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CLSSBB Certified Lean Six Sigma Black Belt (CLSSBB) Questions and Answers

Questions 4

Find the value of (6) in the ANOVA table. Assume:

CLSSBB Question 4

Options:

A.

16.4

B.

3.2

C.

18.6

D.

23.2

E.

4.54

F.

12.2

G.

0.525

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Questions 5

When comparing two vendors’ machines it is found that a sample of 1000 parts from machine A has 23 defectives and a sample of 1300 parts from machine B has 36 defectives. Do the data indicate that machine B has a higher rate of defectives?

Options:

A.

yes

B.

no

C.

all of the above

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Questions 6

A sample of size 50 from machine A has a mean of 18.2 and standard deviation 3.1. A sample of size 40 from machine B has mean 17.6 and standard deviation 2.8. Do these data indicate that the population for machine A has a larger mean? Assume the populations are normal.

Options:

A.

yes

B.

no

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Questions 7

SWOT is an acronym for:

Options:

A.

strengths, weaknesses, opportunities, threats

B.

statistics without tables

C.

sensory Weibull ordinal tools

D.

success wields optimal teams

E.

none of the above

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Questions 8

An experiment has seven factors with two levels each. The experiment has eight runs. This experimental design is called:

Options:

A.

full factorial design

B.

half fractional factorial design

C.

interaction

D.

none of the above

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Questions 9

A management team lists nine goals across the top of a rectangle and 15 activity initiatives along the left hand side of the rectangle. If one of the activities strongly supports one of the goals a circle is placed in the box where that activity’s row intersects the goal’s column. If the activity’s support is very strong a “bulls eye” is placed in the box and if the support is weak a triangle is used.

This best describes which problem solving tool?

CLSSBB Question 9

Options:

A.

Affinity diagram

B.

Inter-relationship digraph

C.

Tree diagram

D.

Process decision program chart

E.

Matrix diagram

F.

Prioritization matrix

G.

Activity network diagram

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Questions 10

A pharmaceutical manufacturer is designing an experiment to test four different capsule ingredients designed to reduce dissolution time. Each ingredient will be tested at 10 milligrams and 40 milligrams. A full factorial design is used with five replications per run. The number of levels, factors and runs is, respectively:

Options:

A.

2, 4, 16

B.

4, 5, 8

C.

10, 4, 40

D.

2, 20, 16

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Questions 11

A random sample of 2500 printed brochures is found to have a total of three ink splotches. The rate of ink splotches in PPM is:

Options:

A.

1,000,000 ÷ 2500 × 3

B.

2500 ÷ 1,000,000 × 3

C.

3 ÷ 2500 × 1,000,000

D.

3 × 2500 ÷ 1,000,000

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Questions 12

As opposed to earlier emphases lean manufacturing tends to stress:

Options:

A.

making value added activities more efficient

B.

eliminating, simplifying or reducing non-value added activities

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Questions 13

A team has been asked to reduce the cycle time for a process. The team decides to collect baseline data. It will do this by:

Options:

A.

seeking ideas for improvement from all stakeholders

B.

researching cycle times for similar processes within the organization

C.

obtaining accurate cycle times for the process as it currently runs

D.

benchmarking similar processes outside the organization

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Questions 14

A higher resolution number for an experimental design indicates that:

Options:

A.

results are more clear

B.

confounding between main effects and interaction effects are less likely to be significant

C.

a higher number of replications have been used

D.

all factors have been tested at all levels

E.

the design is more balanced

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Questions 15

Which of the following measures is increased when process performance is improved?

Options:

A.

Variability range

B.

Capability index

C.

Repeatability index

D.

Specification limits

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Questions 16

According to Juran, when a major quality improvement project is launched, which of the following describes the desired change in performance level?

Options:

A.

Six sigma

B.

Continuous

C.

Breakthrough

D.

Sporadic

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Questions 17

A process shows the following number of defectives. Each sample size for this process is

85.3 8 2 7 7 6 8 8 9 5.

Find the control limits.

Options:

A.

none and 13.5

B.

12.6 and 25.2

C.

none and 25.2

D.

none of the above

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Questions 18

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 5?

CLSSBB Question 18

Options:

A.

B.

C.

D.

none of the above

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Questions 19

This will be a:

Options:

A.

left-tail test

B.

right-tail test

C.

two-tail test

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Questions 20

In order for a problem to be solved correctly, which of the following must occur first?

Options:

A.

The problem must be defined

B.

Relevant data must be gathered

C.

The measurement system must be validated

D.

The process must be mapped

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Questions 21

The term used to describe the risk of a Type I error in a test of hypotheses is?

Options:

A.

power

B.

confidence level

C.

level of significance

D.

beta risk

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Questions 22

When a process has proven itself to function at a Six Sigma level this means there are less than ________ defects per million opportunities.

Options:

A.

0.4

B.

3.2

C.

3.4

D.

3.7

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Questions 23

P(A) = .42, P(B) = .58, P(A&B) = .10. Are A and B (statistically) independent?

Options:

A.

yes

B.

no

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Questions 24

(Refer to the previous problem) The variance of the five replications for each run is calculated. Most of these variances are approximately equal but two are significantly lower than the others. The experimenters would be especially interested in those two runs if they want to optimize:

Options:

A.

dissolution time

B.

interactions

C.

main effects

D.

robustness

E.

degrees of freedom

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Questions 25

The primary metric for a project is reduced cost for process A. Baseline data might include:

Options:

A.

current maintenance costs

B.

current selling price for the products or services output by process A

C.

current suggestions from stakeholders of process A

D.

all the above

E.

none of the above

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Questions 26

Find the value of (3) in the ANOVA table. Assume:

CLSSBB Question 26

Options:

A.

16.4

B.

3.2

C.

18.6

D.

23.2

E.

4.54

F.

12.2

G.

0.525

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Questions 27

The leader in the quality movement who recommended that organizations “eliminate numerical quotas for the work force and numerical goals for management”:

Options:

A.

Juran

B.

Ishikawa

C.

Crosby

D.

Feigenbaum

E.

Taguchi

F.

none of the above

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Questions 28

The primary metric for a project is reduced cost for process A .A consequential metric could be:

Options:

A.

reduced cycle time

B.

reduced scrap rate

C.

reduced set-up time

D.

all the above

E.

none of the above

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Questions 29

A team’s goal is to improve information flow in a payroll function. They make thirty-three Post-It® notes, each listing an issue for further investigation. After some discussion, they group them into four categories: mandated record keeping, privacy concerns, insurance concerns and transfer concerns.

This grouping process is best described by which approach to problem solving?

Options:

A.

Affinity diagram

B.

Inter-relationship digraph

C.

Tree diagram

D.

Process decision program chart

E.

Matrix diagram

F.

Prioritization matrix

G.

Activity network diagram

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Questions 30

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 2?

CLSSBB Question 30

Options:

A.

B.

C.

D.

none of the above

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Questions 31

In an experimental design context, replication refers to:

Options:

A.

duplicating experimental results at another location

B.

repeating a test with the same factor levels

C.

obtaining the same or similar results from different factors

D.

repeating an experiment but using at least one different factor level

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Questions 32

An important step in determining the VOC is:

Options:

A.

establish viable or comprehensive process feedback loops

B.

ascertain the principles that are values of the corporation

C.

identify the customer

D.

measure the virtual operating continuum potential

E.

all of the above

F.

none of the above

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Questions 33

Which one of the following is not a Process Improvement Methodology?

Options:

A.

Lean

B.

Six Sigma

C.

Theory of Constraints

D.

Kano Model

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Questions 34

Which of the following methods is used to develop an exhaustive list of ideas about a subject?

Options:

A.

Benchmarking

B.

Brainstorming

C.

Goal-setting

D.

Problem-solving

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Questions 35

In regression analysis, which of the following techniques can be used to reduce the higher-order terms in the model?

Options:

A.

Large samples

B.

Dummy variables

C.

Transformations

D.

Blocking

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Questions 36

__________________can be measured against a benchmark in a process.

Options:

A.

Performance

B.

Outcome of the process

C.

Operational Efficiency

D.

All of the above

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Questions 37

Which of the following is a component of a visual factory?

Options:

A.

Product specifications

B.

Zero defect policies

C.

Just-in-time policies

D.

Equipment service manuals

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Questions 38

A six sigma team has gathered data for a project proposal and is using the following notations.

I = Initial investment

C = Periodic maintenance cost

B = Benefits to be accrued

On the basis of the information above, which of the following is the criteria used to select a project?

Options:

A.

0>+CIB

B.

1>+CIB

C.

1≤+CIB

D.

0≤+CIB

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Questions 39

One of the approaches used by TRIZ is referred to as “removing the contradiction.” A project team is asked to determine how many coats of paint should be applied to a panel. In this case the contradiction is:

Options:

A.

additional coats cost money but give a better finish

B.

the customer wants an excellent finish at a low cost

C.

the company wants to reduce costs but have an excellent finish

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Questions 40

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 6?

CLSSBB Question 40

Options:

A.

B.

C.

D.

none of the above

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Questions 41

Which of the following is not one of the Lean R’s?

Options:

A.

Restart

B.

Remanufacture

C.

Redesign

D.

Recover

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Questions 42

A set of data from a process has 8 readings per sample and 50 samples. The mean of the 50 sample means is 12.62. The mean of the 50 ranges is 0.18. Find the control limits for the xbar chart.

Options:

A.

12.55 and 12.69

B.

12.11 and 13.13

C.

12.54 and 12.70

D.

none of the above

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Questions 43

Correction, over-production, inventory, and motion are all examples of

Options:

A.

waste

B.

5S target areas

C.

Noise

D.

value-added activities

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Questions 44

A correct statement about the relationship between the terms parameter and statistic is:

Options:

A.

a population statistic is more accurate than a parameter

B.

a sample parameter is used to estimate a statistic

C.

a sample statistic is used to estimate a population parameter

D.

standard deviation calculations requires both statistics and parameters

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Questions 45

In a certain sampling situation, ? = 0, ? = 0.08. The power of the sampling plan in this case is:

Options:

A.

0

B.

0.08

C.

1.00

D.

0.92

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Questions 46

A set of data from a process has 8 readings per sample and 50 samples. The mean of the 50 sample means is 12.62. The mean of the 50 ranges is 0.18.A customer requires that SPC charts be done on their forms which have spaces for only 5 readings per sample. In preparation for calculating the new control limits the following question is asked, “Will the new average range be larger or smaller than the current average range?” The answer is:

Options:

A.

yes

B.

no

C.

maybe

D.

smaller

E.

larger

F.

same size

G.

none of the above

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Questions 47

All of the following experimental designs can be used to investigate interactions EXCEPT

Options:

A.

half-fraction

B.

half-fraction with replication

C.

full-factorial with replication

D.

saturated screening with replication

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Questions 48

Find the value of (2) in the ANOVA table. Assume:

CLSSBB Question 48

Options:

A.

16.4

B.

3.2

C.

18.6

D.

23.2

E.

4.54

F.

12.2

G.

0.525

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Questions 49

If the probability that event A occurs is 0.51, the probability that event B occurs is 0.64 and that probability that both A and B occur is 0.23 then:

Options:

A.

events A and B are complementary

B.

events A and B are mutually exclusive

C.

events A and B are supplementary

D.

events A and B are not mutually exclusive

E.

events A and B are statistically independent

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Questions 50

The median is a better choice than the mean for a measure of central tendency if the data:

Options:

A.

is bimodal

B.

often has outliers

C.

is normally distributed

D.

is exponentially distributed

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Questions 51

George is an employee of Black, Inc. John is George’s internal customer. Which statement is true?

Options:

A.

John is employed by Black, Inc.

B.

John is employed by another company that supplies material to Black, Inc.

C.

John is employed by a company that purchases material from black, Inc.

D.

John is employed by another company that has a fiduciary agreement with Black, Inc.

E.

John is employed by another company as an internal auditor.

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Questions 52

Customer segmentation refers to:

Options:

A.

dividing a particular customer into parts that are more easily understood

B.

grouping customers by one or more criteria

C.

maintaining secure customer listings to minimize communication among them

D.

eliminating or “cutting off” customers with poor credit history

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Questions 53

A population is bimodal. One hundred samples of size 30 are randomly collected and the 100 sample means are calculated. The distribution of these sample means is:

Options:

A.

bimodal

B.

approximately exponential

C.

approximately Poisson

D.

approximately normal

E.

approximately uniform

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Exam Code: CLSSBB
Exam Name: Certified Lean Six Sigma Black Belt (CLSSBB)
Last Update: Apr 22, 2024
Questions: 227

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