certified Business Analyst - Foundation
Last Update: May 16, 2024
Questions: 160

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