NSE6_FSR-7.3 Fortinet NSE 6 - FortiSOAR 7.3 Administrator Questions and Answers

The fdn.log file in FortiSOAR contains logs related to license synchronization activities. This log file records events and errors associated with license checks and synchronization with Fortinet's licensing servers, ensuring that the FortiSOAR instance remains compliant with licensing requirements. Monitoring fdn.log can help administrators troubleshoot issues related to license synchronization and ensure the system operates within the licensed limits​.

When the PostgreSQL database is externalized in FortiSOAR, certain HA-related CLI commands become inapplicable. Specifically, the csada ha firedrill command, which is used to test the integrity of the HA cluster by simulating failures, is not applicable in scenarios where the database is managed outside FortiSOAR. Externalizing the database changes how FortiSOAR manages database connections, making some internal commands like firedrill redundant​.

In a FortiSOAR High Availability (HA) cluster setup with an externalized PostgreSQL database, it is necessary to configure the database server to allow incoming connections from all FortiSOAR nodes. This configuration involves modifying the pg_hba.conf file to set up host-based authentication and control which IP addresses can connect. The postgresql.conf file must also be adjusted to enable listening on all necessary IP addresses, which is critical for FortiSOAR nodes to connect to the database server securely and reliably. Together, these configurations ensure that all FortiSOAR nodes can access the database, facilitating effective HA functionality​.

The FortiSOAR queue and shift management feature enables several key activities for managing shifts and queues. Administrators can initiate shift handovers, allowing for smooth transitions between shift leads and members. They can also designate specific roles within shifts, including shift leads and members, to define responsibilities. Additionally, queue rules can be established based on certain conditions, ensuring that incidents and tasks are assigned according to predefined criteria, which helps streamline operations and improve response times​.

In FortiSOAR, the service responsible for the playbook scheduling functionality is colcrybeatd. This service manages the timing and execution of scheduled playbooks, allowing for the automation of various tasks at specified intervals. It ensures that playbooks execute according to their configured schedules, which can include tasks such as data ingestion, threat detection, or incident response actions. Proper functioning of this service is essential for the reliable automation of time-dependent processes within FortiSOAR​.

In FortiSOAR, the "Application Administrator" role is a default role that holds broad privileges, including the ability to assign permissions to other teams. This role is fundamental to system administration and is recommended not to be removed as it provides crucial administrative capabilities. Removing or modifying this role could impact FortiSOAR's ability to manage user roles and permissions effectively, which could hinder system operations and user management​.

When configuring the system proxy for FortiSOAR, it is essential to ensure connectivity to certain URLs to maintain system updates and licensing. For FortiSOAR, access to https://iepo.fortisoar.fortinet.com is required for incident enrichment and analysis, while https://globalupdate.fortinet.net is necessary for global updates to keep the system up-to-date with the latest threat information. These connections allow FortiSOAR to communicate with Fortinet's servers to fetch updated threat intelligence and system updates, which are critical for the operational effectiveness of FortiSOAR​.