A company wishes to transform to using cloud services. They have a good understanding of Service Oriented Architecture (SOA), but have not established the needed education, teamwork, and discipline to take them through the full ITaaS implementation.
As their cloud architect consultant, you need to take them to the next level in the service orientation maturity model. What is the next level?
A company has an IT organization that is separated into teams that support different underlying technologies. Each team has its own budget and manages its own tools. They have a clear understanding of current performance, capacity, and events. Team response to assigned help desk tickets is satisfactory.
The company intends to deploy a private cloud and provide services to internal customers. What service operation management challenge may this company face?
A financial organization recently deployed a private cloud. They also are planning to use public cloud services to meet their business application demands. They need to implement a measured services and chargeback methodology.
Based on best practices, which solution provides accurate and transparent reporting to the consumer?
A European company has been providing web services within their private cloud. They now wish to make these web services available globally by using a public cloud provider. You are hired as a cloud architect to help them with this transition. In your analysis, you find that a different hypervisor is being used by the public cloud provider.
As the enterprise elastically provisions resources, what is a possible solution if the hypervisors are different?
A line of business (LOB) has been using a public cloud and is seeking services from the internal IT department. The LOB has requested an SLA for each service. Why would the LOB make this request?
An appliances manufacturing company that has been in business for many decades is concerned about the slowing growth in their business. They feel that this is mainly due to not being able to retain customers.
Which industry force and related technology need might be impacting this?
You are designing a cloud services architecture for a company. You have determined that running some of the customer facing applications the company uses in a public cloud would save a significant amount of money but the security department wants to retain control of customer data at rest. The application infrastructure consists of two database servers and eight web servers.
How can you architect the application to minimize the risk involved with data exposure?
In addition to the service template, what other information do you need to create a standardized service offering?
A company has asked for your assistance in mapping the act of service termination into their service design process. They have created a list of the key components in the termination process. What factor is outside of this process?
What is an example of an overall governance principle for deploying cloud services?
The principles of Autonomy, Abstraction, Discoverability, Composability, and Reusability are all principles of what?
A company has an on-demand self-service portal. What is the most likely sequence of events in the service catalog when an IaaS service is provisioned?
A company wants to deploy services in a new cloud infrastructure. A developer is helping the company design these services and realizes that the company is having trouble because of manual, legacy processes.
How can the organization address the legacy processes?
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TESTED 23 Apr 2024
