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E1 Managing Finance in a Digital World Questions and Answers

Questions 4

Which one of the following structures primarily suits a nationwide business with three product lines; for example, soup, condiments and baby food?

Options:

A.

Functional

B.

Divisional

C.

Matrix

D.

Geographical

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Questions 5

Over the past year, JKL Company has found that its two largest competitors have taken some of their market share since opening online stores At the same time JKL has noticed that the capabilities of the new computing equipment that it has recently introduced are much greater than the ones that it had replaced.

JKL has decided to launch its own online store, to compliment its chain of high street stores, m a bid to win back the market share that it has lost Existing staff will be retrained to carry out the online operation.

Which TWO factors, associated with the contextual design of an organisation, are driving this decision?

Options:

A.

Environment

B.

Culture

C.

Size

D.

Technology

E.

Specialisation

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Questions 6

Place the following categories typically found in a 'person specification' next to each job holder's requirements.

E1 Question 6

Options:

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Questions 7

HKD is an online marketing company Its finance function is currently preparing budgets for the coming period.

At which stage of value creation is HKD's finance function currently playing a key role?

Options:

A.

Dictates

B.

Shapes

C.

Narrates

D.

Enables

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Questions 8

A company is charging a high price for a product to individuals who are prepared to pay a premium for a new, innovative product Whilst doing this they are facing high marketing costs

Which stage of the product lifecycle is this product at?

Options:

A.

Maturity

B.

Introduction

C.

Growth

D.

Shakeout

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Questions 9

T Company has recently appointed J as Chief Data Officer

One of the responsibilities of the appointment is to ensure compliance with the General Data Protection Regulations (GDPR) in force in the jurisdiction

J's first action was to carry out an internal audit of GDPR compliance

Which THREE of the following audit findings are indicators that T Company is compliant with GDPR''

Options:

A.

Customers are given the option of unsubscribing from marketing emails

B.

Customer data is deleted when no longer required.

C.

Personal data is kept on a secure server, protected by a firewall

D.

Most of the staff were fully aware of their data protection responsibilities.

E.

98% of customer records were found to be accurate and up to date.

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Questions 10

Which TWO of the following are activities associated with setting up a new IT system?

Options:

A.

Service support

B.

Database management

C.

Design and development

D.

Testing

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Questions 11

Which of the following defines key performance indicators (KPls)?

Options:

A.

KPIs are the measures which indicate whether or not the critical success factors are SMART.

B.

KPIs are the measures which indicate whether or not a critical success factor is being achieved

C.

KPIS are used to measure operational activities only

D.

KPIs are used to create critical success factors.

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Questions 12

Which of the following is NOT a feature of a knowledge management system specific to a particular organisation?

Options:

A.

The internet

B.

A local area network

C.

A wide area network

D.

The intranet

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Questions 13

Which of the following sources of data will have limited usefulness to finance professionals?

Options:

A.

Weekly sales report

B.

Primary market research data

C.

Competitors' journal articles

D.

Output reports from production.

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Questions 14

Which TWO of the following relate to corporate social responsibility (CSR) rather than corporate governance?

Options:

A.

Achievment of high levels of degradable packaging

B.

 Eliminating discrimination in company advertising

C.

Safeguarding against decision making being dominated by one person

D.

Independently determined remuneration based on clear criteria

E.

Strong accountability through a board of directors

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Questions 15

When involved in business decision making it is important to observe the concept of objectivity. Which THREE of the following are examples of an effective application of this concept?

Options:

A.

Not allowing bias to influence opinion

B.

Not being influenced by other people

C.

Not allowing conflict of interest to influence decisions

D.

Not disclosing confidential information

E.

Being honest and truthful in business relationships

F.

Maintaining technical and professional standards

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Questions 16

An organisation has grown in size over the last 6 months and it wishes to improve communication with its employees. Examples of information to share include company policies, human resource information and notices to employees.

 

Which type of system should the company adopt?

Options:

A.

Internet

B.

Intranet

C.

Extranet

D.

Video conferencing

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Questions 17

AB Company is planning to implement a new IT system. The existing system runs all of the financial ledgers and is key to the running of the whole organisation. Which of the following will NOT be a suitable method for the changover of the system?

Options:

A.

Phased changeover

B.

Direct changeover

C.

Parallel changeover

D.

Pilot changeover

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Questions 18

Information systems outsourcing involves purchasing the services required to perform business functions from outside the organisation.

Which of the following is an advantage to the organisation of outsourcing activities?

Options:

A.

Dependancy on supplier

B.

Long-term contracts

C.

Internal IT experts

D.

Cost control

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Questions 19

Company V is, and has always been, very focused on the importance of stakeholders to the business.

As a well known and very popular private fee-paying school, Company V has to take on board advice, feedback, complaints and queries from a great many different stakeholders, all of which have to be prioritised according to their impact and power over the operations of the company.

Listed below are some of the stakeholders that Company V deal with on a daily basis. Categorise each of these stakeholders according to whether they are internal, connected or external stakeholders.

E1 Question 19

Options:

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Questions 20

M works for an organisation that adopts the principle of a total reward package for high achieving employees. The organsiation recognises that there are more things to motivate staff than cash remuneration alone. M is striving for promotion and has been promised a company car and prominent car parking space at the front of the office if he achieves it. Which of Maslow's needs is being identified in the scenario above?

Options:

A.

Ego

B.

Self-fulfillment

C.

Safety

D.

Social

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Questions 21

Which of the following statements is correct in relation to a tall organisation?

Options:

A.

It has many levels of management and therefore a narrow span of control.

B.

It has many levels of management and therefore a wide span of control.

C.

It has only a few levels of management and therefore a narrow span of control.

D.

It has only a few levels of management and therefore a wide span of control.

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Questions 22

Data science is increasingly important in the production of business focused data It consists mainly of experts with backgrounds in mathematics, programming and computer science

Which of the following best describes the attributes of a data scientist?

Options:

A.

Individuals who act as an interface between the business functions and data specialists

B.

individuals with the ability to extract meaning from and interpret data from statistics and machine learning.

C.

Individuals who flag inefficiencies in the system and potentially suggest improvements and test solutions.

D.

Individuals who can affect or be affected by the organisations actions

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Questions 23

JFD is a pet supplies retailing business.

Using customer data to build the target customer profile. JFD plans to create personalised advertising and communications more specific to customers' wants and needs in its market It is hoped that this will create interaction and responses from these customers.

Which of the following is JFD using?

Options:

A.

Supply chain management

B.

Digital asset management

C.

Customer relationship management

D.

Market segmentation

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Questions 24

Which type of organisation is owned by its customers, strictly speaking is a not-for-profit organisation and is in the private sector?

Options:

A.

Sole trader

B.

Partnership

C.

Charity

D.

Mutual organisation

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Questions 25

AAA Hotel provides accommodation near a major airport. When considering capacity management the hotel needs to clarify the component measurements identified below.

Match each of the three measurements below with the correct capacity element.

E1 Question 25

Options:

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Questions 26

Company X is a manufacturing company. It is implementing a new IT system within the accounts department.

 

Which of the following is the most appropriate organisational structure for this project?

Options:

A.

Geographical

B.

Matrix

C.

Divisional

D.

Functional

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Questions 27

The growth and success of virtual teams have been a result of which THREE developments becoming available to organisations?

Options:

A.

Computer-aided design processes

B.

Accurate systems of inventory management

C.

Safe transfer of funds electronically

D.

Remote on-line meetings

E.

Electronic information sharing

F.

Efficient broadband connections

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Questions 28

One of the finance function's main stakeholders provides feedback on customer responses and reviews about the organisation's products and services. Which of the following will provide this feedback?

Options:

A.

Sales function

B.

Shareholders

C.

Production function

D.

Human Resources

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Questions 29

Which TWO of the following are the responsibility of the Chief Financial Officer (CFO) in achieving the desired organisational impact?

Options:

A.

Generation of information and providing preliminary insight

B.

Working with specialists to provide further insight to decision makers

C.

Liaising effectively with internal and external stakeholders

D.

Financial planning and analysis.

E.

Launching key initiatives that support organisation goals

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Questions 30

'A mam stakeholder of the finance function typically enquires about the prospects of the business, alongside overall performance and feedback on the leadership team'

Which of the following stakeholders is being discussed?'

Options:

A.

Production

B.

Human Resources

C.

Sales

D.

SharehoWers

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Questions 31

The Sales Manager has called his usual monthly meeting with his sales team and presented the monthly sales budget broken down into weekly targets for each member of the team. What type of planning is this?

Options:

A.

Tactical

B.

Strategic

C.

Operational

D.

Intermittent

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Questions 32

Inventory control, which maintains a low level of inventory, is important to ensure which of the following?

Options:

A.

Low holding costs

B.

Uninterupted production 

C.

Continual customer satisfaction

D.

High level of redundant stock

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Questions 33

Barry has heard that the government is planning to tighten environmental regulations. He doesn't like the sound of this, as even though some businesses won't be affected that much, he will have to end up paying a lot

more to run his business.

Which of the following options would be most effective in preventing the government from imposing such regulation?

Select ALL that apply.

Options:

A.

Try and set up meetings with high-ranking members of the government to persuade them to not impose the new regulation.

B.

Make a large donation to the party in power in the hope that they'll abandon their plans to impose new regulation.

C.

Make a large donation to the the main opposition party in the hope they'll put pressure on the governing party to not impose the new regulation.

D.

Tell a member of the governing party that he has some unscrupulous information about the party that he'll leak to the press if they go ahead with their plans to impose new regulation.

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Questions 34

A new manufacturing firm has been growing very rapidly. Both its output and hired staff have increased dramatically, and it's looking like the business will have to physically expand sometime in the near future.

The company's managing director decides to outsource the payroll of the business to an external provider.

What are his likely reasons for making this decision?

Options:

A.

He is finding it difficult to keep on top of all of the support activities he has to provide.

B.

He is finding managing the payroll complicated and time consuming.

C.

Payroll requires an expertise on tax and legislation that he does not have in house.

D.

It will allow him to focus on other priorities.

E.

There is more confidentiality when using external providers.

F.

Better management information will be supplied.

G.

It will improve the accuracy in the payroll.

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Questions 35

Which of the following scenarios is an example of independence within the role of the finance function?

Options:

A.

Financial accountant updates the directors details in the statutory accounts based on the updates provided by the Company Secretary

B.

Financial accountant includes the corporation tax provision in the statutory accounts as calculated by the treasury department

C.

Management accountant chooses to apply depreciation rates based on known replacement date of assets, rather than following accounting standards.

D.

Management accountant prepares variance reports based on comparing actual financial data with budgeted expectations.

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Questions 36

AB Company operates a capital intensive production process and cannot quickly add capacity. Which of the following best describes this production strategy?

Options:

A.

Maintaining a level capacity plan

B.

Matching production capacity to demand 

C.

Influencing demand to match production capacity

D.

Forecasting demand and matching this to production capacity

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Questions 37

It is important to assess the contribution made by the finance function. If a balanced scorecard approach is used, which of the following categories would utilise the measure of staff turnover?

Options:

A.

Customer satisfaction

B.

Enhancement of internal processes

C.

Financial

D.

Learning and growth

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Questions 38

The Finance Director has been asked to produce a cost saving plan for the organisation which is to come into effect immediately. His initial suggestion to enable quick savings is to cut the staff development and training budget by 50%. Before he publishes the plan he has asked you to review it and let him know what the effect of this may be in the short term.

 

Select ALL that apply. 

Options:

A.

Key staff may leave

B.

Staff skill levels may reduce

C.

There may be a  loss of competitive advantage

D.

Profit will increase

E.

Recruitment may be more difficult

F.

Staff motivation may reduce

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Questions 39

Which of the following is a benefit to the employer of remote working?

Options:

A.

Reduced cost of commuting

B.

Ease of balancing work/life commitments

C.

Privacy to the individual

D.

Increased employee motivation

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Questions 40

Mr W wants to replace the family car. The cost of repair is becoming prohibitive so he has agreed with his wife to buy a new vehicle.

Put the tokens below in the correct order to demonstrate the stages in the buying process, according to Lancaster and Withey.

E1 Question 40

Options:

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Questions 41

Which of the following is a reason why businesses need to prepare statutory reports?

Options:

A.

To inform the investors how profitable the business is.

B.

To help compare budget with actual performance.

C.

To decide on their foreign exchange hedging policy.

D.

To ensure they have enough inventory on hand for production.

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Questions 42

Which of the following is the component of Hadoop which is responsible for breaking down a task into chunks of work and allocating them?

Options:

A.

Distribute File System

B.

MapReduce

C.

Data Manipulation Language

D.

BigQuery

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Questions 43

SSS has adopted some outsourcing practices in order to improve efficiency of its operations. One of the managers has been made aware that the supplier is now also working for a competitor. Which TWO of the following should SSS be concerned with regarding the supplier's and ompetitor's new relationship?

Options:

A.

Risk of loss of confidential information

B.

Risk of continuity of supply 

C.

Risk of increased transaction costs

D.

Risk of losing core competence

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Questions 44

An individual works for Organisation A. They are responsible for collating financial information from all the local County primary schools in order to report budgetary requirements for the next financial year.

An individual works for Organisation B. They are responsible for collating financial information from all the local charity shops in order to report donation items and items sold.

An individual works for Organisation C. They are responsible for counting and recording raw materials stock, work in progress and finished goods stock on a monthly basis for the managers to report on rates of stock wastage and pilferage at the monthly board meeting.

For each of the organisations above, match them with the relevant sector below.

E1 Question 44

Options:

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Questions 45

Company A works closely with its customers, suppliers and other business partners. It securely shares part of its private network with this group of stakeholders

Which of the following best describes the type of network that Company A operates?

Options:

A.

An internet

B.

An intranet

C.

An extranet

D.

A database

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Questions 46

The finance function has an important role in the management of performance and the achievement of the organization’s plans and budgets.

Which of the key roles of the finance function does this best describe?

Options:

A.

Narrates

B.

Shapes

C.

Reports

D.

Enables

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Questions 47

Which of the following best describes a digital mindset?

Options:

A.

Understanding the concept of seeing beyond the individual elements of digital change

B.

Thinking shaped by the process of collecting organisation and analysing a large set of data to discover patterns.

C.

Understanding the process of harvesting data from source databases and locations

D.

Interpreting data that is analysed digitally to understand its content, formats, and structure

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Questions 48

Company O has appointed a new CEO who is well known in the industry for making radical changes within the companies that she works for. After her first 9 months in the role, she announced some changes that she wanted to make, starting with the Finance Department. She stressed an intention to focus inwards on improvements to efficiencies and that she was not afraid to make fundamental changes if this is what is required to achieve those improvements. Which of the following is described above?

Options:

A.

Business Process Re-engineering

B.

Segregation of the finance function

C.

Relocation of production

D.

Reconfiguration to market oriented.

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Questions 49

JKL is an online marketing agency and is currently developing its systems to improve efficiency in storing and retrieving data

P works in the finance function and is currently assisting the development of a technical map of rules and data structures to enable the data to be stored effectively in JKL's new databases.

At what level of the data modelling process is P working on?

Options:

A.

Conceptual

B.

Visual

C.

Logical

D.

Physical

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Questions 50

Karl runs a factory. He wants his employs to feel that their role in the company has meaning.

Which of the following would help to make his employees feel this way?

Options:

A.

Ensure that all employees have a variety of jobs to do.

B.

Ensure each task has a clear identity, with it being made clear how that task fits into the overall operation.

C.

Ensure each task is significant in some way.

D.

Ensure each employee has a degree of independence and flexibility.

E.

Ensure employees can see the results of their work.

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Questions 51

Which of the following statements regarding Just-In-Time (JIT) are true?

1:The main aim of JIT it to ensure a business has a sufficient amount of leftover stock, just in case it's needed further down the line.

2:Although the benefits of JIT are many, its use can end up harming supplier relations.

3:JIT generally results in lower costs for the business using it.

Options:

A.

3

B.

1

C.

2

D.

1 + 2

E.

2 + 3

F.

1 + 3

G.

1 + 2 + 3

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Questions 52

More and more organisations are developing their supply chain networks by building closer links with suppliers. Which THREE of the following are considered to be features of this trend?

Options:

A.

Early supplier involvement

B.

In-house resolution of design problems

C.

Computer systems linked to customers

D.

Price and inventory co-ordination

E.

Supplier representative on site

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Questions 53

Strategic leadership by the finance function involves so-called level 1 activities.

These activities involve which of the following?

Options:

A.

Achieving the desired organisational impact

B.

Generating information for insight.

C.

Providing further insights to better inform decision makers

D.

Communicating insights to influence users

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Questions 54

Which of the following are associated with the mission of an organisation?

 

Select  ALL that apply.

Options:

A.

Purpose of the organisation

B.

Strategy of the organisation

C.

Culture of the organisation

D.

Product marketing strategy of the organisation

E.

Service level of the organisation

F.

Staff perception of the organisation

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Questions 55

Accountants and finance professionals in the future will see the basic routine transactional work reduce with a shift to higher level skills

Which of the following best describes business acumen?

Options:

A.

An ability to add value through analysing data and provide insight that will help the business.

B.

An ability to effectively communicate, showing empathy and understanding of individuals in the business

C.

An ability to understand and respond to a wide range of aspects relevant to a business situation

D.

An ability to understand and be sceptical about the information provided to the business

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Questions 56

Which of the following is a disadvantage of virtual operations?

Options:

A.

Flexibility and speed of operations

B.

Reduced investment in assets

C.

The suppliers/resources may also be available to rival operations

D.

Possible linkages in the value chain

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Questions 57

N is working on a project management team for the first time and is aware that there are distinct stages that follow on consecutively in the project management process However, N is unsure of the exact order of these stages

Which of the following indicate the project management stages in the correct order?

Options:

A.

Initiation. planning, controlling, executing, review and close

B.

Planning initiation, executing, controlling, review and close

C.

Initiation, planning, executing, controlling, review and close.

D.

Planning, initiation, controlling, executing, review and close

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Questions 58

Cyber and physical systems becoming increasingly autonomous is part of which characteristic of the 4th industrial revolution?

Options:

A.

Employment

B.

Artificial intelligence

C.

Machine-led manufacturing

D.

Fusion

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Questions 59

Which of the following effects on tax is a benefit of the implementation of Corporate Social Responsibility (CSR) strategies?

Options:

A.

Reduction in environmental taxes

B.

Reduction in value added tax

C.

Reduction in income tax

D.

Reduction in corporation tax

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Questions 60

XY Company manufactures in a highly competitive environment and achieves competitive advantage by regularly monitoring all the activities in its value chain. Which of the following would be affected by problems in the outbound logistics function?

Options:

A.

Distributing finished goods

B.

Storing raw material

C.

Increasing customer awareness

D.

Dealing with customer enquiries

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Questions 61

Which of the following is NOT a form of viral marketing?

Options:

A.

Email

B.

Text message

C.

Television advertisement

D.

Video clips (including those taken on mobile phones)

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Questions 62

R works in the finance function of TX Company, a large multinational vehicle manufacturer.

Most of R's work involves shaping how the company creates and preserves value by using effective controls.

Which of the following activities is R most likely to be involved with?

Options:

A.

Variance analysis

B.

Budgeting

C.

Sales forecasting

D.

Reviewing customer satisfaction

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Questions 63

One of the roles of the finance function is to help deploy solutions. Which activity of the "information to impact" framework is this a part of?

Options:

A.

Analyse

B.

Advise

C.

Apply

D.

Achieve

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Questions 64

Which of the following best defines Business Process Re-engineering (BPR)?

Options:

A.

BPR involves fundamental changes in the way the organisation operates.

B.

BPR is the continuous examination and improvement of processes.

C.

BPR is based on the idea that 80% of an outcome is dependant on only 20% of the inputs.

D.

The main aim of BPR is to save costs.

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Questions 65

Which of the following is the main reason for the growing demand for Big Data by organisations?

Options:

A.

Gaining a competitive advantage

B.

Allowing remote working

C.

Improving supplier relationships

D.

Improving privacy and security

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Questions 66

Company E is renewing the IS within the organisation. This new system will enable all employees to access customer information, orders and credit control status to overcome the lack of integration between departments suffered with the previous system. Managers envisage some resistance to the change and want to try to make the transition as smooth as possible. To achieve this, all employees have been invited to share their ideas of what features the new system should include and how they would like the final interface to work. Which of Kotter, Schlesinger and Sache's methods of dealing with resistance is described above?

Options:

A.

Facilitation

B.

Participation

C.

Negotiation

D.

Education

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Questions 67

Which of the following are benefits of appraisals? Select ALL that apply.

Options:

A.

Identifies where the employee needs improvement and how to go about it.

B.

Ties in with career planning.

C.

Sets targets to help improve employee motivation.

D.

Rewards performance above and beyond the expected.

E.

Allows manager/employee to exchange feedback.

F.

Can reduce the chance of confrontation occurring.

G.

The process is usually devoid of bias.

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Questions 68

A service level agreement will NOT normally include which of the following? 

Options:

A.

Details of the mode of operation of the supplier

B.

The procedure for dealing with complaints

C.

The number of targets to be used

D.

The consequences of failing to meet targets

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Questions 69

Which of the following is an example of a formal relationship in which two organisations legally contract to co-operate in defined ways to achieve specific commercial objectives?

Options:

A.

Outsourcing

B.

Strategic Alliance

C.

Shared Service Centre

D.

Merger

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Questions 70

DTR is a publishing company specialising in the production of technical journals and product specifications

Because of the volumes of information required to run the business effectively, the finance function of the company is considering migrating to cloud based technologies.

Which of the following is most likely to be a benefit of such a move for the company?

Options:

A.

Periodic system updates

B.

Established work patterns

C.

Improved version control

D.

Access to stand alone systems

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Questions 71

JKL is a rapidly growing supermarket chain and is considering merging with a smaller competitor to continue its expansion plans

T works within the finance department and is assisting in the decision making process by preparing summary reports concerning the merger.

What level of decision making is T supporting?

Options:

A.

Tactical

B.

Transactional

C.

Operational

D.

Strategic

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Questions 72

In a new initiative, Company O has been putting a lot of emphasis on internal awareness of Corporate Social Responsibility and creating value for it's stakeholders. A huge part of this has been about focusing on recycling and making departments accountable.

In order to assist with the achievement of goals in this area, a process has been designed to give some structure to measuring value for each department. Each of the process elements are listed below. Place the steps against each of these to indicate the correct sequence.

E1 Question 72

Options:

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Questions 73

B is a small company that offers translation services into another language. There are very few employees and a network of translators is kept on a database Customers ask for work to be carried out through a website and B finds a suitable translator, taking a fee from the overall charge. The website is maintained by a third party

What type of organisation is this?

Options:

A.

Virtual

B.

Matrix

C.

Outsourced

D.

Modular

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Questions 74

Which of the following can facilitate innovation within an organisation?

 

Select ALL that apply.

Options:

A.

The communications system

B.

The leadership style

C.

A blame culture

D.

A formal structure

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Questions 75

When considering companies which focus on more than just commercial issues, which TWO of the following would be associated as a key element of a corporate social responsibility (CSR) strategy?

Options:

A.

Ethical

B.

Community

C.

Share price

D.

Sales volume

E.

Profitability

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Questions 76

XBY has recently started making use of big data analytics to assist in producing market predictions It is using software to process large data sets by utilising multiple servers simultaneously.

Which of the following best describes the term for this software?

Options:

A.

External

B.

Visualisation

C.

Hadoop

D.

Remote

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Questions 77

The following statements are from which section of the UK Combined Code?

1:The board should disclose a balanced and understandable assessment of the company's position and prospects in the financial reports.

2:The board should maintain an appropriate relationship with the company's external auditor.

Options:

A.

Accountability

B.

Leadership

C.

Effectiveness

D.

Remuneration

E.

Shareholder relations

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Questions 78

Which of the following best outlines the shift to higher level' skills anticipated to be fundamental to future accountants'?

Options:

A.

The ability to collect and process data

B.

The ability to balance ledger accounts

C.

The ability to produce an extended trial balance

D.

The ability to evaluate data sources.

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Questions 79

AB Company has recently produced a very successful brand of washing powder which has achieved high market growth and a high market share. According to the Boston Consulting Group (BCG) matrix what is the product's next stage of development?

Options:

A.

Cash cow

B.

Star

C.

Question mark

D.

Dog

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Questions 80

Which of the following is an example of sustainability impacting operations management?

Options:

A.

A company only buys printer paper that has been recycled

B.

A company has a whistle-blowing policy

C.

A company keeps profits within the business for future investment

D.

A company sells goods to developing nations

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Questions 81

A is developing a new mission statement. Which TWO of the following should NOT be included?

Options:

A.

The main business A is concerned with.

B.

The main purpose of A.

C.

A brief summary of A's values and beliefs.

D.

What will be achieved in 20 years' time.

E.

Detailed values such as respect, integrity, diversity, teamwork and innovation.

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Questions 82

Lancaster and Withey (2003) identifies five steps in consumer decision making. Which THREE are valid?

Options:

A.

The purchase decision

B.

Evaluation of the sellers website

C.

Need/problem recognition

D.

Post purchase evaluation

E.

The sale decision

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Questions 83

There are several inter-related activities thought critical in implementing internal marketing.  Which THREE are valid?

Options:

A.

Internal customer segmentation

B.

Competitor analysis

C.

Internal communications

D.

Advertising

E.

Social media

F.

Regular customer surveys

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Questions 84

During the past six months NVT has been undergoing a study, as part of a rationalisation programme to review the profitability of each of its retail stores.

As a result, 30 stores have been identified for closure T with a further 50 stores selected to receive an investment of funds in order to remain profitable going forward. Throughout this process NVTs finance function has worked alongside others in the organisation providing advice and guidance.

Which TWO of the following areas has the finance function most likely been involved with as part of the review?

Options:

A.

Project Appraisal

B.

Management accounting

C.

Taxation

D.

Project Management

E.

Financial planning and analysis

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Questions 85

Which of the following are advantages of outsourcing finance? Select ALL that apply.

Options:

A.

Can help to keep costs down and improve quality.

B.

There is a known fee if agreed in advance.

C.

Allows the organisation's management to focus on its core operations and core issues.

D.

Increased control.

E.

Level of independence is increased.

F.

The external organisation/individual has an increased understanding of the outsourcing business.

G.

Increased confidentiality.

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Questions 86

Which of the following would work as Support Staff in Mintzberg's organisational structure?

Options:

A.

Press relations staff

B.

HR managers

C.

Accountants

D.

Line supervisors

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Questions 87

Level one of the contemporary shape of the finance function involves strategic leadership of the finance team. The head of the finance function is.

Options:

A.

The Finance Treasurer

B.

The Chief Executive Officer

C.

The Financial Accountant

D.

The Chief Financial Officer

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Questions 88

The board of company B, a small company, is meeting to discuss the financial year end accounts following the first year of a consolidation of operations.

Of the results provided, select whether each set of information should be reported externally or internally.

E1 Question 88

Options:

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Questions 89

Which THREE of the following are characteristics of undifferentiated marketing?

Options:

A.

Having little concern for segmentation

B.

Specialising in one or two identified markets

C.

Delivering a single product to the entire market

D.

Producing several products each aimed at different segments

E.

Aiming to attract as many customers as possible to buy the product

F.

Selecting the most lucrative markets

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Questions 90

The structure of an organisation is likely to change as the organisation develops and grows. Which type of structure is associated with an organisation which is in its early days?

Options:

A.

Entrepreneurial

B.

Functional

C.

Divisional

D.

Matrix

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Questions 91

Which of the following describes a disadvantage of succession planning?

Options:

A.

Planning requires resources to manage it.

B.

It can be cheaper than advertising.

C.

It motivates employees as rewards are visible.

D.

It develops career structures.

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Questions 92

Arrange the stages of the product life-cycle in the correct order.

E1 Question 92

Options:

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Questions 93

XY Company is a manufacturing company making a variety of products for sale in different markets. Which of the following is the most likely organisational structure that such a company will adopt?

Options:

A.

Divisional structure

B.

Entrepreneurial structure

C.

Functional structure

D.

Matrix structure

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Questions 94

L is employed within a startup organisation that has limited funds. The organisation is a firm of lawyers specialising in all legal fields, such as family law, property law, commercial law and litigation. Due to the relative infancy of the organisation, and restrictions on funds, they have to be prudent with their choice of information systems. They have all the IT they need for staff but the agreed best way to build the business has been to focus on building their client and prospective client base. Which of the following should the organisation invest in to help achieve this aim?

Options:

A.

Intranet

B.

Enterprise Resource Planning software

C.

Customer Relationship Management software

D.

Purchase cloud backup capabilities

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Questions 95

Company P has revised its corporate and marketing objectives following a recent expansion in the primary market within which it operates. The next step is to devise an appropriate marketing strategy. Company P has conducted primary and secondary market research and this information is in the process of being analysed to establish the needs of the subjects. At which stage of the marketing strategy process is Company P?

Options:

A.

Segmentation

B.

Marketing mix

C.

Targeting

D.

Positioning

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Questions 96

A company sells double glazed windows. It has traditionally adopted a sales orientation and used aggressive direct selling techniques. As part of a new initiative, it is exploring its options to update its business philosophy.

 

Which of the following would be the most effective orientation for this business?

Options:

A.

Production orientation

B.

Product orientation

C.

Marketing orientation

D.

Selling orientation

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Questions 97

Which of the following is a potential advantage of outsourcing?

Options:

A.

Finality of decision

B.

Reduced capital expenditure

C.

Reduced transaction costs

D.

Reduced core competencies

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Questions 98

Assessment centres can use a range of techniques to assess an applicant's competencies against pre-set criteria. Which document would set out the competencies required for them to compare against?

Options:

A.

Person Specification

B.

Job description

C.

Application forms

D.

Appraisal documentation

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Questions 99

A main stakeholder of the finance function would typically provide feedback on the clarity and value of information used: in order to make better strategic decisions.

Which of the following would give this feedback?

Options:

A.

Human Resources

B.

Production

C.

Shareholders

D.

Directors

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Questions 100

A company offers life coaching and self-improvement training. As part of its promotion strategy, the company sends out free, heavily branded, daily motivational emails to all of its subscribers. It actively encourages its subscribers to forward its emails on to other contacts, provided the emails are not changed in any way. Which of the following marketing strategies is described above?

Options:

A.

Experiential marketing

B.

Guerilla marketing

C.

Viral marketing

D.

E-marketing

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Exam Code: E1
Exam Name: Managing Finance in a Digital World
Last Update: May 2, 2024
Questions: 336

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