Sanctions and Compliance Domains provide that a financial institution must not execute a transaction when significant unresolved discrepancies exist, especially in high-risk transshipment regions. When:
• documentation does not match payment details, and
• the customer refuses to provide required information,
the institution cannot proceed. Without clarity, the transaction may involve diversion, routed shipments, or indirect dealings with sanctioned entities.
Rejection is appropriate because blocking only applies when a confirmed sanctions match exists. Reprimanding customers, forcing subpoenas, or engaging mutual legal assistance procedures are not required or appropriate steps in sanctions transaction handling.
References from Sanctions and Compliance Domains:
Requirements to reject a transaction when discrepancies cannot be resolved.
Need for customer cooperation in sanctions investigations.
Standards for handling high-risk transshipment-related alerts.