DEP-2025 Apple Deployment and Management Certification Exam Questions and Answers

In Apple Business Manager (ABM), the Administrator role has broad permissions, including purchasing apps and assigning devices to MDM servers. The Content Manager (option B) can manage and distribute content (e.g., apps, books) but cannot purchase apps or assign devices. The Device Enrollment Manager (option C) focuses on enrolling and assigning devices but lacks purchasing authority. The People Manager (option D) manages user accounts, not apps or devices. TheApple Business Manager User Guideoutlines the Administrator’s comprehensive responsibilities, making it the correct choice.

Content caching on a Mac improves network performance by storing frequently accessed content (e.g., app updates, iCloud data) locally, reducing internet bandwidth usage and speeding up downloads for connected devices. It doesn’t enhance security (option A), separate data (option C, a User Enrollment feature), or simplify enrollment (option D, an ADE benefit). TheApple Platform Deployment Guideemphasizes bandwidth optimization as the primary benefit of content caching.

Activations store values. TheMobile Device Management Protocol Referencestates, "Declarative Device Management uses Activations declarations to store values on a device, enabling proactive state management."

When distributing apps and books purchased through Apple Business Manager, the MDM server requires authorization to access the organization’s content. Apple Learning confirms that administrators mustdownload the server tokenfrom Apple Business Manager and upload it into the MDM solution. This token provides the secure connection between ABM and MDM, allowing purchased licenses to sync and be assigned to devices or users. Content tokens and distribution tokens are not valid terms for this process. Without the server token, new purchases will not appear in the MDM portal, and apps cannot be assigned.

AirDrop works with Shared iPad. TheiOS Deployment Referencestates, "Shared iPad supports features like AirDrop that don’t require a single user’s Apple ID, unlike Continuity features such as Universal Control or Sidecar."

When devices are updated using Apple Configurator with the“requires tethering”option, the host Mac acts as the source for software updates. In this model, the Mac downloads and caches update packages, which are then installed onto the connected iOS or iPadOS device. This bypasses typical over-the-air (OTA) caching mechanisms and content delivery networks. Apple specifies this workflow as beneficial when updating large numbers of devices in lab or classroom environments, where bandwidth efficiency and predictable installation are important. Thus, the cached update content resideson the host Mac, ensuring devices receive updates directly from a local source.

Only managed data is backed up with a Managed Apple ID. TheiOS Deployment Referencestates, "Under User Enrollment, an iCloud backup using a Managed Apple ID includes only data from managed apps, keeping personal data separate."

Content caching is a feature supported on Mac computers running macOS 10.13 (High Sierra) or later, allowing them to cache software updates, apps, and iCloud content for other Apple devices on the network, reducing bandwidth usage. iPads (option A) and iPhones (option B) can benefit from cached content but don’t act as caching servers. Apple Watch (option D) lacks this capability entirely. TheApple Platform Deployment Guidespecifies macOS requirements for content caching.

TheLock a Maccommand generates a six-digit PIN for unlocking. TheMobile Device Management Protocol Referencestates, "The Lock command sent via MDM locks a Mac and generates a six-digit PIN that must be entered to regain access." Option A prevents booting, B wipes the device, and D is iOS-specific.

Bootstrap tokens authorize updates. ThemacOS Security Overviewstates, "A bootstrap token, escrowed by MDM, allows the management solution to install software updates on macOS devices without user interaction." Options A, B, and C are not bootstrap token functions.

Automated Device Enrollment (ADE), used with Apple Business Manager (ABM) or Apple School Manager (ASM), supports Activation Lock management by allowing administrators to enable, disable, or bypass Activation Lock on supervised devices via MDM. This is critical for organization-owned devices to ensure they can be reactivated after a wipe without user Apple IDs. Device Enrollment (option B) can manage Activation Lock if the device is supervised, but it’s not inherent without ADE. User Enrollment (option C) doesn’t support full Activation Lock management, as it’s for BYOD with limited control. The Apple Platform Deployment Guide ties Activation Lock management to ADE.

The personal recovery key, generated when FileVault is enabled, must be escrowed in MDM to allow password resets on an encrypted Mac. ThemacOS Security Overviewstates, "For MDM-managed devices, the personal recovery key can be escrowed to enable password resets or disk unlocking by an administrator." Option B is an older method, C is an authentication credential not escrowed for this purpose, and D is for updates, not password resets.

For iPads under organizational control, the correct feature to protect a lost or stolen device isManaged Lost Mode. Apple Learning specifies that when Managed Lost Mode is activated via MDM, the iPad is immediately locked and displays a custom message defined by IT, such as contact details for return. Importantly, Lost Mode does not require the user to have enabled Find My; MDM can enable location tracking temporarily to assist recovery. FileVault is a macOS-only disk encryption feature, not available on iPad. Recovery Lock is designed for Apple silicon Macs to protect Recovery mode, not iPad. “Managed Find My” is not an Apple feature. Thus, the documented method for iPad protection under enterprise control isManaged Lost Mode.

Apple introducedUnlisted Appsto support distribution scenarios where organizations want apps available via the App Store but not publicly searchable. According to Apple Learning, these apps are hosted in the App Store infrastructure, but they can only be accessed through adirect linkprovided to users. This method is useful for apps that are intended for a limited audience (e.g., internal tools, event apps) but do not require the full privacy of Custom Apps or enterprise-only In-house Apps. Custom Apps are distributed privately through Apple Business Manager to specific organizations, while Public Apps are searchable by everyone. Unlisted is the only category that resides in the App Store yet is hidden from search, ensuring controlled but flexible distribution.

On Macs with Apple silicon and T2 security chips, Apple requiresvolume ownershipto perform major macOS upgrades and certain system-level changes. Volume ownership is granted during setup to the first account created, and it provides the secure entitlement to authorize system updates, OS reinstalls, and recovery options. Apple Learning materials emphasize that administrator rights alone are insufficient; a user may be an admin without volume ownership and still be blocked from upgrading. The bootstrap token is relevant to FileVault and SecureToken provisioning, but not directly tied to OS upgrades. Managed Apple Accounts also do not control OS upgrades unless combined with MDM restrictions. This requirement ensures that only authorized users with secure entitlements can modify or upgrade macOS, protecting device integrity and reducing unauthorized system alterations.

Automated Device Enrollment (ADE), managed through Apple Business Manager (ABM) or Apple School Manager (ASM), is supported on iPads, iPhones, Macs, and Apple TVs purchased from Apple or authorized resellers. It enables automatic MDM enrollment and supervision during setup. Options A, B, and C are all correct, and D encompasses them, aligning with ADE’s broad compatibility as per the Apple Platform Deployment Guide.

Automated Device Enrollment (ADE) provides the most control over organization-owned devices by integrating them with an MDM solution during initial setup, without user intervention. Devices enrolled via ADE are automatically supervised, allowing restrictions like mandatory MDM enrollment and advanced policies. Device Enrollment (option B) offers control but requires manual profile installation and doesn’t inherently supervise devices unless paired with supervision tools. User Enrollment (option C) is for BYOD, offering less control to protect user privacy. TheApple Platform Deployment Guidepositions ADE as the most robust option for organization-owned devices.

Licenses can be transferred within an organization. TheApple Business Manager User Guidestates, "Licenses for purchased apps can be transferred to another location within the same organization in Apple Business Manager." Options B, C, and D are incorrect as free content doesn’t require negotiation, assignment isn’t automatic, and multiple roles can purchase.

Skipping local account creation requires alternative login. ThemacOS Deployment Referencestates, "If ADE skips local account creation, users must log in with a network account or another pre-existing account created outside Setup Assistant." Option C is incorrect as Managed Apple IDs don’t become local accounts.

Automated Device Enrollment (ADE), used with Apple Business Manager or Apple School Manager, automatically supervises devices during setup, enabling advanced restrictions and management. Supervision is a default outcome of ADE for organization-owned devices. Device Enrollment (option B) can include supervision if paired with tools like Apple Configurator, but it’s not inherent. User Enrollment (option C) is for BYOD and doesn’t support supervision to protect user privacy. TheApple Platform Deployment Guideties supervision to ADE.

Apple School Manager (ASM) is the dedicated portal for educational institutions to manage student devices, staff accounts, and content like apps and books. It supports features like Shared iPad and integration with classroom tools, tailored for education. Apple Business Manager (option A) is for businesses, not schools. Apple Configurator (option B) is a tool for manual device setup, not a management portal. There’s no standalone “Managed Apple ID portal” (option D); Managed Apple IDs are managed within ASM. TheApple Platform Deployment Guidespecifies ASM for educational device management.

Cryptographic separation isolates managed and personal data. TheApple Platform Deployment Guidestates, "Account-driven User Enrollment and Account-driven Device Enrollment provide cryptographic separation by isolating managed data (tied to a Managed Apple ID) from personal data (tied to a personal Apple ID)." A creates a managed container, and B extends this to device-level management. Options C, D, and E lack this separation.

Supervision provides enhanced management capabilities on iPhones and iPads, such as enabling Managed Lost Mode or enforcing restrictions. Apple Learning materials are clear that the only enrollment method that automatically enables supervision for iOS and iPadOS devices isAutomated Device Enrollment (ADE)through Apple Business Manager or Apple School Manager. Account-driven and User Enrollment methods focus on user-based or BYOD scenarios and do not grant supervision. Profile-driven enrollment, once used in older iOS versions, no longer provides supervision in modern deployments. ADE ensures devices are flagged as organization-owned during initial setup, activating the supervised state automatically. This distinction is crucial because many advanced management and security features require supervision and cannot be applied to devices enrolled through BYOD workflows.

The nonpersonalized, organization-owned model is designed for shared or single-purpose devices, such as Shared iPads in education or kiosks in businesses. In this model, IT administrators centrally configure and manage the devices, restricting installed apps and personal data to ensure consistency and security across multiple users. BYOD, User Enrollment (option A) and BYOD, personally enabled (option B) involve personal devices with user control, not shared use. Personally enabled, organization-owned (option D) allows personalization, unsuitable for shared scenarios. TheApple Platform Deployment Guidedetails this model for shared device management.

When organizations configureSetup Assistant skip options, they are designed to streamline the enrollment process while maintaining flexibility for the end user. Skipping theLocation Services paneprevents the user from being asked to make a decision during setup. By default, Location Services isturned offwhen skipped. However, Apple Learning documentation clearly states that users can later navigate toSettings > Privacy & Security > Location Servicesand manually enable it. This ensures organizations can deploy devices quickly without requiring immediate user interaction, while also respecting user choice and privacy. It’s important to note that this is different from MDM-enforced restrictions, which can lock the setting entirely. In this case, the skip payload does not prevent future configuration; it simply suppresses the prompt during setup.

Apple introducedPlatform Single Sign-On (Platform SSO)as the next-generation identity integration framework for macOS. Unlike traditional directory binding, Platform SSO allows local macOS accounts to be linked with cloud identity providers such as Microsoft Entra ID or Okta. When enabled, a user’s macOS account credentials are kept in sync with their IdP credentials. This prevents password drift and ensures the same identity can be used across system login, apps, and web services. Apple Learning emphasizes that this provides a unified sign-on experience, replacing the need for legacy solutions like AD binding. Neither Entra ID nor LDAP alone synchronizes macOS local accounts; the synchronization requires the Platform SSO technology.

Apple explains that for a device to enroll into a new MDM server through Automated Device Enrollment (ADE), it must go through the Setup Assistant workflow again. This requires the device to beerasedbefore it will attempt to re-enroll. Simply reassigning the device in Apple Business Manager does not trigger enrollment until the device is reset and Setup Assistant runs. Apple stresses that erase is necessary because ADE workflows are tied to the initial setup sequence. Remote wipe from ABM/ASM is not a feature, and Revive is a low-level restore process for Apple silicon, not for standard redeployment. Releasing devices removes them entirely from ABM. Therefore, erasing is the only required action before the device can enroll in the new MDM.

Profile Manager, a macOS tool, enables configuration profile creation and management, allowing IT administrators to define settings (e.g., Wi-Fi, security) for deployment via MDM or manually. This centralizes device configuration for organizations. Personalization (option A) is user-driven and often restricted by profiles. Network performance (option C) is unrelated, and data separation (option D) pertains to User Enrollment. The Apple Platform Deployment Guide highlights profile creation as Profile Manager’s primary benefit.

AppleConfigurator for Macis a utility designed to supervise, restore, and configure iOS, iPadOS, and tvOS devices. Apple Learning highlights a newer feature: the ability touse Shortcuts automations with Configurator. This means administrators can script repeatable tasks — for example, restoring a device, applying enrollment settings, and erasing it — without manually repeating steps. Over-the-air profile updates are handled by MDM, not Configurator. Purchasing apps and books is managed through Apple Business Manager, not Configurator. Managed Lost Mode is an MDM feature, not part of Configurator. Shortcuts integration makes Configurator more powerful in high-volume environments, letting IT staff automate otherwise time-intensive preparation workflows, especially in education or labs. This reinforces Apple’s commitment to automation and efficiency in deployment.

Apple Learning highlights that onlyAutomated Device Enrollment (ADE)ensures a device remains persistently managed and supervised, preventing users from manually removing the MDM profile. When ADE is configured in Apple Business Manager, the MDM profile can be marked asnon-removable, ensuring the device always checks in with MDM. This is crucial for organization-owned devices where IT must guarantee compliance and enforce policies. Account-driven and profile-driven enrollments are user-initiated, and the user can choose to remove management at any time. User Enrollment, by design, prioritizes privacy for BYOD and always allows unenrollment. Therefore, ADE is the enrollment type required when the organization needs strong, enforced management and non-removable MDM profiles.

Skipping Location Services hides it and disables it, with admin control. ThemacOS Deployment Referencestates, "If the Location Services pane is skipped in Setup Assistant, it is hidden from the user, and the service is disabled post-enrollment. An administrator can enable it later in System Settings." Option B fits managed scenarios, unlike D which implies user control.

Managed Distribution, available through Apple Business Manager (ABM) or Apple School Manager (ASM), enables app and content management by allowing administrators to purchase, assign, and revoke licenses for apps and books, deployed via MDM. This ensures centralized control over organizational content. Personalization (option A) is user-driven, not a distribution benefit. Network performance (option C) is enhanced by content caching. Data separation (option D) is a User Enrollment feature. The Apple Business Manager User Guide emphasizes content management as the key benefit.

Managed Distribution, available through Apple Business Manager (ABM) or Apple School Manager (ASM), is required to push apps to devices using an MDM solution. It allows administrators to assign app licenses (purchased or free) to devices or users, which the MDM then deploys silently, assuming the device is supervised or the user consents. An APNs certificate (option A) enables MDM communication but isn’t specific to app pushing. User acceptance (option C) may be needed for non-supervised devices but isn’t a requirement for supervised ones. A VPN configuration (option D) is unrelated. TheApple Business Manager User Guidedetails Managed Distribution’s role in app deployment.

Apple’s Setup Assistant skip payloads allow organizations to streamline enrollment by hiding certain configuration panes. When theLocation Services pane is skipped, the feature defaults tooffduring enrollment. Apple Learning specifies that the user retains the ability to enable Location Services later in Settings. This provides flexibility while reducing setup complexity. Skipping does not force the feature permanently off, nor does it require administrator intervention to enable it. The pane is simply suppressed from Setup Assistant, and the user decides post-enrollment whether to activate it. This approach ensures privacy while maintaining compliance with organizational deployment goals.

When redeploying iPhones, administrators may want to preserve cellular service on devices without forcing users to reactivate their carrier plans. Apple’s MDM framework provides this option through theRemote Wipecommand. Within this command, Apple includes a key calledPreserveDataPlan. When enabled, this key ensures the existing eSIM remains intact after the wipe process. Other erase workflows, like a standard “Erase All Content and Settings” performed by the user, may not preserve eSIM data. Apple emphasizes that the controlled Remote Wipe option is specifically designed to support enterprise redeployment while maintaining seamless carrier connectivity.

User Enrollment, designed for Bring Your Own Device (BYOD) scenarios, separates personal and managed data on a device using a cryptographic boundary. This ensures organizational policies (e.g., managed apps, email) are isolated from personal content (e.g., photos, personal apps), protecting user privacy while allowing management. Additional restrictions (option A) are a supervision feature, not User Enrollment. App license management (option B) is tied to Managed Distribution, not enrollment type. Simplified setup (option D) aligns with ADE, not User Enrollment. TheApple Platform Deployment Guidehighlights data separation as User Enrollment’s key benefit.

When deploying aGlobal HTTP Proxy payload, the required field to enable automatic proxy configuration is theProxy type. Apple documentation specifies that administrators must set this field to either “Manual” or “Auto.” If “Auto” is selected, the device will automatically fetch and apply the proxy settings from a PAC (Proxy Auto-Configuration) file. While fields like URL or Port may be needed depending on the type, the fundamental requirement that determines how the proxy is applied is theProxy typeitself. Without this configuration, the device cannot distinguish between a manual or automatic proxy setup.

In Apple Business Manager (ABM), the Administrator role is required to purchase apps through the Apps and Books section, as it has permissions to manage financial transactions and content acquisition. Other roles, like Content Manager, can distribute but not purchase apps. An Apple Developer account (option B) is for app development, not purchasing. A Managed Apple ID (option C) is for users, not administrators buying apps. User acceptance (option D) is irrelevant to purchasing. TheApple Business Manager User Guideconfirms the Administrator’s purchasing authority.

To install a configuration profile on an Apple device, user acceptance is required unless the device is enrolled in an MDM solution with specific automation (e.g., Automated Device Enrollment). Configuration profiles, which contain settings or policies, are typically downloaded manually (e.g., via a website or email) and must be approved by the user through the Settings app on iOS/iPadOS or System Settings on macOS. An MDM solution (option A) can push profiles, but it’s not required for manual installation. An APNs certificate (option B) is needed for MDM communication, not profile installation itself. An ADE token (option D) is for Automated Device Enrollment, not general profile installation. TheApple Platform Deployment Guidenotes that user consent is a default step for manual profile installation.

Bonjouris Apple’s implementation of zero-configuration networking. Apple documentation explains that Bonjour uses multicast DNS (mDNS) to allow devices to automatically discover services such as printers, file sharing, or AirPlay-enabled displays on a local network. It does not optimize roaming or manage wireless standards like 802.11r or 802.11v. The main purpose of Bonjour is discovery and advertisement of network services without requiring manual DNS or IP configuration. In enterprise environments, Bonjour can be extended or bridged across subnets with special controllers, but its core functionality remains service discovery in a LAN context.

ADE requires devices to be assigned to an MDM server in ABM. TheApple Business Manager User Guidestates, "For devices to automatically enroll via ADE, they must be assigned to an MDM server in Apple Business Manager. Without this assignment, the enrollment process will not initiate during setup." Options A, B, and D don’t apply as devices from Apple are auto-added, don’t need resets, and location issues don’t block enrollment without assignment.

Custom local networks and public IP settings span subnets. ThemacOS Deployment Referencestates, "To optimize bandwidth across subnets, use ‘Cache content for devices using custom local networks’ to specify multiple subnets and ‘devices using the same public IP address’ for broader reach."

Apple’sPlatform Single Sign-On (Platform SSO)integrates macOS with modern cloud identity providers such as Microsoft Entra ID or Okta. A primary benefit documented in Apple Learning is the ability forlocal account credentials to remain synchronized with IdP credentials. This means when a user changes their password at the IdP, the same update flows automatically to their macOS account, preventing mismatched credentials. This eliminates the long-standing issue of password drift seen in older directory-bound workflows. Kerberos SSO is a legacy technology, and federated Managed Apple Accounts are tied to Apple Business Manager, not directly to Platform SSO. IdP passkey integration with iCloud Keychain is a separate security enhancement, not part of Platform SSO. The essential benefit is seamless credential synchronization across local accounts and IdPs.

For new devices purchased from Apple Authorized Resellers or carriers to appear automatically inApple Business Manager (ABM)orApple School Manager (ASM), the reseller must link their sales to your organization. Apple Learning specifies that this is accomplished by providing the reseller with yourOrganization ID. This unique identifier is assigned when your organization sets up ABM/ASM and acts as the connection point for device assignment. Once the reseller has your Org ID, any new device purchases tied to your account are automatically added to ABM. Customer Numbers are only used when purchasing directly from Apple, and the D-U-N-S Number is for business verification, not device assignment. Federation Numbers are related to federated authentication and not reseller integration.

Apple Business Manager (ABM) and Apple School Manager (ASM) supportCustom Apps, which are distributed privately through the App Store. According to Apple’s learning materials, Custom Apps are developed using standard App Store guidelines but are assigned specifically to organizations. Thedeveloper must explicitly assign the appto a particular ABM or ASM account by using the organization’s ID. Once assigned, the app appears in the Apps and Books section, where licenses can be purchased or redeemed. IT admins do not submit apps through AppleCare; this is handled solely by the developer. This ensures apps are securely distributed only to intended organizations.

Thebootstrap tokenis a mechanism introduced by Apple to help MDM solutions automatically grant SecureToken to managed accounts. Apple specifies that escrow of a bootstrap token requires the device to besupervised. Without supervision, MDM cannot request or store the bootstrap token. This token becomes critical when enabling FileVault, since new accounts may need SecureToken for disk unlock. By escrowing the bootstrap token, MDM ensures accounts created later (e.g., through identity integration or Jamf Connect) can automatically receive SecureToken. This simplifies administration and prevents situations where FileVault cannot be enabled due to missing tokens.

Declarative Device Management (DDM) reports changes proactively. TheMobile Device Management Protocol Referencestates, "Declarative Device Management enables devices to report state changes to MDM without polling, improving efficiency."

The Organization ID links purchases. TheApple Business Manager User Guidestates, "Provide your Organization ID to the reseller to ensure devices are assigned to your Apple Business Manager account."

Declarative Device Management (DDM) provides a more proactive approach for software updates. When administrators set an update deadline, supervised iPhones begin to notify users in advance. Specifically, Apple states that24 hours before the deadline, users receive a mandatory notification warning them the update will install automatically. This occurs regardless of Do Not Disturb settings because the system prioritizes compliance. The goal is to ensure that security and OS updates aren’t missed due to user inaction or notification suppression. Apple emphasizes that DDM deadlines enforce automatic enforcement while still providing users clear, advanced notice of impending installation.

Setting up Shared iPad requires an MDM solution to configure the feature, assign Managed Apple IDs, and manage user sessions. The MDM applies a configuration profile specifying Shared iPad settings (e.g., temporary session mode or user-specific logins) and integrates with Apple School Manager or Apple Business Manager. Apple Configurator (option B) can supervise devices but isn’t required for Shared iPad setup. User Enrollment (option C) is for BYOD, not shared devices. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidemandates MDM for Shared iPad deployment.

When FileVault is enabled, the encryption of the disk is tied to either user credentials or recovery keys. Apple documentation explains that thePersonal Recovery Key (PRK)is unique to each device and can be escrowed to the MDM solution. If a user forgets their password, the IT admin retrieves the PRK from the MDM and provides it to the user. In macOS Recovery, the PRK can then be used to unlock the disk and reset the account password. Institutional recovery keys exist for organizations but require certificate infrastructure and are less common in MDM workflows.

Apple Business Manager allows organizations to purchase and distributebooks(such as textbooks or reference material) using the Apps and Books section. Apple Learning states that books can only be assigned tousers, not to devices. Specifically, the users must have aManaged Apple Accountin order to receive the content. Unlike apps, which can be assigned either to users or devices, books are linked to the individual account. This ensures that digital rights management (DRM) is preserved while also protecting user access. Books cannot be assigned directly to iPhones, iPads, or Macs as standalone hardware, nor can they be tied to Shared iPad device pools. Therefore, the correct assignment criteria for books in Apple Business Manager isManaged Apple Account users.

Apple Push Notification service (APNs) is a critical service that Apple devices rely on for real-time notifications. Functions requiring continuous APNs access include notifications for operating-system and app updates, MDM policy enforcement (e.g., remote commands), and incoming messages (e.g., iMessage). These depend on APNs to push data to devices over ports 5223 or 443. Options A (Bonjour, caching, sharing), B (SSO, VPN, roaming), and D (tracking, backups, suggestions) involve other mechanisms like local networking or iCloud, not continuous APNs access. TheApple Platform Deployment Guidedetails APNs’ role in these functions.

Activation Lock is a security feature tied to a user’s Apple ID or Managed Apple ID that prevents a wiped device from being reactivated without the original credentials or organizational authorization (via MDM or ABM/ASM). It’s automatically enabled when Find My is active on a device with an Apple ID. Find My (option B) enables locating and wiping but doesn’t enforce reactivation protection alone. MDM (option C) can manage Activation Lock but isn’t the feature itself. iCloud (option D) supports Activation Lock but isn’t the feature. TheApple Platform Security Guideexplains Activation Lock’s role in theft deterrence.

Find My requires an Apple ID (personal or Managed) to enable device tracking, remote locking, or wiping via iCloud. It’s a user-initiated feature activated in device settings, not dependent on organizational tools. An MDM solution (option A) can manage Find My settings but isn’t required to use it. Supervision (option C) enhances management but isn’t necessary for Find My. A VPN configuration (option D) is unrelated. TheApple Platform Security Guidespecifies an Apple ID as the prerequisite for Find My.

Apple Business Manager (ABM) uses a device’s serial number to identify devices purchased from Apple or an authorized reseller for enrollment in Automated Device Enrollment (ADE). Serial numbers are unique to each device and linked to purchase records, allowing ABM to verify eligibility. Order numbers (option A) track purchases but aren’t device-specific identifiers in ABM. UDID (option C) and UUID (option D) are unique identifiers for devices or instances, but they’re not used for purchase verification in ABM. TheApple Platform Deployment Guideconfirms serial numbers as the key identifier in ABM.

Supervising a device, typically done via Apple Configurator or ADE, enables additional restrictions and management capabilities not available on unsupervised devices. Examples include blocking app installation, enforcing single-app mode, or preventing profile removal, enhancing organizational control. Personalization (option A) is more aligned with unsupervised or User Enrollment devices. Data separation (option C) is a User Enrollment feature, not supervision. Simplified enrollment (option D) is a byproduct of ADE, not supervision’s primary benefit. TheApple Platform Deployment Guidehighlights supervision’s enhanced control features.

Apple’s Automated Device Enrollment supports aminimum OS requirementsetting in MDM. If a device attempts enrollment but does not meet this OS version, Setup Assistant automatically pauses and prompts the device to update. The update is applied immediately, and once complete, the device continues enrollment and resumes Setup Assistant from where it left off. Apple Learning emphasizes this ensures that devices are compliant from the start, reducing post-enrollment remediation. Users cannot bypass or defer the update. This workflow helps organizations maintain consistency across fleets, ensuring all devices meet baseline security and app compatibility requirements before proceeding.

Activation Lock prevents reuse. ThemacOS Security Overviewstates, "Activation Lock, manageable via MDM, prevents a lost or stolen Mac from being reactivated without the owner’s credentials." Option C is iOS-specific.

MDM manages beta enrollment.TheMobile Device Management Protocol Referencestates, "MDM can enroll devices in the Apple Beta Software Program by pushing a profile with beta update settings."

Configuration profiles allow IT administrators to manage location settings on a device, such as enabling/disabling Location Services, restricting app access to location data, or enforcing privacy settings. These profiles are deployed via MDM or manually. Find My (option B) uses location for tracking but isn’t a management tool. iCloud (option C) is unrelated to location management. MDM (option D) delivers profiles, but the profiles define the settings. The Apple Platform Deployment Guide details location control via profiles.

Content caching requires a Mac running macOS 10.13 (High Sierra) or later, enabling it to cache content like app updates and iCloud data for network efficiency. An MDM solution (option A) can manage caching settings but isn’t required to enable it. Supervision (option C) is unrelated, as caching is a macOS feature, not a supervision requirement. A VPN configuration (option D) doesn’t apply. TheApple Platform Deployment Guidespecifies the macOS version requirement for content caching.

Apple’sContent Cachingservice is powerful for bandwidth optimization, but unmanaged deployments can cause inefficiencies if every user enables caching on their Mac. Apple Learning recommends controlling this centrally. The best strategy is to use anMDM restriction to prevent content caching from being turned on for every user’s managed Mac, ensuring only designated caching servers (such as Mac mini or lab servers) perform this role. This prevents network fragmentation where multiple unmanaged caches might compete or misdirect traffic. AssetCacheManagerUtil can preload content but does not scale efficiently. Authenticated content caching is for restricting access, not optimizing traffic. Preventing user-enabled caching maintains centralized control, ensuring caching infrastructure is efficient, secure, and optimized across the organization’s subnets.

In Apple Business Manager (ABM), books are assigned to users with Managed Apple Accounts, not directly to devices. This allows users to access books across multiple devices linked to their account. TheApple Business Manager User Guidestates, "Books can be assigned to users with Managed Apple Accounts. Once assigned, users can access these books on any device where they’re signed in with their Managed Apple Account." Options A, B, and D are incorrect because assignment is user-centric, not device-specific, though Macs can access books via the user’s account.

Configuration profiles enable IT administrators to manage app installation settings on a device, such as restricting the App Store, preventing app removal, or enforcing an allow list of approved apps. These profiles are deployed via MDM or manually, ensuring control over app usage. Find My (option B) and iCloud (option C) are user-focused features unrelated to app installation management. MDM (option D) is the delivery mechanism, but the profiles define the settings. TheApple Platform Deployment Guidedetails app installation control via configuration profiles.

Unlisted apps require a link. TheApple Business Manager User Guidestates, "Unlisted apps are published to the App Store but are discoverable only via a direct link, often for private distribution."

Mobile Device Management (MDM) enables remote management of devices, allowing administrators to deploy profiles, push apps, enforce policies, and perform actions like wiping or locking devices over the internet via APNs. Personalization (option A) is user-driven and often limited by MDM. Network performance (option C) is enhanced by other features like content caching. Data separation (option D) is specific to User Enrollment, a subset of MDM capabilities. TheMDM Protocol Referenceemphasizes remote management as MDM’s core benefit.

When Activation Lock is enabled on a supervised Apple device, the organization needs a way to recover the device if a user leaves or forgets credentials. Apple Learning states that MDM can escrow and store abypass codefor Activation Lock. This code can then be used by IT administrators to unlock and reactivate the device without needing the original Apple ID. It is not stored in ABM/ASM, nor tied to the user’s Managed Apple Account or personal Apple ID. Instead, it resides in the organization’s MDM solution for controlled use. This ensures organizations can always return supervised devices to service while still maintaining theft deterrence against unauthorized users.

Enrollment SSO streamlines account-driven enrollment. TheiOS Deployment Referencestates, "Enrollment SSO simplifies authentication during account-driven enrollment by allowing users to authenticate once with their Managed Apple ID across the process." Option B is incorrect as it’s not a distinct technology here.

Apple’s MDM framework standardizes tools. TheMobile Device Management Protocol Referencestates, "Apple’s MDM framework provides a consistent set of APIs and management tools that all MDM vendors use to manage Apple devices." Option D supports communication, not tools.

A Wi-Fi profile aids Return to Service. TheApple Configurator User Guidestates, "When preparing a device for Return to Service, you can optionally include a Wi-Fi profile to ensure automatic network connection post-erase."

Supervision requires Apple Configurator (via USB connection) or Automated Device Enrollment (ADE) through Apple Business Manager (ABM) or Apple School Manager (ASM). These methods apply a supervision identity to the device, enabling advanced management features. An MDM solution (option A) manages supervised devices but isn’t the tool for applying supervision. User acceptance (option C) isn’t required, as supervision is an administrative action. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidespecifies these tools for supervision.

Managed Distribution, available through Apple Business Manager or Apple School Manager, enables app license management by allowing organizations to purchase, assign, and revoke app licenses centrally. This ensures efficient use of licenses, reassignment as needed, and compliance with licensing terms. Personalization (option A) is unrelated to distribution. Data separation (option C) is a feature of User Enrollment, not Managed Distribution. Simplified enrollment (option D) pertains to ADE, not app management. TheApple Business Manager User Guidehighlights license management as the primary benefit.

macOS Server features (e.g., Profile Manager, file sharing) are supported on Mac computers running macOS. While macOS Server as a standalone app was discontinued after macOS 10.13, its features were integrated into macOS itself starting with 10.14 (Mojave) and later. iPads (option A), iPhones (option B), and Apple Watches (option D) don’t support macOS Server functionality, as they run different operating systems. TheApple Platform Deployment Guidespecifies macOS requirements for these features.

Declarative Device Management (DDM) modernizes MDM by allowing devices to proactively report state changes and apply configurations autonomously. Apple Learning materials specify that DDM revolves arounddeclarations— structured sets of data that describe desired management states. Among the types of declarations,Activationsare critical. Activations define which configurations or policies are applied under certain conditions, such as enforcing a passcode policy or requiring OS updates. Devices then self-manage against these declarations and report compliance back to the MDM. Other terms like “Devices” or “Enrollments” describe concepts within MDM but are not types of declarations. “Security” is a policy outcome, not a declaration type. Therefore, the correct declaration type as described in Apple’s DDM model isActivations.

Account-driven User Enrollment requires a Managed Apple Account to initiate the process, enabling separation of personal and organizational data on personally owned devices. TheiOS Deployment Referencestates, "Account-driven User Enrollment requires the user to sign in with a Managed Apple ID on the device, which triggers the enrollment process and establishes a managed container for organizational data." Option B is incorrect as a personal Apple Account isn’t used for this enrollment type, C relates to manual enrollment methods, and D is not a standard requirement for this process.

TheSecure Enclaveis a coprocessor built into Apple silicon and T2-equipped devices, designed to handle sensitive security functions. Apple Learning emphasizes two primary roles: (1)secure key generation and storage for data at rest encryption(D), ensuring FileVault and other storage encryption keys remain isolated from the main processor, and (2)biometric data processing(E) for Touch ID and Face ID. The Secure Enclave isolates and protects this biometric data, never exposing it to iOS, iPadOS, or macOS directly. It does not encrypt mail or internet traffic (handled by TLS/SSL), nor does it secure MDM communications or APNs notifications. Tokens for Recovery Lock and bypass codes are tied to MDM workflows but not directly managed by Secure Enclave. Its primary function is cryptographic and biometric security.