N10-009 CompTIA Network+ Certification Exam Questions and Answers

A Power Distribution Unit (PDU) provides multiple power outlets in a data center or IDF (Intermediate Distribution Frame), while offering features like surge protection, load balancing, and sometimes remote monitoring, making it a cost-effective and reliable solution. The document confirms:

“PDUs (Power Distribution Units) are a cost-effective way to expand outlet capacity in a structured cabling environment like an IDF. They ensure safe power delivery to networking equipment and often include monitoring features.”

The correct answer is D: Increase the scope to 10.8.100.50 – 10.8.100.175. According to the CompTIA Network+ N10-009 objectives, proper DHCP scope configuration is essential to ensure all hosts can obtain valid IP addresses and communicate beyond their local segment.

In this scenario, the DHCP scope is configured for 10.8.100.50 through 10.8.100.150, while a reservation range exists from 10.8.100.151 through 10.8.100.175. The network scan shows that IP addresses up to 10.8.100.175 are already in use. This indicates that some devices are either statically assigned addresses outside the active scope or are failing to receive valid DHCP leases, causing the new laptops to communicate only with each other—often a sign of APIPA or improper addressing.

To ensure full connectivity, the DHCP scope must be expanded to include the entire range of addresses that are actively in use, including the reserved addresses. Option D correctly extends the scope to 10.8.100.175 without overlapping lower addresses that may be statically assigned or intentionally excluded.

The Network+ objectives emphasize avoiding address conflicts and ensuring DHCP scopes align with real-world network usage. Expanding the scope to include all valid addresses ensures that all laptops can obtain proper IP configuration, default gateway information, and full network connectivity.

In disaster recovery, the first step after an incident is to conduct a thorough damage assessment to understand the extent of the damage and determine the next appropriate steps. This allows for informed decision-making during the recovery process. The document says:

“The first step after a disaster is to conduct a damage assessment. This involves evaluating the extent of damage to equipment, infrastructure, and data, forming the foundation for recovery efforts and prioritizing response actions.”

nmap (Network Mapper) is the best tool in this scenario. It can scan the 192.168.1.0/24 subnet to discover live hosts, open ports (like Telnet on port 23), and device types. It’s ideal for mapping and auditing the network.

A. dig is a DNS lookup tool; not useful for identifying hosts on a subnet.

C. tracert shows the path packets take to a destination, not for host discovery.

D. telnet is the protocol being used, not a tool for scanning or identifying devices.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 5.1 – Given a scenario, use the appropriate network troubleshooting tools.

A Content Delivery Network (CDN) caches website content across multiple geographically distributed servers to reduce latency and improve load times for users worldwide.

Breakdown of Options:

A. VPN – Encrypts network connections, does not distribute website content.

B. CDN – ✅ Correct answer. A network of caching servers that delivers web content faster.

C. SAN – Storage Area Network, not related to web content distribution.

D. SDN – Software-defined networking, which controls network flows but does not stage website content.

Band steering is a feature in wireless networks that encourages dual-band capable devices to connect to the 5GHz band instead of the 2.4GHz band.

Why Band Steering?

The 5GHz band supports higher speeds and less interference compared to 2.4GHz.

If a device supports both bands, the access point (AP) can "steer" it to connect to 5GHz instead of 2.4GHz.

This helps ensure users always connect to the fastest available network.

Incorrect Options:

B. Disabling the 5GHz SSID: Would force devices onto 2.4GHz, which is slower and more congested.

C. Adding a Captive Portal: Used for guest authentication, not for speed optimization.

D. Configuring MAC Filtering: Used for security, not for optimizing network speed.

Band Steering: This technology enables wireless devices to connect to the most optimal frequency band (2.4 GHz or 5 GHz) by encouraging capable devices to switch to the less congested 5 GHz band. This improves overall network performance and prevents overcrowding on the 2.4 GHz band.

Wireless LAN controller (B): This manages multiple access points in a network but does not handle frequency optimization.

Directional antenna (C): This focuses the signal in a specific direction but does not affect frequency selection.

Autonomous access point (D): This operates independently but lacks advanced features like band steering.

A split-tunnel VPN allows certain traffic (e.g., cloud-based services) to bypass the VPN and go directly to the Internet. This reduces the amount of traffic that needs to traverse the company's VPN and Internet connection, conserving bandwidth and reducing costs. It also means that not all traffic is subject to the same level of inspection or filtering, which can improve performance for cloud-based services.References: CompTIA Network+ study materials.

The correct metric is RTO (Recovery Time Objective). RTO defines the maximum acceptable time to restore services after a disruption, ensuring business continuity. For example, if the RTO is 4 hours, systems must be back online within that timeframe after an outage.

B. MTBF (Mean Time Between Failures) measures reliability by calculating the average time between hardware failures.

C. RPO (Recovery Point Objective) defines how much data loss (in terms of time, such as last backup point) is acceptable.

D. MTTR (Mean Time to Repair) measures the average time taken to fix a failure but is not a predefined business requirement like RTO.

Organizations define RTOs during disaster recovery planning to align IT recovery capabilities with business needs.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Business continuity metrics (RTO, RPO, MTBF, MTTR).

The correct answer is hub-and-spoke. In this design, the head office serves as the hub, and all satellite or branch offices (the spokes) connect directly to the hub using leased lines or VPNs. Communication between spokes typically passes through the hub, which centralizes connectivity and simplifies management.

A. Mesh involves every site connecting to every other site, which is more redundant but costly.

B. Point-to-point describes a single dedicated link between two sites, not a multi-site topology.

D. Star is often used in LAN switching, with all devices connecting to a central switch, but it’s not the WAN architecture typically used here.

Hub-and-spoke is a cost-effective WAN design, as fewer circuits are needed compared to full mesh. However, its main disadvantage is reliance on the hub site: if the hub goes down, inter-spoke communication fails.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — WAN topologies (hub-and-spoke, mesh, point-to-point).

BGP (Border Gateway Protocol) is used for routing data between different ISPs, making it essential for the functioning of the internet. Its primary use is for exchanging routing information between autonomous systems, especially different ISPs. Preventing loops within a LAN ishandled by protocols like Spanning Tree Protocol (STP), while improving reconvergence times and sharing routes with a Layer 3 switch are functions of other protocols or internal mechanisms.

Disabling unused ports prevents unauthorized access and reduces the attack surface by ensuring that no inactive or unmonitored entry points are available for exploitation. Changing default passwords is critical for security because default credentials are widely known and can easily be exploited by attackers. These techniques are fundamental steps in hardening devices against unauthorized access and ensuring network security. References: CompTIA Network+ Exam Objectives and official study guides.

Content filtering can be used to block or restrict access to websites and services that facilitate torrenting and other prohibited activities. By implementing content filtering, the company can comply with the ISP's cease-and-desist order and prevent users from accessing torrent sites and engaging in prohibited activities.References: CompTIA Network+ study materials.

The correct answer is Full-tunnel because the policy requires all network traffic from remote corporate laptops to pass through the company’s VPN. In a full-tunnel VPN configuration, once the VPN connection is established, all traffic—including internet-bound traffic—is routed through the corporate network before reaching its destination. This ensures centralized monitoring, content filtering, logging, and enforcement of security controls such as IDS/IPS and firewalls.

According to CompTIA Network+ (N10-009) security objectives, full-tunnel VPNs enhance security by preventing users from directly accessing the internet from their local connection, thereby reducing exposure to local network threats (e.g., public Wi-Fi attacks).

A split-tunnel VPN (Option D) allows users to access the internet directly while only sending corporate-bound traffic through the VPN, which does not meet the “all traffic” requirement. A site-to-site tunnel (Option C) connects entire networks rather than individual remote users. A clientless VPN (Option A) typically provides web-based access without a full network tunnel and does not necessarily route all traffic.

Therefore, full-tunnel best matches the policy requirement.

If the administrator is concerned a new discovery tool could disrupt operations, the safest option is to configure scheduled scans. Network+ (N10-009) operations guidance emphasizes minimizing impact by running potentially noisy tasks (discovery, vulnerability checks, inventory scans) during defined maintenance windows or off-peak hours. A scheduled scan allows controlled timing, predictable load, and easier coordination with change management, monitoring, and support teams. This reduces the risk of saturating links, overwhelming devices with queries, or triggering alerts during business-critical periods.

Ad hoc scanning is on-demand and may occur at any time, which increases the chance of disruption if run during peak usage. Authenticated versus unauthenticated describes whether the scanner uses credentials to log into systems for deeper visibility; that choice affects depth and accuracy, but it doesn’t directly address when scanning occurs to reduce business impact. An authenticated scan can still be disruptive if run at the wrong time, and an unauthenticated scan can still generate significant traffic. Since the key concern is operational disruption, controlling scan timing via scheduled scans is the best mitigation.

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SNMPv3 is the version of the Simple Network Management Protocol that introduces security enhancements, including message integrity, authentication, and encryption. Unlike previous versions (v1 and v2c), SNMPv3 supports encrypted communication, ensuring that data is not transmitted in plaintext. This provides confidentiality and protects against eavesdropping and unauthorized access.References: CompTIA Network+ study materials.

A golden configuration is a baseline configuration file that contains approved, standardized settings for network devices. The purpose is to ensure configuration consistency across the environment. This prevents misconfigurations, supports compliance with organizational or regulatory standards, and accelerates recovery if a device needs reconfiguration.

B. Reducing file size is not the goal of golden configs.

C. Golden configs can include security settings, but they are not inherently encrypted — they are simply a baseline template.

D. While configs can be backed up, golden configs are more about standardization, not device-specific backups.

By maintaining a golden configuration, administrators can quickly detect unauthorized changes (by comparing running configs against the golden file) and enforce consistency across devices. This improves network stability, reduces troubleshooting complexity, and enhances security posture.

References (CompTIA Network+ N10-009):

Domain: Network Operations — Configuration management, golden images/configurations.

Quality of Service (QoS)is the best cost-effective solution. It prioritizes traffic based on application criticality. If the bandwidth is limited and only a few users are affected, prioritizing that application traffic can improve performance without needing costly bandwidth upgrades or direct connections.

When multiple redundant links exist between switches, Spanning Tree Protocol (STP) is required to prevent switching loops. STP blocks redundant paths but can allow aggregation if configured with protocols like LACP.

B. SVIs provide Layer 3 interfaces, not loop prevention.

C. Native VLAN defines the untagged VLAN but does not manage loops.

D. FHRP (VRRP, HSRP, GLBP) provides gateway redundancy, not switch uplink management.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — STP, redundancy, loop prevention.

Understanding Subnetting:

Original Network: 192.168.1.0/24 has a subnet mask of 255.255.255.0, which allows for 256 IP addresses (including network and broadcast addresses).

Objective: Divide this network into two equal subnets.

Calculating Subnet Mask:

New Subnet Mask: To divide 192.168.1.0/24 into two equal halves, we need to borrow one bit from the host portion of the address, changing the subnet mask to 255.255.255.128 (/25).

Subnet Breakdown:

First Subnet: 192.168.1.0/25 (192.168.1.0 - 192.168.1.127)

Second Subnet: 192.168.1.128/25 (192.168.1.128 - 192.168.1.255)

Verification:

Each subnet now has 128 IP addresses (126 usable IP addresses, excluding the network and broadcast addresses).

Comparison with Other Options:

255.255.0.0 (/16): Provides a much larger network, not dividing the original /24 network.

255.255.254.0 (/23): Also creates a larger subnet, encompassing more than the original /24 network.

255.255.255.0 (/24): Maintains the original subnet size, not dividing it.

API gateways offer programmable control and real-time communication, commonly over HTTPS, which allows administrators to update and manage devices like access points remotely and efficiently.

From Andrew Ramdayal’s guide:

“APIs enable automation and real-time interaction with network devices via secure interfaces, often using HTTPS for encrypted communication and control.”

802.11ax, also known as Wi-Fi 6, is designed for high-density environments and improves device saturation and coverage compared to previous standards.

802.11ac: While it offers high throughput, it is not optimized for high-density environments as effectively as 802.11ax.

802.11ax (Wi-Fi 6): Introduces features like OFDMA, MU-MIMO, and BSS Coloring, which enhance performance in crowded environments, reduce latency, and increase the number of devices that can be connected simultaneously.

802.11g and 802.11n: Older standards that do not offer the same level of efficiency or support for high device density as 802.11ax.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Covers the 802.11 standards and their capabilities.

Cisco Networking Academy: Provides training on Wi-Fi technologies and best practices for high-density deployments.

Network+ Certification All-in-One Exam Guide: Discusses the various 802.11 standards and their applications in different environments.

If a switch has port security enabled (such as sticky MAC or a configured allowed MAC), the port will only allow the original NIC’s MAC address. When a new NIC with a different MAC address is installed, the port rejects traffic, preventing network connectivity.

B. BPDU guard protects against rogue switches, not end hosts.

C. Link aggregation applies when bundling multiple uplinks, not a single PC connection.

D. PoE budget applies to powered devices like APs, not PCs.

References (CompTIA Network+ N10-009):

Domain: Network Troubleshooting — Port security, MAC address filtering, switch security features.

To confirm a theory in the troubleshooting process, the technician should duplicate (replicate) the problem under controlled conditions. In the Network+ (N10-009) methodology, confirming a theory means validating that the suspected cause actually produces the observed symptoms. Replicating the issue helps ensure the technician is not chasing a coincidence, and it allows changes to be tested safely (for example, reproducing the issue with a specific user account, endpoint, cable, port, SSID, or configuration). If the problem can be duplicated, the technician can then try targeted actions to see whether the symptoms change in predictable ways—strengthening or disproving the hypothesis.

The other choices occur earlier as part of forming the theory. Identify the symptoms is an initial step to define the problem clearly. Gather information is part of the discovery phase—collect logs, error messages, topology details, and user observations. Determine any changes is also an early step used to correlate recent modifications (patches, new devices, config changes) with the onset of the issue. Those steps help create a theory; duplication helps confirm it before implementing a full fix.

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These four terms—avoidance, acceptance, mitigation, and transfer—are strategies used in risk management.

From Andrew Ramdayal’s guide:

“Risk in security refers to the potential for loss, damage, or destruction of assets or data due to a threat exploiting a vulnerability. Risk management strategies include avoidance, acceptance, mitigation, and transfer.”

SSH (Secure Shell) is a protocol used to securely connect to a remote server/system over a network. It operates on port 22 and provides encrypted communication, unlike Telnet which operates on port 23 and is not secure. TLS is used for securing HTTP connections (HTTPS) and operates on ports like 443, while RDP (Remote Desktop Protocol) is used for remote desktop connections and operates on port 3389.

Understanding ACLs:

Access Control Lists (ACLs): A set of rules used to control network traffic and restrict access to network resources by filtering packets based on IP addresses, protocols, or ports.

Implementing Security Zones:

Defining Zones: ACLs can be used to create security zones by applying specific rules to different departments, ensuring that only authorized traffic is allowed between these zones.

Control Traffic: ACLs control inbound and outbound traffic at network boundaries, enforcing security policies and preventing unauthorized access.

Comparison with Other Options:

Port Security: Limits the number of devices that can connect to a switch port, preventing MAC address flooding attacks, but not used for defining security zones.

Content Filtering: Blocks or allows access to specific content based on predefined policies, typically used for web filtering rather than network segmentation.

NAC (Network Access Control): Controls access to the network based on the security posture of devices but does not define security zones.

Implementation Steps:

Define ACL rules based on the requirements of each department.

Apply these rules to the appropriate network interfaces or firewall policies to segment the network into security zones.

To increase overall security after a recent breach, implementing least privilege network access and central policy management are effective strategies.

Least Privilege Network Access: This principle ensures that users and devices are granted only the access necessary to perform their functions, minimizing the potential for unauthorized access or breaches. By limiting permissions, the risk of an attacker gaining access to critical parts of the network is reduced.

Central Policy Management: Centralized management of security policies allows for consistent and streamlined implementation of security measures across the entire network. This helps in quickly responding to security incidents, ensuring compliance with security protocols, and reducing the chances of misconfigurations.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses network security principles, including least privilege and policy management.

Cisco Networking Academy: Provides training on implementing security policies and access controls.

Network+ Certification All-in-One Exam Guide: Covers strategies for enhancing network security and managing policies effectively.

Link aggregation (also known as port trunking or EtherChannel) combines multiple network connections in parallel to increase throughput and provide redundancy. When two switches are connected with multiple links without any additional configuration, a Layer 2 loop may occur. Link aggregation prevents these loops by treating the multiple connections as a single logical link, using a protocol such as LACP (Link Aggregation Control Protocol).

From Andrew Ramdayal’s guide:

“Link aggregation allows you to combine multiple network connections to increase the bandwidth and provide redundancy. It helps prevent Layer 2 loops when connecting switches with multiple links by making them operate as a single logical interface.”

Link aggregation(also known as port channeling or EtherChannel) allows multiple physical connections to act as one logical connection. This avoids loops that would typically be prevented by STP and provides redundancy and increased bandwidth. It's ideal when STP is not available or desirable.

VLAN hopping is an attack where an attacker crafts packets with multiple VLAN tags, allowing them to traverse VLAN boundaries improperly. This can result in gaining unauthorized access to network segments that are supposed to be isolated. The other options do not involve the use of multiple network tags. MAC flooding aims to overwhelm a switch’s MAC address table, DNS spoofing involves forging DNS responses, and ARP poisoning involves sending fake ARP messages.

An incorrect pinout on the patch cable could prevent network connectivity due to mismatched wiring. Even if the cables are the correct length and type, a pinout issue can cause continuity problems and prevent data transmission. Proper crimping with the correct pinout is essential for network cables to function. (Reference: CompTIA Network+ Study Guide, Chapter on Network Media and Topologies)

Border Gateway Protocol (BGP) is the primary protocol used to route traffic on the public internet. It allows ISPs and large networks to exchange routing information, making it an Exterior Gateway Protocol (EGP).

Breakdown of Options:

A. BGP – Correct answer. Used for internet routing and exchanges routing information between ISPs.

B. OSPF – An Interior Gateway Protocol (IGP) used for routing within an autonomous system (not the public internet).

C. EIGRP – Cisco’s proprietary IGP, used within private networks, not the public internet.

D. RIP – An older distance-vector protocol, not scalable for the internet.

The correct answer is Power redundancy because the devices in the rack are equipped with dual power supplies, which are specifically designed to support redundant power sources. According to CompTIA Network+ (N10-009) objectives under high availability and physical infrastructure concepts, redundancy is a key strategy to eliminate single points of failure.

If only one PDU (Power Distribution Unit) is installed, both power supplies from each device may ultimately rely on the same power source. This creates a single point of failure—if the PDU fails or loses upstream power, all connected equipment will shut down despite having dual power supplies.

By installing a second PDU connected to a separate power circuit (and ideally a separate UPS or power feed), each power supply in the servers and switches can connect to different PDUs. If one PDU fails, the other continues delivering power, ensuring uninterrupted operation.

Option B (Failed PSU monitoring) is not the primary reason for adding another PDU. Option C (Surge protection) can be provided by a single PDU. Option D (Electricity conservation) is unrelated to redundancy design.

Therefore, adding a second PDU provides true power redundancy.

DHCP Options: DHCP options allow additional configuration parameters, such as the address of a TFTP server, to be provided to clients during the DHCP lease process. This is essential for VoIP phones to locate the server for configuration files.

Exclusions (A): Prevents certain IP addresses from being assigned by DHCP but does not direct devices to servers.

Lease time (B): Determines how long an IP address is assigned but does not impact TFTP settings.

Scope (D): Defines a range of IP addresses but does not include additional server information.

At the transport layer, connectionless communication is typically handled using the User Datagram Protocol (UDP), which transmits data in units called datagrams. Unlike TCP, UDP does not establish a connection before sending data and does not guarantee delivery, making datagrams the correct term for the transmission format in this context. References: CompTIA Network+ Exam Objectives and official study guides.

The correct answer is VLSM (Variable Length Subnet Masking). According to the CompTIA Network+ N10-009 objectives, VLSM allows a network administrator to create subnets of different sizes within the same network, making it ideal for environments where subnet host requirements vary.

In this scenario, the technician must support multiple subnet sizes—60 hosts, 15 hosts, and seven hosts—within a single Class C network. Using a single subnet mask for all eight subnets would either waste a large number of IP addresses or fail to meet host requirements. VLSM solves this problem by allowing each subnet to be assigned a custom subnet mask that closely matches its host needs, maximizing address efficiency.

CIDR enables classless addressing and route aggregation but does not, by itself, describe creating multiple subnet sizes within a single address block. APIPA is a self-assigned addressing mechanism used when DHCP fails and has no relevance to subnet design. RFC 1918 defines private IP address ranges but does not address subnetting strategies.

The Network+ objectives emphasize VLSM as a best practice for efficient IP address management, especially in enterprise environments where conserving address space and meeting diverse departmental requirements are critical. In this case, VLSM is the only solution capable of meeting all stated constraints.

In a split-tunnel VPN, only corporate traffic is sent through the VPN tunnel, while public internet traffic goes directly through the user’s local ISP. This reduces bandwidth use on the corporate VPN concentrator and improves performance for non-work traffic.

B. Separate tunnels for encrypted traffic describes multi-tunnel VPNs, not split tunneling.

C. All traffic routed through on-site servers is a full-tunnel VPN, not split-tunnel.

D. ACLs balancing traffic relates to routing or load balancing, not VPN split tunneling.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — VPN types, split vs. full tunnel, remote access.

A honeynet is a network of honeypots designed to attract and study attackers. Honeypots are decoy systems set up to lure cyber attackers and analyze their activities. A honeynet, being a collection of these systems, provides a broader view of attack methods and patterns, helping organizations improve their security measures. References: CompTIA Network+ Exam Objectives and official study guides.

Introduction to Security Zones:

Security zones are logical segments within a network designed to enforce security policies and control access. They help in segregating and securing different parts of the network.

Types of Security Zones:

Trusted Zone: This is the most secure zone, typically used for internal corporate networks where only trusted users have access.

Extranet: This zone allows controlled access to external partners, vendors, or customers.

VPN (Virtual Private Network): While VPNs are used to create secure connections over the internet, they are not a security zone themselves.

Public Zone: This zone is the least secure and is typically used for public-facing services accessible by anyone.

Trusted Zone Implementation:

The trusted zone is configured to include internal corporate users and resources. Access controls, firewalls, and other security measures ensure that only authorized personnel can access this zone.

Internal network segments, such as the finance department, HR, and other critical functions, are usually placed in the trusted zone.

Example Configuration:

Firewall Rules: Set up rules to allow traffic only from internal IP addresses.

Access Control Lists (ACLs): Implement ACLs on routers and switches to restrict access based on IP addresses and other criteria.

Segmentation: Use VLANs and subnetting to segment and isolate the trusted zone from other zones.

Explanation of the Options:

A. Extranet: Suitable for external partners, not for internal-only access.

B. Trusted: The correct answer, as it provides controlled access to internal corporate users.

C. VPN: A method for secure remote access, not a security zone itself.

D. Public: Suitable for public access, not for internal corporate users.

Conclusion:

Implementing a trusted zone is the best solution for controlling access within a corporate network. It ensures that only trusted internal users can access sensitive resources, enhancing network security.

Temperature and humidity controlis the best way to reduce the risk of electrostatic discharge (ESD). Dry environments significantly increase the likelihood of static buildup, which can discharge and damage sensitive components. By controlling humidity, the environment becomes less prone to static electricity.

Understanding 2.4GHz Interference:

The 2.4GHz frequency range is commonly used by many devices, including Wi-Fi, Bluetooth, and various industrial equipment. This can lead to interference and degraded performance.

Mitigation Strategies:

5GHz Frequency:

The 5GHz frequency band offers more channels and less interference compared to the 2.4GHz band. Devices operating on 5GHz are less likely to encounter interference from other devices, including industrial equipment.

Non-overlapping Channels:

In the 2.4GHz band, using non-overlapping channels (such as channels 1, 6, and 11) can help reduce interference. Non-overlapping channels do not interfere with each other, providing clearer communication paths for Wi-Fi signals.

Why Other Options are Less Effective:

Mesh Network: While useful for extending network coverage, a mesh network does not inherently address interference issues.

Omnidirectional Antenna: This type of antenna broadcasts signals in all directions but does not mitigate interference.

Captive Portal: A web page that users must view and interact with before accessing a network, unrelated to frequency interference.

Ad Hoc Network: A decentralized wireless network that does not address interference issues directly.

Implementation:

Switch Wi-Fi devices to the 5GHz band if supported by the network infrastructure and client devices.

Configure Wi-Fi access points to use non-overlapping channels within the 2.4GHz band to minimize interference.

Understanding Spanning Tree Protocol (STP):

STP is used to prevent network loops in Ethernet networks by creating a spanning tree that selectively blocks some redundant paths.

Default Priority Value:

Bridge Priority: STP uses bridge priority to determine which switch becomes the root bridge. The default bridge priority value for most switches is 32768.

Priority Range: The bridge priority can be set in increments of 4096, ranging from 0 to 61440.

Configuration and Verification:

When deploying a new switch, the network administrator can verify the bridge priority using commands such as show spanning-tree to ensure it is set to the default value of 32768.

Comparison with Other Values:

4096 and 8192: Lower than the default priority, indicating these would be manually configured for higher preference.

36684: A non-standard value, likely a result of specific configuration changes.

The correct answer is Network bandwidth and utilization because latency issues with a SaaS (Software as a Service) application are most commonly related to network performance constraints, not local server hardware or virtualization settings. According to CompTIA Network+ (N10-009) troubleshooting objectives, technicians should evaluate bandwidth capacity, throughput, congestion, packet loss, and overall utilization when diagnosing performance issues affecting cloud-based applications.

Since SaaS applications are hosted externally by a service provider, the organization typically does not control the underlying server hardware or virtual machine configurations (Options A and D). Therefore, adjusting internal server specifications would not resolve user-side latency.

Option B, data-at-rest encryption, applies to stored data security and does not impact real-time application responsiveness.

High network utilization, insufficient bandwidth, QoS misconfiguration, or WAN congestion can significantly increase latency. Technicians should review network monitoring tools, check interface statistics, analyze traffic patterns, and verify Quality of Service (QoS) policies to ensure SaaS traffic is prioritized appropriately.

Thus, optimizing bandwidth and reducing network congestion is the most appropriate corrective action.

A system has reachedend-of-supportwhen thevendor no longer provides patches, updates, or bug fixes. This significantly increases the risk of security vulnerabilities and is a major operational concern.

Adding more access points can improve coverage, but it also increases the risk of co-channel interference if APs are configured on the same or overlapping channels. Channel overlap causes contention and interference, leading to retries, unstable performance, and symptoms that feel like frequent disconnect/reconnect events—especially in dense deployments. Network+ (N10-009) wireless troubleshooting objectives highlight proper channel planning (non-overlapping channels, appropriate channel width) as critical when increasing AP density. If adjacent APs are competing on the same channel (or overlapping channels in 2.4 GHz), clients may experience poor signal-to-noise ratios and repeated reassociations as they struggle to maintain a stable link.

Roaming misconfiguration can cause sticky clients or poor handoffs, but the classic problem introduced immediately after “adding more APs” is interference from bad channel design. Throughput capacity is about available bandwidth and airtime efficiency; it can make things slow, but it doesn’t inherently cause repeated disconnect/reconnect loops like interference does. Packet loss is a symptom that may occur due to interference, but the root cause in the options that best fits the scenario is channel overlap.

An 802.11ac wireless bridge is the most practical solution to connect two nearby buildings without trenching or laying physical cable. It provides high-speed, point-to-point connectivity using directional antennas.

A. Multimode fiber is effective but expensive and typically limited to 500 meters or less.

C. Cat 6 copper is only rated for up to 100 meters — not viable for a street-wide distance.

D. Loopback adapter is a troubleshooting tool, not for network extension.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 1.3 – Compare and contrast various network topologies, types, and technologies.

Unshielded cables (D) are more prone to interference and may not be suitable for certain environments, especially after a fire where interference could be heightened.

Using the wrong transceiver (E) for new terminations can lead to compatibility issues, causing network failures.

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The best answer is SNMP (Simple Network Management Protocol). SNMP enables monitoring of network devices (routers, switches, firewalls, servers) and provides performance data such as CPU usage, bandwidth utilization, and interface status. In this scenario, if SNMP monitoring had been in place, administrators would have received alerts that the router was overutilized before customers noticed outages.

A. Packet capture (e.g., Wireshark) is useful for deep troubleshooting but is reactive, not proactive, and not scalable for continuous monitoring.

C. Syslog collects log messages but generally does not provide proactive resource utilization metrics. It is complementary but not the best fit for this problem.

D. SIEM aggregates logs and security events for analysis, but the primary requirement here is performance and availability monitoring.

By implementing SNMP monitoring (and potentially integrating it with a network monitoring tool such as Nagios, PRTG, or SolarWinds), the organization can track utilization trends, set thresholds, and automatically generate alerts, thereby preventing downtime from going unnoticed.

References (CompTIA Network+ N10-009):

Domain: Network Operations — SNMP monitoring, proactive network performance management.

Tailgating is a physical security breach where someone follows an authorized person into a restricted area without proper credentials. Once inside, the attacker can install rogue devices like unauthorized APs.

A. Evil twin is a wireless attack where an attacker sets up a fake AP.

B. Honeytrap is used to attract attackers for analysis.

C. Wardriving involves scanning for unsecured Wi-Fi networks while driving, not physical intrusion.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 4.2 – Identify common security threats and vulnerabilities.

To enable communication between VLANs, the technician must configure inter-VLAN routing. On a Layer 3 switch, this is commonly done by creating an SVI (Switched Virtual Interface) for each VLAN. An SVI provides a virtual Layer 3 interface with an IP address that acts as the default gateway for hosts in that VLAN. Once SVIs exist and routing is enabled, the switch can route traffic between VLAN subnets internally, allowing clients in different VLANs to communicate (subject to any security controls). This aligns with Network+ (N10-009) infrastructure objectives covering VLANs, Layer 2/Layer 3 switching, and the requirement for routing to cross broadcast domains.

ACLs can permit or deny inter-VLAN traffic, but they do not create the routing function by themselves. VXLAN is an overlay tunneling technology used mainly in data centers to extend Layer 2 networks over Layer 3 fabrics, not the standard solution for basic VLAN-to-VLAN connectivity on a switch. VPC is not the required configuration element for inter-VLAN routing in this context. Therefore, configuring SVIs is the correct and most direct answer.

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The correct answer is PAT (Port Address Translation). According to the CompTIA Network+ N10-009 objectives, PAT is a form of Network Address Translation (NAT) that allows multiple internal hosts—or services—to be mapped to a single public IP address using different port numbers. PAT can also translate destination port numbers, which is exactly what is occurring in this scenario.

In this case, the firewall receives incoming traffic on port 80 (commonly used for HTTP) and forwards it to an internal server listening on port 88. This process is often referred to as port forwarding, which is a practical implementation of PAT. The firewall rewrites the destination port and potentially the destination IP address so that external clients can access internal services without exposing internal addressing schemes.

The other options do not apply. TLS and SSL are encryption protocols used to secure data in transit; they do not perform port translation. FHRP (First Hop Redundancy Protocol), such as HSRP or VRRP, provides gateway redundancy and high availability, not traffic forwarding or port remapping.

The Network+ objectives emphasize understanding how firewalls and NAT technologies manipulate IP addresses and ports to enable secure access to internal resources. PAT is the technology that enables this functionality, making it the correct answer.

A full-tunnel VPN routes all of a user's network traffic through the corporate network. This means that the organization can inspect all network traffic for security and compliance purposes, as all data is tunneled through the VPN, allowing for comprehensive monitoring and inspection.References: CompTIA Network+ study materials.

An API (Application Programming Interface) is the best choice when a development team needs to integrate a device’s reporting data directly into custom software. In Network+ (N10-009) objectives, network operations commonly include device management, monitoring, and automation, and APIs are a key method for programmatic access to operational data (often via REST/HTTPS with structured formats like JSON). This enables the internal support application to pull dashboards, health metrics, events, configuration details, and reporting outputs in a controlled, developer-friendly way.

SNMPv2c is primarily used for network monitoring and polling counters/alerts, but it is less secure (community strings) and is not as flexible for modern application integration as an API. A MIB is not a data-access “feature” by itself; it’s the schema/definitions SNMP uses to describe managed objects. A SIEM is a separate security analytics platform that collects and correlates logs/events—useful for security operations, but not the direct interface a custom support tool would typically call to retrieve device reporting data.

Port security is a Layer 2 security feature that restricts the number of devices connecting to a network switch port. It helps prevent unauthorized devices, such as an unmanaged switch, from being connected to the network.

How Port Security Works:

Limits the number of MAC addresses that can connect to a port.

Can shut down or restrict the port if an unauthorized device is detected.

Prevents users from plugging in unauthorized networking equipment (e.g., unmanaged switches, hubs).

Incorrect Options:

A. Screened Subnet: A screened subnet (DMZ) is used for isolating external-facing servers, not for controlling unauthorized network connections.

B. 802.1X: Provides authentication for devices but requires a RADIUS server, which is a more complex solution than port security.

C. MAC Filtering: Controls which MAC addresses can connect but is difficult to manage and can be spoofed.

WPA3-Enterprise provides strong security and supports authentication using domain identities through a RADIUS server and 802.1X authentication. This is the best choice for a corporate environment requiring user-based authentication.

WPA3-Enterprise Benefits:

Uses 802.1X with EAP (Extensible Authentication Protocol) to authenticate users via a directory service (e.g., Active Directory).

Eliminates shared passwords (PSK) for authentication.

Provides strong encryption and resistance to brute-force attacks.

Incorrect Options:

A. Enable MAC Security:

MAC filtering is not secure because MAC addresses can be spoofed.

B. Generate a PSK for Each User:

Pre-shared keys (PSK) are used in WPA-Personal, not in an enterprise setting.

Does not scale well in corporate environments.

C. Implement WPS:

Wi-Fi Protected Setup (WPS) is a vulnerable security method meant for home users.

Not suitable for enterprise authentication.

A cable tester is a tool that can help identify issues with the physical cabling, such as breaks or improper terminations, which may prevent the access point from reaching the internet.

=================

The correct answer is OSPF (Open Shortest Path First). OSPF is a link-state routing protocol known for its fast convergence and use of the Dijkstra algorithm to calculate the shortest loop-free path. It efficiently scales to large enterprise networks and avoids routing loops by maintaining a complete topology map.

A. BGP is primarily an external routing protocol used between ISPs, not internal.

B. STP is not a routing protocol; it prevents loops at Layer 2.

D. RIP is an older distance-vector protocol with slower convergence and a maximum hop limit of 15.

OSPF’s design makes it the preferred internal gateway protocol (IGP) for medium-to-large organizations requiring speed and loop-free reliability.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — IGPs, OSPF, routing protocols.

A Distributed Denial of Service (DDoS) attack leverages multiple computers or bots (botnet) to flood a target system with requests, overwhelming its resources and making it unavailable to legitimate users. This is a common tactic used by attackers to disrupt services. The document explains:

“A DDoS (Distributed Denial of Service) attack involves multiple computers (often called bots) simultaneously sending requests to a single resource, overwhelming the system and causing a denial of service to legitimate users.”

EIGRP (Enhanced Interior Gateway Routing Protocol) is a Cisco proprietary advanced distance-vector routing protocol. While it operates within an Autonomous System (AS), it requires the AS number to be configured for routers to recognize each other as EIGRP neighbors.

OSPF (Open Shortest Path First) uses areas and routers must be in the same area to form adjacencies, but it doesn't require AS numbers in the same way.

FHRP (First Hop Redundancy Protocol) is not a routing protocol but a group of protocols (e.g., HSRP, VRRP) to ensure high availability at the default gateway level.

RIP (Routing Information Protocol) does not use autonomous system numbers.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 3.1 – Compare and contrast various routing technologies.

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An IP Helper (IP Helper Address) allows DHCP requests to pass through routers and reach a DHCP server on another network.

DHCP broadcasts are not forwarded across routers by default, so an IP Helper Address is needed to relay the request.

This is crucial for large networks where a single DHCP server serves multiple subnets.

Option B (Reservation): Ensures a specific IP address is assigned to a MAC address but does not relay DHCP across networks.

Option C (Exclusion): Prevents specific IP addresses from being assigned, but does not help with DHCP relay.

Option D (Scope): Defines the range of IP addresses available for DHCP clients but does not assist in cross-network communication.

? Reference: CompTIA Network+ (N10-009) Official Study Guide – Section: DHCP and IP Addressing

A /21 subnet mask means 21 bits are network bits:

8 + 8 + 5 = 21 → leaves 11 bits for hosts.

Subnet mask in binary: 11111111.11111111.11111000.00000000

Converted to decimal: 255.255.248.0

Therefore:

A. /19 = 255.255.224.0

B. /20 = 255.255.240.0

✅ C. /21 = 255.255.248.0 ← correct

D. /22 = 255.255.252.0

Answer correction: The correct option is C. 255.255.248.0, not B.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Subnetting, CIDR notation, dotted decimal masks.

Nmap (Network Mapper) is a powerful network scanning tool used to discover hosts and services on a computer network. It can be used to identify which ports are open on a remote server, which can help diagnose access issues to services like a remote file server.

Port Scanning: Nmap can perform comprehensive port scans to determine which ports are open and what services are running on those ports.

Network Discovery: It provides detailed information about the host’s operating system, service versions, and network configuration.

Security Audits: Besides troubleshooting, Nmap is also used for security auditing and identifying potential vulnerabilities.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Covers network scanning tools and their uses.

Nmap Documentation: Official documentation provides extensive details on how to use Nmap for port scanning and network diagnostics.

Network+ Certification All-in-One Exam Guide: Discusses various network utilities, including Nmap, and their applications in network troubleshooting.

MIBs (Management Information Bases) define the variables and objects that SNMP can query on a device. If the monitoring server authenticates but cannot interpret the data, it likely lacks the correct MIB for that vendor or model. Importing the proper MIB allows the monitoring server to correctly display device status and metrics.

A. Using a public community string is insecure and not related to missing MIBs.

C. Switchport analyzer (SPAN) captures traffic for packet analysis, not SNMP monitoring.

D. SNMPv3 privacy adds encryption but doesn’t fix missing MIB interpretation.

References (CompTIA Network+ N10-009):

Domain: Network Operations — SNMP, MIBs, network monitoring systems.

Bottlenecking occurs when a device in the network (such as an IPS) cannot process traffic efficiently, resulting in a dramatic drop in throughput. The significant difference between the firewall's speed (48.8 Mbps down) and the end-user devices’ speeds (4.8 - 5.2 Mbps down) indicates a bottleneck caused by the IPS.

•Why not the other options?

•Packet loss (A) – Would typically cause connection timeouts, not just slow speeds.

•Channel overlap (C) – Affects only wireless networks, but the wired desktop is also experiencing slow speeds.

•Network congestion (D) – Would show fluctuations in both upload and download speeds, but upload speeds remain unaffected.

Fax machines use analog phone lines, which are connected using RJ11 connectors. These are standard telephone connectors with 4 or 6 positions and are used for POTS (Plain Old Telephone Service) lines.

F-type is used for coaxial cables (e.g., TV and cable modems).

RJ45 is used for Ethernet network connections.

SC (Subscriber Connector) is used for fiber optic connections, not analog telephone lines.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 2.4 – Compare and contrast common network connectors.

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Increasing the MTU (Maximum Transmission Unit) size allows larger frames to be transmitted, reducing overhead and improving throughput — especially for large file transfers like backups.

A. QoS prioritizes traffic but doesn’t reduce backup times directly.

B. SDN is a network management model, not a parameter change.

D. VXLAN encapsulates VLANs, not relevant to backup speeds.

E. TTL is for packet lifetime, not throughput.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — MTU, jumbo frames, performance tuning.

Port Address Translation (PAT) allows multiple internal devices to share a single public IP address by assigning each device a unique port number. This is the most common method used in environments where many systems need internet access but there are limited public IP addresses.

The correct answer is SAML (Security Assertion Markup Language). SAML is an XML-based standard used for single sign-on (SSO) and identity federation. It allows identity providers (IdPs) to share authentication and authorization data with service providers (SPs), passing secure tokens containing user attributes and credentials.

A. IAM (Identity and Access Management) is the broader framework, not specifically XML-based.

B. MFA enforces multiple factors for authentication but does not involve XML assertions.

C. RADIUS is an AAA protocol, but it uses UDP, not XML assertions.

SAML is widely used in federated identity systems, enabling secure authentication across different domains and applications without requiring multiple credentials.

References (CompTIA Network+ N10-009):

Domain: Network Security — Authentication methods, SAML, SSO.

•The issue described is a network bottleneck due to increased traffic after a merger.

•A collapsed core architecture consolidates the core and distribution layers into a single layer to improve efficiency and reduce latency.

•Until the 40GB switch is acquired, Link Aggregation (LAG) (IEEE 802.3ad / LACP) can be used to combine multiple physical links into a single logical link, increasing bandwidth and reducing bottlenecks.

•FHRP (First Hop Redundancy Protocol) (A) is used for gateway redundancy, not link aggregation.

•Route selection metric changes (B) help with routing decisions but don’t address physical link congestion.

•Load balancers (C) distribute traffic for applications, not network links.

????Reference: CompTIA Network+ N10-009 Official Documentation – Network Architecture and Performance Optimization.

Switches in sealed enclosures are at risk of overheating because airflow is restricted. The temperature factor is critical since heat buildup can damage components, shorten device lifespan, and cause outages. Proper cooling or ventilation must be ensured.

A. Fire suppression is important for data centers but not the primary concern in a sealed box.

B. Power budget applies to PoE allocations, not environmental safety.

D. Humidity matters, but overheating is far more immediate in sealed environments.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — Environmental considerations, switch installation, temperature control.

Understanding MTBF:

Mean Time Between Failures (MTBF): A reliability metric that estimates the average time between successive failures of a device or system.

Calculation and Importance:

Calculation: MTBF is calculated as the total operational time divided by the number of failures during that period.

Usage: Used by manufacturers and engineers to predict the lifespan and reliability of a device, helping in maintenance planning and lifecycle management.

Comparison with Other Metrics:

RTO (Recovery Time Objective): The maximum acceptable time to restore a system after a failure.

RPO (Recovery Point Objective): The maximum acceptable amount of data loss measured in time.

MTTR (Mean Time to Repair): The average time required to repair a device or system and return it to operational status.

Application:

MTBF is crucial for planning maintenance schedules, spare parts inventory, and improving the overall reliability of systems.

It is common for an access port to have both a voice VLAN and a data VLAN. A voice VLAN separates voice traffic from regular data traffic, ensuring better quality and security for voice communications.

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Installing server equipment in a rack increases compute density by allowing multiple servers to be organized efficiently in a vertical configuration, saving space while housing more devices in a smaller footprint. This is critical for data centers and businesses with high hardware demands.

Simplified troubleshooting process (A): While racks can aid in organizing equipment, this is a secondary benefit, not the primary purpose.

Decreased power consumption (B): Rack installation does not directly reduce power usage; equipment power consumption remains the same.

Improved network performance (C): Racking servers does not inherently improve network performance; that depends on network configurations.

The correct solution is to configure the connecting ports as trunk ports. When connecting switches, the uplink ports must be configured to carry traffic for multiple VLANs (trunking), not just a single access VLAN. Without trunking, VLAN tags may be dropped, and traffic from hosts will not reach the rest of the network or internet.

B. STP cables is a misnomer — STP refers to Spanning Tree Protocol or Shielded Twisted Pair cables, neither of which solves this logical configuration issue.

C. PoE budget is irrelevant because switches and hosts in this context don’t require PoE.

D. Link aggregation (LACP, EtherChannel) is for increasing bandwidth/redundancy across multiple links, not required with a single cable.

By enabling trunking on the uplink ports, the switches can pass VLAN-tagged traffic, ensuring hosts connected to the new switch have access to the same resources as those on the existing switch.

References (CompTIA Network+ N10-009):

Domain: Network Troubleshooting — VLAN trunking, inter-switch connectivity.

Troubleshooting Methodology:

Troubleshooting involves a systematic approach to diagnosing and resolving issues. It typically includes steps such as identifying symptoms, gathering information, formulating and testing theories, and implementing solutions.

Confirming a Theory:

Duplicate the Problem: To confirm a theory, the technician should reproduce the problem in a controlled environment. This helps verify that the identified cause actually leads to the observed issue.

Verification: By duplicating the problem, the technician can observe the issue firsthand, validate the hypothesis, and rule out other potential causes.

Comparison with Other Steps:

Identify the Symptoms: Initial step to understand what the problem is, not specifically for confirming a theory.

Gather Information: Involves collecting data and details about the issue, usually done before formulating a theory.

Determine Any Changes: Involves checking for recent changes that could have caused the issue, a part of the information-gathering phase.

Implementation:

Use similar equipment or software in a test environment to recreate the issue.

Observe the results to see if they match the original problem, thereby confirming the theory.

SSH (Secure Shell) is a cryptographic network protocol that enables secure remote management and operation of network devices, including routers and switches. SSH encrypts traffic, making it more secure than alternatives like Telnet, which sends data in plaintext. The document states:

“SSH (Secure Shell) is the recommended protocol for secure, interactive remote management of network devices. It provides a secure channel over an unsecured network by encrypting the traffic between the administrator’s workstation and the managed device.”

Troubleshooting poor performance of a newly installed access point involves multiple steps. Checking for network bottlenecks and ensuring the device firmware is up to date are crucial first steps. The document confirms:“Network bottlenecks can severely limit the performance of even the fastest wireless access points, so it’s essential to verify that no other devices are causing a slowdown. In addition, keeping firmware updated ensures optimal performance and security.”

SSO (Single Sign-On) allows an organization to use an identity provider (IdP) to centrally manage authentication and access across multiple SaaS applications. In the Network+ (N10-009) objectives, identity and access management concepts include federated authentication, centralized account control, and reducing password sprawl. With SSO, users authenticate once to the IdP, and the IdP then provides assertions/tokens to SaaS services (commonly using federation standards such as SAML or OIDC in real environments). This improves security (fewer reused passwords, easier MFA enforcement), streamlines user experience, and simplifies administration (provisioning/deprovisioning from one place).

PKI supports certificates and encryption/signing, but it is not the core mechanism for managing access across many SaaS apps via an IdP. TACACS+ is typically used for device administration (AAA) on network equipment, and RADIUS commonly supports network access (802.1X, VPN) AAA—both are important AAA protocols but do not describe the SaaS-wide “one login across many apps” capability. Therefore, SSO is the best answer.

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Quality of Service (QoS): This is a feature used in networking to prioritize certain types of traffic. By configuring QoS, network administrators can allocate higher bandwidth to time-sensitive applications like VoIP, video conferencing, or critical business applications during peak usage times. This helps to reduce latency and packet loss, which are often caused by congestion.

Load Balancing (A): While load balancing is useful in distributing traffic across multiple servers or paths, it does not address congestion on a single switch.

Port Mirroring (B): This is used for monitoring network traffic for troubleshooting and diagnostics but does not alleviate congestion.

Spanning Tree Protocol (D): STP prevents switching loops in redundant network topologies, but it is not designed to handle traffic prioritization or congestion issues.

A transceiver is the correct answer because it is the Layer 1 (Physical Layer) component that physically terminates and converts fiber-optic signals on an SFP-capable switch. In CompTIA Network+ N10-009 objectives, transceivers—such as SFP, SFP+, QSFP, and QSFP+ modules—are explicitly identified as physical interface components that handle signal transmission and reception. These modules convert electrical signals from the switch into optical signals for fiber cabling (and vice versa), enabling communication over different media types and distances.

A modem is also a Layer 1 device, but its purpose is to modulate and demodulate signals for WAN technologies such as DSL or cable—it does not terminate fiber connections on switches. An Ethernet NIC provides network access for end devices like computers and servers and typically terminates copper Ethernet, not modular fiber interfaces on switches. A repeater regenerates and amplifies signals to extend cable distances but does not provide fiber termination or media conversion at a switch port.

According to Network+ standards, SFP transceivers are essential for flexible network design, allowing administrators to select appropriate fiber types (single-mode or multi-mode), wavelengths, and distances while remaining compliant with physical layer requirements.

Elasticity is the ability of a system (often in cloud environments) to automatically scale resources up or down in real time based on demand.

A. Scalability means the ability to grow over time but not necessarily dynamically.

B. SaaS is a service model, not a resource-allocation concept.

C. Hybrid cloud is a deployment model, not a performance behavior.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Cloud computing, elasticity vs. scalability.

To verify ownership of a domain, providers commonly require adding a TXT record to DNS containing a specific validation token (a name/value pair). A TXT (text) record is designed to store arbitrary text data associated with a domain or hostname, which makes it ideal for domain verification workflows used by certificate authorities, email security (SPF/DKIM/DMARC-related entries), and third-party services that need proof of administrative control over DNS. This fits Network+ DNS objectives that cover common record types and their practical purposes in real deployments.

An A record maps a hostname to an IPv4 address and is used for name-to-address resolution, not ownership verification. A PTR record provides reverse DNS mapping (IP address to hostname) and is stored in reverse lookup zones, not typically used for validating web domain ownership. A CNAME record creates an alias from one hostname to another canonical hostname; while sometimes used in service integrations, the classic “record name + token value” ownership verification is most directly and universally satisfied by a TXT record. Therefore, TXT is the correct choice given the requirement and the provided record name and value.

BYOD (Bring Your Own Device) policies define rules for using personal devices on the company network. Since the new employee is using a personal laptop, this policy applies.

Breakdown of Options:

A. IAM (Identity and Access Management) – Governs user permissions, not device policies.

B. BYOD (Bring Your Own Device) – ✅ Correct answer. Covers using personal devices for work.

C. DLP (Data Loss Prevention) – Focuses on preventing sensitive data leaks, not device usage policies.

D. AUP (Acceptable Use Policy) – Covers internet and system usage, but not personal device rules.

Definition of GDPR:

General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas.

Scope and Objectives:

GDPR aims to give individuals control over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

It enforces rules about data protection, requiring companies to protect the personal data and privacy of EU citizens for transactions that occur within EU member states.

Comparison with Other Options:

SCADA (Supervisory Control and Data Acquisition): Refers to control systems used in industrial and infrastructure processes, not related to personal data protection.

SAML (Security Assertion Markup Language): A standard for exchanging authentication and authorization data between parties, not specifically for personal data protection.

PCI DSS (Payment Card Industry Data Security Standard): A set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment, not specific to personal data protection in Europe.

Key Provisions:

GDPR includes provisions for data processing, data subject rights, obligations of data controllers and processors, and penalties for non-compliance.

Twinaxial (Direct Attach Copper / DAC) cables can plug directly into QSFP ports without needing separate optical transceivers. They are cost-effective for short-distance, high-speed connections (commonly in data centers).

A. Multimode fiber requires SFP/QSFP transceivers to convert electrical signals to optical.

C. RG11 is coaxial cable for broadband/cable TV, not used in QSFP ports.

D. Category 6 is twisted-pair Ethernet cabling, not directly compatible with QSFP ports.

References (CompTIA Network+ N10-009):

Domain: Network Infrastructure — Cable types, QSFP, DAC (Twinaxial), transceiver requirements.

A Virtual Private Network (VPN) creates an encrypted connection between a remote user and an internal network, ensuring secure access to internal applications.

VPNs use encryption protocols like IPSec and SSL/TLS to protect data during transmission.

They are widely used for secure remote work, accessing company resources, and bypassing geographic restrictions.

Option B (CDN - Content Delivery Network): Used for speeding up website content delivery, not for remote access security.

Option C (SAN - Storage Area Network): Used for high-speed storage, unrelated to remote access.

Option D (IDS - Intrusion Detection System): Monitors for malicious activities but does not provide secure access to applications.

? Reference: CompTIA Network+ (N10-009) Official Study Guide – Section: Secure Remote Access Technologies

After implementing a solution and putting preventive measures in place, the next step is to verify that the system is functioning correctly. This ensures that the issue has been fully resolved.

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A full-tunnel VPN forces a remote user’s traffic—including access to public internet resources—to traverse the corporate VPN tunnel and egress from the organization’s network. This is commonly required to ensure consistent enforcement of corporate security controls such as web filtering, IDS/IPS inspection, DLP policies, logging, and access control. In Network+ terms, full-tunnel VPNing routes the user’s default gateway through the VPN, meaning both internal traffic (to corporate subnets) and external traffic (to internet destinations) is sent through the encrypted tunnel.

By contrast, a split-tunnel VPN (not listed) would send only corporate-bound traffic through the VPN while allowing internet traffic to go directly out the user’s local ISP—reducing corporate bandwidth usage but also reducing centralized inspection and control. Clientless VPN usually refers to browser-based access to specific internal applications without a full network tunnel for all traffic. Site-to-site VPN connects entire networks to each other (e.g., branch office to HQ) rather than an individual remote user. SSE (Security Service Edge) is a cloud security framework/service model, not the classic VPN configuration described in the question. Hence, full-tunnel is the correct answer.

Introduction to Disaster Recovery Concepts:

Disaster recovery involves strategies and measures to ensure business continuity and data recovery in the event of a disaster.

Mean Time Between Failures (MTBF):

MTBF is a reliability metric used to predict the time between failures of a system during operation. It is calculated by dividing the total operational time by the number of failures.

Formula: MTBF=Total Operational TimeNumber of Failures\text{MTBF} = \frac{\text{Total Operational Time}}{\text{Number of Failures}}MTBF=Number of FailuresTotal Operational Time​

This metric helps in understanding the reliability and expected lifespan of systems and components.

Example Calculation:

If a server operates for 1000 hours and experiences 2 failures, the MTBF is: MTBF=1000 hours2=500 hours\text{MTBF} = \frac{1000 \text{ hours}}{2} = 500 \text{ hours}MTBF=21000 hours​=500 hours

Explanation of the Options:

A. MTTR (Mean Time to Repair): The average time required to repair a system after a failure.

B. MTBF (Mean Time Between Failures): The correct answer, representing the average time between failures.

C. RPO (Recovery Point Objective): The maximum acceptable amount of data loss measured in time.

D. RTO (Recovery Time Objective): The target time set for the recovery of IT and business activities after a disaster.

Conclusion:

MTBF is a crucial metric in disaster recovery and system reliability, helping organizations plan maintenance and predict system performance.

MTTR (Mean Time to Repair) is the average time it takes to repair a system or service after a failure. It helps in measuring the downtime and planning recovery processes.

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The default gateway for a network should be an IP address within the subnet, but not the broadcast address. In this case:

IP: 192.163.1.15

Subnet Mask: 255.255.255.0

This means the network range is: 192.163.1.0 - 192.163.1.255

192.163.1.255 is the broadcast address for this subnet, so it cannot be used as a gateway.

Hence, the device fails to communicate outside its subnet because it's trying to use a broadcast address as its gateway.

✅ The issue is clearly with the gateway configuration.

The most likely reason an insurance brokerage would enforce VPN usage is to encrypt sensitive data in transit. VPNs (Virtual Private Networks) create a secure tunnel between the user's device and the corporate network, ensuring that data is encrypted and protected from interception.

Encryption: VPNs encrypt data, preventing unauthorized access and ensuring data privacy during transmission over public or unsecured networks.

Data Protection: Essential for industries handling sensitive information, such as insurance brokerages, to protect customer data and comply with regulatory requirements.

Security: Enhances overall network security by providing secure remote access for employees.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses the role of VPNs in securing data in transit.

Cisco Networking Academy: Provides training on VPN technologies and their importance in data security.

Network+ Certification All-in-One Exam Guide: Explains VPN usage and its benefits in protecting sensitive information.

To identify a server’s available network ports, running services, and often operating system details, the best tool listed is nmap. In the Network+ (N10-009) toolset, nmap is a standard utility used for network discovery and security assessment, including port scanning (which TCP/UDP ports are open), service enumeration (what application/service is listening on those ports), and service/version detection. With the appropriate scan options and permissions, nmap can also provide OS fingerprinting, which estimates the server’s operating system by analyzing responses to crafted packets.

The other options do not meet all stated requirements. nslookup is used for DNS queries (name-to-IP and record lookups) and does not enumerate ports/services. traceroute (or tracert) maps the path packets take through the network to a destination and helps diagnose routing/latency issues, not services/ports. netstat shows local socket statistics on the host where it is executed (active connections, listening ports, and interface stats), but it does not reliably provide remote OS identification and is not a dedicated service/OS enumeration scanner like nmap.

Therefore, nmap is the correct tool to accomplish the task as described.

OSPF (Open Shortest Path First) is a link-state routing protocol that uses the Dijkstra algorithm, also known as the shortest path first (SPF) algorithm, to determine the most efficient routes.

From Andrew Ramdayal’s guide:

“OSPF is a link-state routing protocol that provides fast, efficient path selection using the shortest path first (SPF) algorithm.”

When two devices on different subnets are unable to communicate, but can communicate with other devices on their own subnet, the issue is most often related to routing. Devices on different subnets require a default gateway to route traffic between networks.

If the default gateway is incorrectly configured, the device won’t know how to reach other subnets.

Faulty cables (Option B) or duplex mismatches (Option C) would likely cause connectivity issues even within the local subnet, which is not the case here.

VLAN mismatches (Option D) are typically issues with switch port configurations and would likely cause total loss of connectivity, including within the same subnet.

✅ So, the most probable and logical cause is an incorrect default gateway.

Smishing (SMS phishing) occurs when attackers send fraudulent text messages pretending to be a trusted source, tricking the victim into giving up sensitive credentials. Since this came via text message, it qualifies as smishing.

A. DNS poisoning corrupts name resolution.

B. ARP spoofing manipulates MAC-to-IP mappings.

C. Vishing is phishing via voice calls, not text.

References (CompTIA Network+ N10-009):

Domain: Network Security — Social engineering, phishing types (smishing, vishing, spear phishing).

Understanding Rack Size Determination:

The size of a rack for installation is determined by the dimensions of the equipment to be housed in it, primarily focusing on the depth and height of the devices.

Switch Depth:

Depth of Equipment: The depth of network switches and other rack-mounted devices directly influences the depth of the rack. If the equipment is deeper, a deeper rack is required to accommodate it.

Industry Standards: Most racks come in standard depths, but it is essential to match the depth of the rack to the deepest piece of equipment to ensure proper fit and airflow.

Server Height:

Height of Equipment: The height of servers and other devices is measured in rack units (U), where 1U equals 1.75 inches. The total height of all equipment determines the overall height requirement of the rack.

Rack Units: A rack's height is typically described in terms of the number of rack units it can accommodate, such as 42U, 48U, etc.

Why Other Options are Less Relevant:

KVM Size: While important for management, KVM (Keyboard, Video, Mouse) switches do not typically determine rack size.

Hard Drive Size: Individual hard drives are installed within servers or storage devices, not directly influencing rack dimensions.

Cooling Fan Speed: Fan speed affects cooling but not the physical size of the rack.

Outlet Amperage: Power requirements do not determine rack dimensions but rather the electrical infrastructure supporting the rack.

Definition of RPO:

Recovery Point Objective (RPO) is a disaster recovery metric that describes the maximum acceptable amount of data loss measured in time. It indicates the point in time to which data must be recovered to resume normal operations after a disaster.

For example, if the RPO is set to 24 hours, then the business could tolerate losing up to 24 hours' worth of data in the event of a disruption.

Why RPO is Important:

RPO is critical for determining backup frequency and helps businesses decide how often they need to back up their data. A lower RPO means more frequent backups and less potential data loss.

Comparison with Other Metrics:

MTTR (Mean Time to Repair): Refers to the average time required to repair a system or component and return it to normal operation.

RTO (Recovery Time Objective): The maximum acceptable length of time that a computer, system, network, or application can be down after a failure or disaster occurs.

MTBF (Mean Time Between Failures): The predicted elapsed time between inherent failures of a system during operation.

How RPO is Used in Disaster Recovery:

Organizations establish RPOs to ensure that they can recover data within a timeframe that is acceptable to business operations. This involves creating a backup plan that meets the RPO requirements.

A CNAME (Canonical Name) record is used in DNS to alias one domain name to another. This means that newapplication.comptia.org can be made to resolve to the same IP address as www.comptia.org by creating a CNAME record pointing newapplication.comptia.org to www.comptia.org. SOA (Start of Authority) is used for DNS zone information, MX (Mail Exchange) is for mail server records, and NS (Name Server) is for specifying authoritative DNS servers.

A computer network diagram with many boxes and text AI-generated content may be incorrect.

A screenshot of a computer screen AI-generated content may be incorrect.

•The total number of devices = (150 + 10) users × 2 IPs per user = 320 devices

•Class C (D) supports a maximum of 254 hosts (2^8 - 2), which is too small.

•Class B (B) supports 65,534 hosts (2^16 - 2), making it the best choice.

•Why not the other options?

•Class A (C): Supports millions of addresses, which is overkill for 320 devices.

•Class D (A): Used for multicast, not for device addressing.

Troubleshooting Methodology:

Confirming the Root Cause: After testing and confirming the theory, the next logical step is to address the issue by implementing a solution.

Implementation of the Solution:

Resolve the Issue: Implement the identified solution to rectify the problem. This step involves making necessary changes to the network configuration, replacing faulty hardware, or applying software patches.

Documentation: Document the solution and the steps taken to resolve the issue to provide a reference for future troubleshooting.

Comparison with Other Steps:

Determine Resolution Steps: This is part of the implementation process where specific actions are outlined, but the actual next step after testing is to implement those steps.

Duplicate the Problem in a Lab: This step is typically done earlier in the troubleshooting process to understand the problem, not after confirming the root cause.

Present the Theory for Approval: In some scenarios, presenting the theory might be necessary for major changes, but generally, once the root cause is confirmed, the solution should be implemented.

Final Verification:

After implementing the solution, it is important to verify that the issue is resolved and that normal operations are restored. This may involve monitoring the network and testing to ensure no further issues arise.

Understanding Tracert:

Traceroute Tool: tracert (Windows) or traceroute (Linux) is a network diagnostic tool used to trace the path that packets take from a source to a destination. It lists all the intermediate routers the packets traverse.

Determining Traffic Path:

Path Identification: By running tracert to the web application's destination IP address, the technician can identify which route the traffic is taking and thereby determine which internet link is being used.

Load Balancing Insight: If the office uses load balancing for its internet links, tracert can help verify which link is currently handling the traffic for the web application.

Comparison with Other Tools:

netstat: Displays network connections, routing tables, interface statistics, and more, but does not trace the path of packets.

nslookup: Used for querying DNS to obtain domain name or IP address mapping, not for tracing packet routes.

ping: Tests connectivity and measures round-trip time but does not provide path information.

Implementation:

Open a command prompt or terminal.

Execute tracert [destination IP] to trace the route.

Analyze the output to determine the path and the link being used.

•API (Application Programming Interface) enables secure and granular access control, remote management, and logging, making it ideal for network monitoring.

•SNMP (A) is mainly used for device monitoring but lacks centralized logging and user-based privilege control.

•SIEM (C) is a security monitoring tool focused on log collection, not device management.

•SSO (D) is related to authentication, not monitoring.

????Reference: CompTIA Network+ N10-009 Official Documentation – Network Monitoring & Management Technologies.

•Cold sites are the most cost-effective disaster recovery (DR) option since they require the least infrastructure investment. They provide space and power but no pre-configured systems.

•Hot sites (A) are fully operational and very expensive.

•Warm sites (D) offer some pre-configured hardware but still require setup, making them more costly than cold sites.

•Clusters (C) are active failover systems, not DR sites.

????Reference: CompTIA Network+ N10-009 Official Documentation – Disaster Recovery & Business Continuity Planning.

A honeypot is specifically designed to attract, isolate, and observe malicious activity so defenders can learn how an attacker is operating and determine attack techniques. In the context of Network+ (N10-009) security objectives, honeypots (and broader deception technologies) are defensive controls used to detect reconnaissance and exploitation attempts by presenting a decoy system or service that appears legitimate. Because a honeypot should not receive normal production traffic, any interaction is suspicious, making it valuable for identifying threat actors, collecting indicators of compromise, and analyzing the attacker’s tools, commands, and behavior patterns. This supports the goal of understanding the type of attack used (for example, credential stuffing, exploitation attempts, lateral movement probes) while keeping the attacker away from real assets.

MFA strengthens authentication but does not provide a controlled environment to observe attacker techniques. A screened subnet (DMZ) is for segmentation of public-facing services and reducing exposure of internal systems, but it is not primarily used to “bait” and analyze attackers. A captive portal enforces user acknowledgement/authentication for network access; it is not a deception/analysis system. Therefore, honeypot is the best match.

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Configuration monitoring and management tools (often part of network management systems) maintain version-controlled records of device configurations, track changes, and log who made them. This provides accountability and supports compliance audits.

A. Network access control (NAC) manages endpoint access policies but does not track device config changes.

C. Zero Trust is a security framework requiring strict identity verification, not a configuration tracking tool.

D. Syslog collects system logs, but without a config monitoring system, it does not directly compare documentation to device state.

References (CompTIA Network+ N10-009):

Domain: Network Operations — Change management, configuration management, auditing.

A Client-to-Site VPN allows a remote user to securely connect to a company's internal network, providing access as if they were physically on-site.

VLAN hopping occurs when an attacker tricks a switch into believing the host is another switch by generating tagged frames or exploiting trunk negotiation (DTP). This allows the attacker to access traffic from multiple VLANs, potentially stealing sensitive data.

B. Evil twin is a rogue wireless AP attack, unrelated to switch impersonation.

C. DNS poisoning corrupts name resolution, not VLAN access.

D. ARP spoofing is a Layer 2 on-path attack, not masquerading as a switch.

References (CompTIA Network+ N10-009):

Domain: Network Security — VLAN hopping attacks, switch spoofing techniques.

A SIEM (Security Information and Event Management) platform is built to collect, correlate, and alert on security-relevant events across many sources, which is exactly what’s needed to identify patterns such as brute force attempts, port scanning, and DDoS indicators. In Network+ (N10-009) security operations concepts, correlation is key: a SIEM can ingest logs from firewalls, IDS/IPS, servers, authentication systems, endpoint agents, and network devices, then apply rules/analytics to detect suspicious behavior that might not be obvious from a single log source. It can also generate real-time alerts, dashboards, and incident timelines—helping the engineer respond quickly and prioritize threats.

Packet capture provides deep visibility into traffic but is not inherently designed for enterprise-wide correlation and alerting without significant additional tooling and expertise. SNMPv3 is used for secure device monitoring (status, counters, performance) rather than detecting coordinated attack patterns. A syslog collector centralizes logs but generally does not provide the same level of correlation, enrichment, and automated alerting capabilities as a SIEM. Therefore, SIEM is the best answer.

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When working with fiber optic cables, one common issue is that the transmit (TX) and receive (RX) fibers might be reversed. The first step in troubleshooting should be to reverse the fibers at one end to ensure they are correctly aligned (TX to RX and RX to TX). This is a simple and quick step to rule out a common issue before moving on to more complex troubleshooting.References: CompTIA Network+ study materials.

The netstat output shows that multiple ports are open, including Telnet (23), FTP (20), and TFTP (69), which are potential security risks. Disabling unused ports minimizes the attack surface, reducing security vulnerabilities.

Breakdown of Options:

A. Disable the unused ports – Correct answer. Unused ports should be closed to prevent unauthorized access.

B. Enforce access control lists – ACLs help control access but do not disable unnecessary services.

C. Perform content filtering – Content filtering controls web traffic, not port security.

D. Set up a screened subnet – A DMZ (screened subnet) improves security but does not address open ports.

This is an example of Multi-Factor Authentication (MFA) because it requires:

Something you know (username/password)

Something you have (a phone-generated passcode)

Breakdown of Options:

A. SSO (Single Sign-On) – Allows one login for multiple services, but does not add a second authentication factor.

B. LDAP (Lightweight Directory Access Protocol) – Used for directory authentication, not MFA.

C. MFA (Multi-Factor Authentication) – ✅ Correct answer. Uses multiple authentication factors for better security.

D. SAML (Security Assertion Markup Language) – Used for federated identity management, not multi-factor authentication.

•AAAA records map domain names to IPv6 addresses, enabling proper resolution.

•PTR records (A) are for reverse DNS lookups.

•TXT records (B) store text-based information, not IP addresses.

•NS records (D) define authoritative name servers but don’t directly affect IPv6 resolution.

????Reference: CompTIA Network+ N10-009 Official Documentation – DNS Configuration & IPv6.

NAT (Network Address Translation) helps hide internal IP addresses from external networks, adding a layer of security by preventing direct access to internal systems from the outside.

A rogue DHCP server occurs when an unauthorized or misconfigured DHCP server assigns incorrect IP addresses, default gateways, or DNS settings to clients.

•In this scenario:

•The user can ping the gateway, meaning local network communication is working.

•However, they cannot access network resources, which suggests incorrect IP configuration (likely due to a rogue DHCP server assigning the wrong gateway or DNS).

•Why not the other options?

•VLAN hopping (A): This is an attack that exploits VLAN configurations to gain access to unauthorized VLANs. It would not typically cause multiple users to lose network access.

•Distributed DoS (C): A DDoS attack floods a network or service with traffic, but this issue is more likely misconfigured IP settings than an actual attack.

•Evil twin (D): This refers to a fraudulent Wi-Fi network mimicking a legitimate one. Since the users are on a wired network (ipconfig output checked), this is not applicable.

The netstat command provides information about network connections, routing tables, interface statistics, masquerade connections, and multicast memberships. Running netstat on the server can help the administrator verify that the web server process is listening on the expected port (e.g., port 80 for HTTP or port 443 for HTTPS) and that there are no issues with network connections. This is a crucial first step in diagnosing why the web server is not accessible via a browser.References: CompTIA Network+ study materials. ​

In a data center that uses hot aisle/cold aisle ventilation, equipment is typically installed so that cool air enters from the cold aisle (front) and hot air is exhausted to the hot aisle (rear). This configuration maximizes cooling efficiency.

The customer can access local resources (a database server), which means local networking is working. However, the inability to reach the internet suggests an issue with the default gateway. If the default gateway is unreachable, packets will not be routed outside the local network.

Breakdown of Options:

A. Incorrect DNS – DNS issues would cause problems resolving domain names, but the user should still be able to access external resources via IP addresses.

B. Unreachable gateway – ✅ Correct answer. If the default gateway is incorrect or unreachable, the device cannot route traffic to the internet.

C. Failed root bridge – STP (Spanning Tree Protocol) failures cause switching issues, but the user can still access local devices, meaning STP is not the problem.

D. Poor upstream routing – Would affect the entire network, not just one user.

EIGRP (Enhanced Interior Gateway Routing Protocol) has a default administrative distance (AD) value of 90 for internal routes. The administrative distance is used to rate the trustworthiness of routing information received from different routing protocols. EIGRP, developed by Cisco, has an AD of 90, which is lower than that of RIP (120) and OSPF (110), making it more preferred if multiple protocols provide a route to the same destination.References: CompTIA Network+ study materials.

The first step of troubleshooting is always to identify the problem, which includes verifying the symptoms (incorrect time), asking the user clarifying questions, and checking system logs. Only after confirming the problem can the administrator proceed to form a theory and plan.

A. Plan of action is later.

B. Implement solution comes after testing a theory.

D. Test the theory requires a defined problem first.

References (CompTIA Network+ N10-009):

Domain: Network Troubleshooting — Troubleshooting methodology (Identify → Theory → Test → Plan → Implement → Verify → Document).

A CNAME (Canonical Name) record maps an alias to the correct fully qualified domain name (FQDN). If a user is redirected to the wrong hostname, correcting or updating the CNAME ensures the alias points to the proper domain.

B. PTR record maps IP to hostname (reverse DNS), not forward website resolution.

C. NTP relates to time sync, irrelevant to DNS resolution.

D. TXT record stores metadata like SPF or DKIM info, not used for hostname aliasing.

References (CompTIA Network+ N10-009):

Domain: Network Standards, Protocols, and Implementations — DNS record types (A, AAAA, CNAME, PTR, TXT).

The correct answer is Presentation, which is Layer 6 of the OSI model. According to the CompTIA Network+ N10-009 objectives, the Presentation layer is responsible for data formatting, compression, and encryption, ensuring that data sent from the application layer of one system can be properly interpreted by the receiving system.

End-to-end encryption refers to encrypting data before transmission and decrypting it only at the final destination, preventing intermediaries from accessing the plaintext data. In the OSI model, this encryption and decryption function is logically placed at the Presentation layer, which sits between the Application and Session layers. This layer transforms data into a standardized format and applies security mechanisms such as encryption algorithms.

While modern implementations like TLS/SSL often operate across multiple layers in real-world networking stacks, the Network+ exam adheres to the conceptual OSI model when testing knowledge. From an OSI perspective, encryption is explicitly associated with the Presentation layer.

The Application layer provides network services to end-user applications, the Session layer manages session establishment and teardown, and the Transport layer focuses on segmentation, flow control, and reliability. None of these layers are primarily responsible for encryption within the OSI framework.

CompTIA emphasizes understanding these conceptual responsibilities, making Presentation the correct and expected answer.

VLANs (Virtual Local Area Networks) segment network traffic by department, allowing ACLs (Access Control Lists) to be applied based on VLAN membership, improving security and resource isolation.

Breakdown of Options:

A. VLAN – Correct answer. VLANs enable logical network segmentation, allowing ACLs per department.

B. DHCP – Assigns IP addresses but does not control access.

C. VPN – Provides remote access, not segmentation within a network.

D. STP – Prevents switching loops, not related to ACL implementation.

This process describes Zero-touch provisioning (ZTP), where a device automatically pulls its configuration from a cloud controller or URL once connected to the internet. It's common in SD-WAN and modern network appliances.

A. SASE (Secure Access Service Edge) refers to cloud-delivered network security, not a provisioning method.

C. Infrastructure as code automates infrastructure deployment using code, but this scenario specifically fits ZTP.

D. Configuration management tracks and maintains system configurations but doesn't describe the installation process.

???? Reference:

CompTIA Network+ N10-009 Official Objectives: 4.3 – Explain remote access methods and automation.

In data centers, hot aisle/cold aisle configurations are used to manage airflow and cooling efficiency. Port-side exhausts should be oriented towards the warm aisle to expel hot air and maintain optimal cooling. The document clarifies:

“Equipment with port-side exhausts should be oriented towards the warm aisle to ensure that hot air is properly directed away from the cold air intake areas. This alignment supports effective cooling in data center environments.”

The correct answer is IP address blocks because geofencing policies typically rely on public IP address ranges associated with specific geographic regions or countries. According to CompTIA Network+ (N10-009) security objectives, geofencing is a security control used to restrict or allow traffic based on geographic location. This is commonly implemented on firewalls, VPN concentrators, or security gateways by referencing databases that map IP address blocks to countries or regions.

When configuring geofencing, administrators create access control rules that permit or deny traffic from specific country-based IP ranges. This method is effective for limiting remote access to approved geographic locations and reducing exposure to international threat sources.

MAC filtering (Option A) is used within local networks and does not function over the internet for geographic control. Administrative distance (Option B) is a routing concept that determines route preference and has no relation to access control policies. Bluetooth beacon signals (Option C) are used for proximity-based services and indoor positioning, not for country-level remote access restrictions.

Therefore, leveraging IP address blocks is the correct approach for implementing geofencing controls.

WPA2/WPA3 mixed mode provides compatibility for older devices (that only support WPA2) while allowing newer devices to take advantage of stronger WPA3 encryption. This ensures maximum compatibility and security in a mixed-device environment.

A. WPA3 only is most secure but not compatible with legacy devices.

B. WPA2 only is secure but does not future-proof against WPA3-capable devices.

D. WPA/WPA2 mixed mode is weaker due to WPA (deprecated, insecure).

References (CompTIA Network+ N10-009):

Domain: Network Security — Wi-Fi encryption standards, WPA2 vs WPA3, mixed-mode compatibility.

Broadcast traffic is sent to all nodes on the network. In a broadcast, a single packet is transmitted to all devices in the network segment. This is commonly used for tasks like ARP (Address Resolution Protocol) requests.

Broadcast Domain: All devices within the same broadcast domain will receive broadcast traffic.

Network Types: Ethernet networks commonly use broadcast traffic for certain functions, including network discovery and addressing.

IPv4 Broadcast: An IPv4 broadcast address (e.g., 255.255.255.255) ensures the packet is sent to all devices on the network.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Explains network traffic types, including broadcast, unicast, and multicast.

Cisco Networking Academy: Provides training on network communication methods and traffic types.

Network+ Certification All-in-One Exam Guide: Discusses different types of network traffic and their uses in various network scenarios.

Broadcast traffic is essential for network operations that require communication with all nodes, such as ARP requests or DHCP discovery messages.

Spanning Tree Protocol (STP) uses bridge priority values to determine the root bridge in a switched network topology. Correctly configuring bridge priority helps in maintaining a loop-free and efficient network. The document explains:

“Spanning Tree Protocol (STP) uses bridge priority values to determine which switch will be the root bridge, ensuring loop prevention and efficient path selection within the network.”

The correct answer is Platform as a Service (PaaS). PaaS provides developers with a ready-to-use platform that includes runtime environments, developer tools, middleware, and database services. Developers can focus on writing code while the provider handles security patches, updates, and infrastructure management.

A. CaaS (Containers as a Service) focuses on deploying and managing containerized applications, not providing full developer platforms.

B. IaaS delivers virtual machines, storage, and networking, but administrators must install and maintain the OS, middleware, and updates.

D. SaaS provides end-user applications (e.g., email, CRM), not platforms for development.

By using PaaS, the developers can build applications quickly and cost-effectively without worrying about underlying infrastructure or system maintenance.

References (CompTIA Network+ N10-009):

Domain: Networking Concepts — Cloud service models (IaaS, PaaS, SaaS, CaaS).

IPSec (Internet Protocol Security) is the best choice for secure communication over the internet, as it provides encryption, authentication, and data integrity. It is widely used in VPNs and site-to-site secure tunnels.

Breakdown of Options:

A. DCI (Data Center Interconnect) – A general term for linking data centers, but it doesn’t specify a secure tunneling protocol.

B. GRE (Generic Routing Encapsulation) – Encapsulates traffic but lacks encryption, making it less secure than IPSec.

C. VXLAN (Virtual Extensible LAN) – Used for Layer 2 network overlays, not for securing communication over the internet.

D. IPSec – ✅ Correct answer. Provides encryption, authentication, and integrity for data over the internet.

IPv4 addresses are divided into classes:

Class A: Supports 16,777,214 hosts (large enterprises).

Class B: Supports 65,534 hosts (medium to large networks).

Class C: Supports 254 hosts (small to medium networks).

Class D: Used for multicast, not for assigning IPs to hosts.

Step-by-step Calculation:

The network will have 150 users initially, with a projected growth of 10 users, totaling 160 users.

Each user has two devices, so 160 × 2 = 320 IP addresses needed.

A Class C subnet has 254 usable IPs by default, which is not sufficient.

A Class B subnet can support thousands of hosts, making it the most appropriate option.

Incorrect Options:

A. Class D: Reserved for multicast, not for host assignments.

C. Class A: Overkill for a network of this size.

D. Class C: Cannot support 320 hosts without subnetting, making Class B the best choice.

The correct answer is Documenting findings, outcomes, and lessons learned because proper documentation and closure are the final steps in the ticket management and troubleshooting process. According to CompTIA Network+ (N10-009) objectives under network operations and troubleshooting methodology, once an issue is resolved, technicians must verify full system functionality, implement preventive measures if needed, and document the entire process before closing the ticket.

Documentation ensures that all relevant information—such as the root cause, corrective actions taken, configuration changes made, and lessons learned—is recorded for future reference. This supports knowledge base updates, trend analysis, compliance requirements, and improved response times for similar incidents.

Escalation (Option A) occurs earlier if the issue cannot be resolved at the current support tier. Establishing an action plan (Option D) is part of the remediation phase, not the final step. Functional and non-functional testing (Option B) occurs during verification before closure.

Therefore, comprehensive documentation and formal ticket closure represent the final step in the ticket management lifecycle.

224.0.0.1 is a multicast address that allows packets to be sent to all hosts within a multicast group. Since video streaming often uses multicast to efficiently distribute data to multiple clients without unnecessary duplication, this is the correct answer.

•Why not the other options?

•127.0.0.1 (A) – This is the loopback address used for internal device testing, not for multicast traffic.

•172.17.1.1 (B) – This is a private unicast address, meaning it can only send packets to one specific host.

•240.0.0.1 (D) – This falls within the reserved experimental IP address range and is not used for multicast.

If the user cannot communicate with 192.168.10.1, they might be on a different subnet. Changing the subnet mask to 255.255.255.0 ensures the user and the file server are in the same subnet.

Breakdown of Options:

A. Changing the IPv4 address to 192.168.10.1 – This would conflict with the server's IP.

B. Changing the subnet mask to 255.255.255.0 – ✅ Correct answer. Ensures both the user and the server are on the same subnet.

C. Changing the DNS servers – DNS does not affect local network connectivity.

D. Changing the physical address – The MAC address does not impact subnet communication.

The user’s inability to access the marketing department’s shared drives, despite having internet access, suggests a network segmentation issue. The most likely cause is an incorrect VLAN assignment. The computer is physically located on the accounting department floor, and the switchport is likely configured for the accounting VLAN, not the marketing VLAN. VLANs segment network traffic, and if the computer is in the wrong VLAN, it cannot communicate with the marketing department’s resources.

Why not Mismatched switchport duplex? Duplex mismatches cause performance issues (e.g., packet loss) but not specific access denials to shared drives.

Why not Misconfigured gateway settings? Incorrect gateway settings would prevent internet access, which the user has.

Why not SVI is assigned to the wrong IP address? A Switch Virtual Interface (SVI) with an incorrect IP address affects inter-VLAN routing, but this would likely impact multiple users, not just one.

Out-of-band (OOB) management refers to using a dedicated management network that is physically separate from the regular data network. This management network uses a different set of IP addresses to ensure that management traffic is isolated from user data traffic, providing a secure way to manage network devices even if the main network is down or compromised.References: CompTIA Network+ study materials. ​