NSK200 Netskope Certified Cloud Security Integrator (NCCSI) Questions and Answers

Adding a Skope IT query to a custom watchlist allows the query to be saved and easily accessed. Saving the watchlist and managing filters also lets you customize it further and share it with others in your organization if needed​​.

The correct method is to create a Do Not Decrypt SSL policy for the Google traffic. This satisfies both parts of the requirement: Netskope does not perform SSL inspection on the selected Google traffic, but the traffic is still sent to the Netskope Cloud, preserving visibility and policy awareness. A steering exception would bypass Netskope entirely at the device level, which means the traffic would not reach the Netskope Cloud and visibility would be reduced or lost. A real-time block policy would deny the traffic, not merely prevent inspection. Adding a trusted CA only addresses certificate trust and does not define an inspection bypass. Netskope specifically distinguishes SSL decryption bypasses from steering bypasses and recommends SSL bypasses when visibility should be preserved.

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To monitor the activities that users perform on a homegrown cloud application, you need to create a new cloud application definition using the Chrome extension. The Chrome extension is a tool that allows you to record the traffic and activities of any web-based application and create a custom app definition that can be imported into your Netskope tenant1. This way, you can enable Netskope to detect and analyze the activities of your homegrown cloud application and apply policies accordingly. Therefore, option D is correct and the other options are incorrect. References: Creating a Cloud App Definition - Netskope Knowledge Portal

To deploy the Netskope client to all company users on Windows laptops without user intervention, you can use either SCCM or GPO. These are two methods of packaging the application and pushing it silently to the user’s device using Microsoft tools4. These methods do not require the user to have local admin privileges or to initiate the installation themselves. They also allow enforcing the use of the client through company policy. The Netskope client can authenticate the user using Azure ADFS as the identity provider, as long as the UPN of the logged in user matches the directory5

To help the customer with the scenario of malware in their AWS S3 buckets, two actions that would help are B. Enable Threat Protection (Malware Scan) for all of their AWS instances to identify malware and C. Create an API protection policy to quarantine malware in their AWS S3 buckets. Threat Protection (Malware Scan) is a feature that allows you to scan files in your cloud services, such as AWS S3, for malware using Netskope’s advanced threat protection engine. You can enable Threat Protection (Malware Scan) for all of your AWS instances in the Netskope tenant by going to Settings > Cloud Services > AWS > Threat Protection and selecting the Enable Malware Scan option1. This will help you identify malware in your AWS S3 buckets and generate alerts for further action. An API protection policy is a rule that specifies the actions and notifications that Netskope applies to the data that is already resident in your cloud services, such as AWS S3, based on various criteria. You can create an API protection policy to quarantine malware in your AWS S3 buckets by going to Policies > API Protection > New Policy and selecting the AWS service, the Malware Scan data identifier, and the Quarantine action in the policy page2. This will help you isolate malware in your AWS S3 buckets and prevent it from spreading or being accessed by unauthorized users. Therefore, options B and C are correct and the other options are incorrect. References: Threat Protection (Malware Scan) - Netskope Knowledge Portal, Add a Policy for API Protection - Netskope Knowledge Portal

To reduce false positives by only triggering policies when contents of your customer database are uploaded to Dropbox, you can use two methods: Upload the .csv export to the Netskope tenant DLP rules section to create an exact match hash. This is a method that allows you to upload a file containing structured data, such as a customer database, to the Netskope tenant and generate a hash of the data. The hash is then used to match the data in the cloud traffic and trigger DLP policies. This method is suitable for files that are less than 10 MB in size. To upload the file, you need to go to Policies > Data Protection > DLP Rules and click on Exact Match Hashes. Then you can select the file from your local system and upload it. Use a Netskope virtual appliance to create an exact match hash. This is a method that allows you to create a file containing structured data, such as a customer database, and upload it to the Netskope cloud using a virtual appliance. The virtual appliance encrypts the file before uploading it and generates a hash of the data. The hash is then used to match the data in the cloud traffic and trigger DLP policies. This method is suitable for files that are larger than 10 MB in size. To create the file, you need to follow a specific format and save it as a .csv file. To upload the file, you need to use the request dlp-pdd upload command on the virtual appliance CLI. The other options are not valid methods for this task. You cannot use the Netskope client to upload the .csv export to the Netskope management plane DLP container, as this is not a supported feature of the client. You cannot send the .csv export to Netskope using a support ticket with the subject, “create exact match hash”, as this is not a secure or efficient way of creating an exact match hash. References: Create an Exact Match Hash from the UI1, Create an Exact Match Hash from a Virtual Appliance2

Allowing UDP port 443 is recommended to support DTLS, which enhances performance over the Netskope tunnel. TCP port 443 must also be allowed as it is essential for secure HTTPS connections used by Netskope services​​.

Two reasons for the message “Disabled due to error” when hovering the mouse over the Netskope client icon are A. The client service is manually stopped and C. The client health check has failed. The client service is a background process that runs the Netskope client on the user’s device and communicates with the Netskope cloud. If the client service is manually stopped by the user or by another program, the Netskope client will be disabled and show a red dot on the icon1. The client health check is a feature that monitors the status of the Netskope client and performs self-repair actions if any issues are detected. If the client health check has failed, it means that the Netskope client has encountered a critical error that cannot be fixed automatically, such as corrupted files or registry entries. In this case, the Netskope client will be disabled and show a red dot on the icon2. Therefore, options A and C are correct and the other options are incorrect. References: Troubleshooting Netskope Client - Netskope Knowledge Portal, Client Health Check - Netskope Knowledge Portal

If user groups cannot be pushed from the IdP into Netskope, one possible cause is that the group contains both active and deactivated users. Deactivated users in a group can create conflicts during provisioning, as Netskope expects all users in the group to be active​​.

To create a custom malware detection profile, adding a quarantine profile ensures that detected threats are appropriately isolated. Additionally, a custom hash list as a blocklist allows you to block specific known malware hashes, further enhancing the customization of the malware detection profile​​.

The " 200 " response code confirms that the request was processed successfully. The request URL indicates that it was set to retrieve application event data with a limit of 5000 records. Additionally, the response includes categories such as " Professional Networking and Social, " verifying that these were part of the requested data​​.

The correct solution is to use IPsec and GRE tunnels with Cloud Firewall. Netskope Cloud Firewall supports secure tunneling methods such as IPsec and GRE, enabling companies to steer traffic to the Netskope Security Cloud without requiring the Netskope client. This is particularly useful when endpoint installation of the client is not feasible, such as in remote offices where network infrastructure like routers and firewalls are available​​.

DTLS (Datagram Transport Layer Security) is a protocol that provides secure communication over UDP. It is an option that can be enabled in the client configuration settings in the Netskope tenant. Enabling DTLS can improve the performance of the Netskope client, especially in high latency or packet loss scenarios. DTLS is not related to Real-time Protection policies, SSL decryption policies, or steering configuration, which are different configuration elements in the Netskope tenant. References: Client Configuration Settings 3, Netskope Client Performance 4

To allow the security team to use the test data file that was detected as a virus by the Netskope Heuristics Engine, the following two steps are correct:

Click the “Add To File Filter” button to add the IOC to a file list. This will exclude the file from future malware scans and prevent false positive alerts. The file list can be managed in the Settings > File Filter page1.

Click the “Lookup VirusTotal” button to verify if this IOC is a false positive. This will open a new tab with the VirusTotal report for the file hash. VirusTotal is a service that analyzes files and URLs for viruses, worms, trojans, and other kinds of malicious content. The report will show how many antivirus engines detected the file as malicious and provide additional information about the file2.

https://docs.netskope.com/en/netskope-help/admin-console/incidents/

Creating a steering exception for the host is the appropriate action to prevent SSL decryption on specific network traffic. Steering exceptions allow you to bypass decryption for designated hosts, which is useful for privacy-sensitive scenarios​​.

When a policy flags a file to be quarantined, that file is placed in a quarantine folder and a tombstone file is put in the original location in its place. The quarantine folder is located in the Netskope data center assigned in the Quarantine profile. The Quarantine profile is configured in Settings > Threat Protection > API-enabled Protection. The quarantined file is zipped and protected with a password to prevent users from inadvertently downloading the file. Netskope then notifies the admin specified in the profile1. Therefore, option B is correct and the other options are incorrect. References: Quarantine - Netskope Knowledge Portal, Threat Protection - Netskope Knowledge Portal

 A file profile is an object that contains a list of file hashes that can be used to create a malware detection profile. A file profile can be configured as an allowlist or a blocklist, depending on whether the files are known to be benign or malicious. A file profile can be created in the Settings > File Profile page1. A malware detection profile is a set of rules that define how Netskope handles malware incidents. A malware detection profile can be created in the Policies > Threat Protection > Malware Detection Profiles page2. To create a malware detection profile, one needs to select a file profile as an allowlist or a blocklist, along with the Netskope malware scan option. The other options are not objects that can be selected when creating a malware detection profile.

Netskope’s Real-time Protection policies and API Data Protection policies have different ways of applying actions based on the policy order. Real-time Protection policies are analyzed sequentially from top to bottom and stop once a policy is matched. This means that only one policy action is applied per transaction. API Data Protection policies are all enforced, regardless of sequential order. This means that multiple policy actions can be applied per file or email. Therefore, the correct statement is that all API policies are enforced, regardless of sequential order, while real-time policies are analyzed sequentially from top to bottom and stop once a policy is matched. References: Real-time Protection Policies1, API Data Protection Policies2

Netskope Advanced Analytics is the correct choice because the requirement is not just to show application risk data, but to present it visually and allow drill-down and pivot-style analysis. Advanced Analytics supports custom reports, dashboards, widgets, and visualizations built from event and alert data. Netskope also describes drill-down behavior within visualizations, where users can click data points and explore the underlying details. This makes it appropriate for an executive cloud risk assessment because it supports high-level presentation and deeper analysis from the same reporting layer. Netskope Reports are less flexible for interactive pivoting and drill-down. Skope IT Application Events are operational logs, not executive reporting dashboards. CCI discovered apps can support risk review, but it does not satisfy the full visualization, pivot, and drill-down requirement.

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To determine proper policy ordering for Netskope Real-time Protection policies, you need to follow these two statements: B. You do not need to create an “allow all” Web Access policy at the bottom. D. You must place high-risk block policies at the top. These statements are based on the best practices for policy ordering recommended by Netskope3. An “allow all” Web Access policy at the bottom is not necessary because any traffic that does not match any policy will be allowed by default. However, you can create a “monitor all” Web Access policy at the bottom if you want to log all the traffic that is not matched by any other policy4. High-risk block policies at the top are important because they prevent any traffic that poses a serious threat or violates a critical compliance standard from reaching its destination. These policies should have higher priority than other policies that may allow or modify the traffic5. Therefore, options B and D are correct and the other options are incorrect. References: Real-time Protection Policies - Netskope Knowledge Portal, Create a Real-time Protection Policy for Web Categories - Netskope Knowledge Portal, Best Practices: Real-time Protection Policies (1 of 2) - Netskope

To integrate Netskope with EDR vendors such as CrowdStrike and share threat data, a requirement for a successful integration is A. API Client ID. An API Client ID is a unique identifier that is used to authenticate and authorize requests to the EDR vendor’s API. You need to obtain an API Client ID from the EDR vendor and enter it in the Netskope tenant settings under Threat Protection > Integration. This will allow Netskope to communicate with the EDR vendor and exchange threat intelligence and remediation actions1. Therefore, option A is correct and the other options are incorrect. References: Integrating CrowdStrike for EDR - Netskope Knowledge Portal

To ensure that the traffic from the Zoom client is visible to Netskope, you need to remove the Zoom certificate-pinned application from the default steering configuration and remove the default steering exception for the Web Conferencing Category. A certificate-pinned application is an application that validates the server certificates against the hardcoded ones in the application. This is a security technique used to prevent man-in-the-middle attacks and secure access to the application. By default, Netskope bypasses the traffic from certificate-pinned applications and does not decrypt or inspect it3. Zoom is one of the predefined certificate-pinned applications that Netskope supports4. To enable Netskope to inspect the traffic from Zoom, you need to remove it from the steering configuration that applies to your users5. Additionally, you need to remove the default steering exception for the Web Conferencing Category, which includes Zoom and other similar applications. A steering exception is a rule that specifies the traffic that you want to bypass Netskope and go directly to the destination6. By removing this exception, you allow Netskope to steer and analyze the traffic from web conferencing applications. Therefore, options C and D are correct and the other options are incorrect. References: Certificate Pinned Applications - Netskope Knowledge Portal, Certificate Pinned App (CPA) - The Netskope Community, Steering Configuration - Netskope Knowledge Portal, Steering Exceptions - Netskope Knowledge Portal

In order to restrict users from logging into their personal Google accounts, the policy should include a user constraint. This will ensure that only users with corporate accounts can access the corporate collaboration suite. The user constraint can be added by selecting the “User” option in the “Source” field and then choosing the appropriate user group or identity provider. The other options are not relevant for this scenario. References: [Creating a Policy to Block Personal Google Services], [Policy Creation] , [User Constraint]

For the use case of managed Windows-based endpoints where no clients or agents can be added, you can suggest that the customer use Netskope’s Explicit Proxy. Explicit Proxy is a method for steering traffic from any device to the Netskope Cloud using a proxy server. There are two supported configurations for this use case: Endpoints can be configured to directly use the Netskope proxy by setting the proxy settings in the browser or the operating system to point to the explicit proxy destination provided by Netskope. Endpoints can be configured to use a Proxy Auto Configuration (PAC) file by downloading a PAC file template from Netskope and modifying it according to the customer’s needs. The PAC file can be hosted on-premises or on the cloud and distributed to the endpoints. The other options are not valid for this use case. Endpoints do not need separate steering configurations in the tenant settings, as they can use the same explicit proxy destination and port. Endpoints do not need to be configured in the device section of the tenant to interoperate with all proxies, as this is only required for reverse proxy mode. References: Explicit Proxy3, [Explicit Proxy over IPSec and GRE Tunnels]

The Directory Importer is a component of the Netskope Adapters that connects to the domain controller and periodically fetches user and group information to post that info to your tenant instance in the Netskope cloud1. If you are having issues with this process, the first thing you should investigate is the Directory Importer itself. You can check the status of the Directory Importer service, the configuration file, the logs, and the connectivity to the domain controller and the Netskope cloud2. Therefore, option B is correct and the other options are incorrect. References: Configure Directory Importer - Netskope Knowledge Portal, Troubleshooting Directory Importer - Netskope Knowledge Portal