PSM-I Professional Scrum Master I Questions and Answers

A Developer is accountable for creating a plan for the Sprint, the Sprint Backlog, and organizing the work required to meet the Sprint Goal, as stated in the Scrum Guide: " Developers are the people in the Scrum Team that are committed to creating any aspect of a usable Increment each Sprint. The specific skills needed by the Developers are often broad and will vary with the domain of work. However, the Developers are always accountable for:

Creating a plan for the Sprint, the Sprint Backlog;

Instilling quality by adhering to a Definition of Done;

Adapting their plan each day toward the Sprint Goal; and,

Holding each other accountable as professionals. "

The Scrum Master should ask the person to share the issue with the team as soon as possible, as stated in [5]: “The Scrum Master should encourage transparency and collaboration within the team and with other stakeholders. If there is a concern about data security issues, it should be brought up to the team and discussed openly. The team can then decide how to handle it, whether by creating a Product Backlog item, updating the definition of “Done”, or taking some other action.”

According to the Scrum Guide, every Scrum Team must have a Product Owner and a Scrum Master, as they are essential roles for Scrum. The outcomes of the Scrum Team are affected by their participation and availability, as they provide guidance, support, and facilitation to the Development Team and the stakeholders. The other options are false, as they imply that a Product Owner or a Scrum Master can be replaced or optional, which is not consistent with Scrum.

According to the Scrum Guide 1 , an Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, an Increment must be usable. Multiple Increments may be created within a Sprint. The sum of the Increments is presented at the Sprint Review thus supporting empiricism. However, an Increment may be delivered to stakeholders prior to the end of the Sprint. The Sprint Review should never be considered a gate to releasing value. Therefore, in order to produce integrated Increments that are potentially releasable, the best suited structure for Development Teams is to develop functionality from beginning to end throughout all technical layers.

According to the Scrum Guide 1 , a Sprint can be cancelled before the Sprint time-box is over. Only the Product Owner has the authority to cancel the Sprint, although he or she may do so under influence from the stakeholders, the Developers, or the Scrum Master. A Sprint would be cancelled if the Sprint Goal becomes obsolete. This might occur if the company changes direction or if market or technology conditions change. In general, a Sprint should be cancelled if it no longer makes sense given the circumstances. But, due to the short duration of Sprints, cancellation rarely makes sense.

The Product Backlog is ordered by the Product Owner with the most valuable items placed at the top, as stated in [6]: “The Product Owner is responsible for ordering items on their product backlog based on their value to customers and users. Value can be measured by various factors, such as business value, customer satisfaction, risk reduction, learning opportunities, etc. The most valuable items are placed at the top of the product backlog so that they can be delivered sooner by the development team.”

The correct answer is A because the Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. Product Backlog ordering should therefore be driven primarily by value, not by keeping every Developer busy at all times. Scrum does not optimize for utilization. It optimizes for value delivery, learning, and progress toward the Product Goal.

The Scrum Master should coach the Product Owner to keep the Product Backlog ordered based on what delivers the most value and best supports product outcomes. External dependencies may influence sequencing, but they should not cause the Product Owner to abandon value-based ordering just to fill capacity. In Scrum, some inefficiency may temporarily occur due to uncertainty or dependency constraints, but that is not a reason to shift toward activity-based planning.

Option B is too prescriptive and assumes a specific backlog ordering response. Option C is incorrect because maximizing utilization is not the Product Owner’s responsibility and is not a Scrum objective. Scrum encourages focus on valuable Increments, not on ensuring that everyone is always fully occupied regardless of whether the work is the most important.

The correct answer is B, because when multiple Scrum Teams work from the same Product Backlog, they should pull in work in agreement with the Product Owner. The Scrum Guide states that “multiple Scrum Teams often work together on the same product. One product goal unites them. Therefore, they must mutually define and comply with a definition of ‘Done’ that applies to their combined work product.” Therefore, they should collaborate and coordinate with each other and with the Product Owner to select Product Backlog items that align with their shared product goal.

The correct answer is B, because a Product Owner is best described as a value optimizer. The Scrum Guide states that “the Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team.” Therefore, a Product Owner should focus on delivering value to the customers and stakeholders through the product.

According to the Scrum Guide, Developers are self-managing, which means that they manage their own Sprint Backlog. They decide how to organize their work and collaborate effectively to deliver a valuable Increment that meets the Definition of Done and the Sprint Goal. The other options are not valid, as they imply that Developers manage things that are either determined by the Scrum framework (such as Sprint length), by collaboration with other roles (such as when to release or stakeholders for the Sprint Review), or by the Product Owner (such as Product Backlog ordering).

The correct answers are B and C, because these are the two primary ways a Scrum Master keeps a Development Team working at its highest level of productivity. The Scrum Guide states that “the Scrum Master serves the Development Team in several ways, including … removing impediments to the Development Team’s progress; facilitating Scrum events as requested or needed; and coaching the Development Team in self-organization and cross-functionality.” Therefore, by removing impediments and facilitating decisions, the Scrum Master helps the Development Team focus on their work and deliver value.

The best two answers are A and B. As a Scrum Team, prioritizing the list and working on them in order is a good technique to tackle the impediments. This way, the team can focus on the most urgent and important issues first and avoid being overwhelmed by the number of impediments. The Scrum Master discusses the impediments with the Scrum Team is also a helpful technique, as it allows the team to share their perspectives, identify the root causes, and come up with possible solutions. The Scrum Master can also coach the team on how to remove or prevent impediments in the future.

According to the Scrum Guide, the Product Owner must participate in the Daily Scrum when he or she is actively working on items on the Sprint Backlog; however, they participate as a Developer, not as an authority figure. This means that the Product Owner can share progress, plans, and impediments with the other Developers and collaborate with them on delivering value. The other options are not valid reasons for the Product Owner to participate in the Daily Scrum, as they are either irrelevant (such as representing stakeholders or discussing impediments) or inappropriate (such as being asked by the Scrum Master).

A Product Owner releases each Increment when it makes sense, as stated in [2]: “The Product Owner decides when to release an Increment. This can be done at any time during or after a Sprint. The Product Owner may choose to release an Increment when it delivers enough value to customers or users, when it meets a market opportunity, when it reduces risk or uncertainty, or when it aligns with other business goals.”

According to the Scrum Guide 1 , the definition of “Done” is a formal description of the state of the Increment when it meets the quality measures required for the product. The definition guides the Development Team in creating a “Done” Increment. The definition of “Done” is created by the development organization (or Development Team if none is available from the development organization). The definition of “Done” may vary significantly per Scrum Team, depending on the context. One aspect of Scrum Teams inspecting how they work toward their Product Goal is that they improve their definition of “Done” over time.

The correct answer is C because the Daily Scrum is specifically an event for the Developers of the Scrum Team. According to the Scrum Guide, the Daily Scrum is held by the Developers to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work. This makes the Developers the only people who must attend.

The Scrum Master’s responsibility is to ensure that the event takes place and that attendees understand its purpose, but the Scrum Master is not required to attend unless they are actively helping the Developers or are also participating as part of the team’s work. The Product Owner is also not required to attend. While either the Scrum Master or Product Owner may be present, the Daily Scrum remains a Developers’ event.

Options A, B, D, and E are incorrect because they include roles that are not mandatory participants. Scrum is careful about this distinction to preserve self-management and ensure the Developers own daily planning. The Daily Scrum is not a status meeting for management or other roles. It is a focused inspection-and-adaptation event for the Developers.

The correct answers are B and D, because adding non-functional requirements to the Product Backlog and keeping the Product Owner posted on the expected effort helps prioritize and plan them in alignment with the product vision and goals. Additionally, adding non-functional requirements to the definition of ‘Done’ ensures that they are met every Sprint and do not accumulate technical debt.

According to the Scrum Guide 1 , the Developers are self-organizing and decide how to turn Product Backlog items into an Increment of value. No one tells them how to do their work. The Developers are accountable for creating a plan for the Sprint, the Sprint Backlog. The other roles are not responsible for making sure everyone on the Development Team does their tasks for the Sprint.

According to the Scrum Guide 1 , the Daily Scrum is an event for the Developers of the Scrum Team. The purpose of the Daily Scrum is to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work. The Daily Scrum optimizes the probability that the Developers will meet the Sprint Goal. Every day, the Developers should understand how they intend to work together as a self-organizing team to accomplish the Sprint Goal and create the anticipated Increment by the end of the Sprint. Management external to the Scrum Team is not involved in the Daily Scrum, as they may interfere with the self-management and empowerment of the Developers.

The correct answer is B because cross-functional teams in Scrum are not optimized to work on only one component or one technical layer of a system. A cross-functional Scrum Team has all the skills necessary to create value each Sprint and deliver a usable Increment. This means the team should be capable of working across the different skills and disciplines needed to complete Product Backlog items according to the Definition of Done.

If a team is organized around only one component or specialty, it creates handoffs, dependencies, and silos. Those conditions reduce agility and make it harder to deliver a complete Increment each Sprint. Scrum instead favors teams that can collaborate across analysis, design, development, testing, and other needed capabilities so they can produce finished product value rather than partial technical output.

Cross-functionality supports self-management and reduces delays caused by waiting on other specialists or teams. It helps the Scrum Team focus on outcomes instead of isolated activities. In Scrum, the goal is not local optimization of a single layer or function. The goal is delivering complete, useful, high-value Increments frequently and transparently.

The correct answers are B and C, because technical debt impacts transparency in these ways. It leads to false assumptions about the current state of the system, specifically of an Increment being releasable at the end of a Sprint, as it may contain hidden defects or incomplete functionality. It also results in future work being slowed down in unpredictable ways, as development progresses and code is added, the system becomes more difficult to stabilize and maintain.

 According to the Scrum Guide, the Sprint Review is a time for the Scrum Team and the stakeholders to inspect the product Increment and adapt the Product Backlog if needed. The Product Owner is responsible for keeping the stakeholders aware of the progress of the project and inviting them to the Sprint Review. If the Product Owner has not been doing this, or if the stakeholders have not been using the Sprint Review to inspect and evaluate progress, then they may be disappointed and angry at the seventh Sprint Review. The other options are not likely factors that led to this situation, as they are either irrelevant (such as the PMO or the development area) or incorrect (such as delaying the release).

The correct answer is C, because the Development Team should inform the Product Owner so he/she can work with the CEO. The Scrum Guide states that “only the Product Owner has the authority to cancel the Sprint, although he or she may do so under influence from the stakeholders, the Development Team, or the Scrum Master.” Therefore, if the CEO wants to add a “very important” item to a Sprint that is in progress, he or she should communicate with the Product Owner, who can then decide whether to cancel or continue the current Sprint.

The correct answer is B because the Daily Scrum is an event for the Developers. Its purpose is for the Developers to inspect progress toward the Sprint Goal and adapt their plan for the next day of work. Management external to the Scrum Team is not required for this event and should not be treated as the audience or driver of the discussion.

Option A is incorrect because the Daily Scrum is not a meeting for management updates. Option C is incorrect because the Product Owner does not attend to represent management’s views. Option D is incorrect because the Scrum Master does not speak on behalf of external management. The Daily Scrum exists to support self-management by the Developers, not to provide reporting to outside parties.

The Scrum Master ensures the event happens and that its purpose is understood, but the event remains centered on the Developers’ planning. External managers may observe only if that does not disrupt the Developers’ ability to manage their own work, but they are not necessary participants. Scrum protects the Daily Scrum from becoming a status meeting because its real value comes from enabling the Developers to collaborate, inspect progress, and adjust the Sprint Backlog in support of the Sprint Goal.

The correct answer is A. When multiple Scrum Teams work on the same product, they should share a common Definition of Done. This creates transparency across the product and ensures that all Increments are held to the same quality standard. Without one shared Definition of Done, it becomes difficult to inspect the integrated product accurately and determine whether work is truly complete.

Option B is incorrect because Scrum does not recommend separate Definitions of Done later reconciled in a hardening Sprint. Hardening Sprints are not part of Scrum and usually indicate that quality has not been built into normal development. Option C is also incorrect because merely making different definitions visible does not solve the inconsistency problem. A product needs one integrated standard of completion. Option D is incorrect because Scrum Masters do not define the Definition of Done on behalf of the teams. It must be mutually understood and used by the Scrum Teams working on that product, taking organizational standards into account.

A shared Definition of Done supports integration, quality, and releasability. It helps all teams contribute to one coherent product Increment rather than producing partially compatible outputs with differing completion standards.

According to the Scrum Guide 1 , the definition of “Done” is a formal description of the state of the Increment when it meets the quality measures required for the product. The definition of “Done” is created by the development organization (or Development Team if none is available from the development organization). The definition guides the Development Team in creating a “Done” Increment.

According to the Scrum Guide, when multiple Scrum Teams are working on the same product, they should integrate their Increments every Sprint, in order to accurately inspect what is done and ensure that there is no technical debt or unfinished work at the end of each Sprint. The other options are not valid, as they imply that integration can be skipped, delayed, or done only for some teams, which is not consistent with Scrum values and principles.

The best answer is B. The Developers on the Scrum Team should write the user documentation. According to the Scrum Guide, the Definition of Done creates transparency and ensures that the product Increment meets the quality standards required for the product 1 . If user documentation is part of the Definition of Done, then it should be completed within the Sprint by the Scrum Team 1 . The Scrum Team should have all the skills needed to deliver the product, and if user documentation is part of the product, then that skill should be on the team as well 2 . The Developers on the Scrum Team are responsible for creating a plan for delivering the Increment, which includes user documentation 1 . They can also ask for help from other more experienced writers outside the team, or learn the skill through training or workshops 2 . The other options are not consistent with the Scrum values and principles, as they would create dependencies, delays, and waste in the product development process.

The correct answer is C because Sprint Planning is timeboxed to a maximum of eight hours for a one-month Sprint. For shorter Sprints, the event is usually shorter. This timebox is defined in the Scrum Guide and helps ensure that planning is focused, efficient, and proportionate to the length of the Sprint.

Sprint Planning starts the Sprint by setting a clear direction for the work ahead. During this event, the Scrum Team discusses why the Sprint is valuable, what can be done during the Sprint, and how the chosen work will be accomplished. The outcome is the Sprint Goal, the selected Product Backlog items, and the initial Sprint Backlog plan.

Option A is incorrect because four hours is not the Scrum Guide’s timebox for a one-month Sprint. Option B is incorrect because “monthly” is not a valid timebox length for the event itself. Option D is incorrect because Scrum events are always timeboxed to promote discipline and effectiveness.

This timebox matters because Scrum encourages enough planning to begin effectively, but not so much that excessive discussion delays value delivery. The purpose is to create clarity and alignment while still preserving agility and adaptability.

According to the Scrum Guide, a Developer becomes accountable for the value of a Product Backlog item selected for the Sprint at the Sprint Planning event. This is when the Developers select items from the Product Backlog that they can commit to complete within a Sprint. The Developers are then responsible for creating a valuable Increment that meets the Definition of Done and the Sprint Goal. The other options are not valid, as they either imply that Developers are not accountable for value (such as never or whenever), or that they become accountable at a different time (such as during the Daily Scrum).

The correct answer is C because the Product Owner is a full member of the Scrum Team and participates in the Sprint Retrospective along with the Developers and Scrum Master. The Sprint Retrospective is not a meeting only for Developers or only for process specialists. It is an event for the Scrum Team to inspect how the last Sprint went with regard to individuals, interactions, processes, tools, and their Definition of Done, and then identify improvements for the future.

The Product Owner’s role in this event is not to act as an external observer or a stakeholder representative. Instead, the Product Owner contributes as a Scrum Team member by sharing observations, listening to concerns, and collaborating on ways to improve effectiveness and value delivery. This shared participation supports transparency and continuous improvement.

Option A is incorrect because the Retrospective is an internal Scrum Team event, not a stakeholder reporting session. Option B is incorrect because the Product Owner absolutely should participate. Option D is incorrect because capturing backlog requirements is not the purpose of the Retrospective. The main purpose is improvement of how the team works together.

According to the Scrum Guide, two intended outcomes of the Daily Scrum are a shared understanding of the most important work to be undertaken next to achieve the best possible progress toward the Sprint goal, and new impediments for the Scrum Master to take care of. The other options are not intended outcomes of the Daily Scrum, as they are either irrelevant (such as updating a Scrum board) or inappropriate (such as providing an update or a status report).

a burndown chart is a graphical representation of work left to do versus time. It is very useful for predicting when all of the work will be completed. It is often used in agile software development methodologies such as Scrum. However, burndown charts can be applied to any project containing measurable progress over time. A release burndown chart tracks progress across multiple Sprints towards a product release. It shows how much work remains in the Product Backlog at any given time during the release cycle. A trend line through a release burndown chart indicates when the work remaining will likely be completed if nothing changes on the Product Backlog or the Development Team.

In Scrum, the term " done " refers to the state where the Increment meets the Definition of Done (DoD), which is a shared understanding within the Scrum Team of what it means for work to be complete. The best two answers are:

C. No work is left to meet the Definition of Done: This statement aligns with the Scrum Guide, which states that the Increment must be in a usable condition and meet the DoD by the end of the Sprint. The DoD ensures that the work is fully completed, tested, and integrated, leaving no outstanding tasks.

D. Ready to be released to end users: This reflects the goal of Scrum that the Increment should be in a potentially releasable state at the end of each Sprint, meaning it is of sufficient quality and functionality to be delivered to users if the Product Owner chooses to do so.

The other options are incorrect because:

A. Ready for integration: While integration is part of the process, " done " implies more than just being ready for integration; it includes being fully completed and meeting the DoD.

B. All work the Developers are willing to do: This is subjective and does not align with the objective standard of the DoD, which is agreed upon by the entire Scrum Team.

E. Whatever the Product Owner defines as quality: The DoD is a team responsibility, not solely defined by the Product Owner, ensuring a collective standard rather than an individual judgment.

According to the Scrum Guide, three behaviors that demonstrate that a team is self-organizing are creating their own sprint backlog, having all the skills needed to create a releasable Increment, and collaboratively selecting their own work during the Sprint. The other options are not behaviors that demonstrate self-organization, as they are either contrary to Scrum values and principles (such as stakeholders walking in at the Daily Scrum or working within functional boundaries) or unnecessary for self-organization (such as the Product Owner not being at Sprint Retrospectives or the Development Team inviting external people to the Sprint Planning).

The correct answer is A, because the Product Owner does not determine how many Product Backlog items the Development Team selects for a Sprint. The Scrum Guide states that “the number of items selected from the Product Backlog for the Sprint is solely up to the Development Team. Only the Development Team can assess what it can accomplish over the upcoming Sprint.” Therefore, the Development Team is responsible for choosing the scope of work for a Sprint.

According to the Scrum Guide, Developers do meet with stakeholders, especially during the Sprint Review and Sprint Planning events. The Product Owner is the primary person who interacts with stakeholders, but Developers also need to communicate with them to understand their needs, expectations, and feedback. The Product Owner may also invite stakeholders to provide clarifications or inputs during the Sprint.

According to the Scrum Guide, the Product Owner can cancel a Sprint, as he or she is responsible for maximizing the value of the product and the work of the Development Team. The other roles do not have this authority, although they may provide input and suggestions to the Product Owner.

The Product Owner is responsible for ensuring that the most valuable functionality is produced first, at all times, by ordering and prioritizing the Product Backlog. The Product Owner also interacts with stakeholders to understand their needs and expectations, and to communicate the vision and progress of the product. The other options are not part of the Product Owner role according to Scrum, as they are either too prescriptive or too technical.

The correct answer is B, because the Product Owner does not make sure the team selects enough from the Product Backlog for a Sprint to satisfy the stakeholders. The Scrum Guide states that “the number of items selected from the Product Backlog for the Sprint is solely up to the Development Team. Only the Development Team can assess what it can accomplish over the upcoming Sprint.” Therefore, the Development Team is responsible for choosing the scope of work for a Sprint.

According to the Scrum Guide, the Product Owner has the final decision about the order of items in the Product Backlog, as he or she is responsible for maximizing the value of the product and the work of the Development Team. The other roles do not have this authority, although they may provide input and suggestions to the Product Owner.

According to the Scrum Guide 1 , each event in Scrum is a formal opportunity to inspect and adapt something. These events are specifically designed to enable critical transparency and inspection. Failure to include any of these events results in reduced transparency and is a lost opportunity to inspect and adapt. All events are time-boxed events, such that every event has a maximum duration. Once a Sprint begins, its duration is fixed and cannot be shortened or lengthened. The remaining events may end whenever the purpose of the event is achieved, ensuring an appropriate amount of time is spent without allowing waste in the process. The time-box for the Sprint Review is four hours for a one-month Sprint.

According to the Scrum Guide 1 , an Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, an Increment must be usable. Multiple Increments may be created within a Sprint. The sum of the Increments is presented at the Sprint Review thus supporting empiricism. However, an Increment may be delivered to stakeholders prior to the end of the Sprint. The Sprint Review should never be considered a gate to releasing value. For the purpose of transparency, when does Scrum say a new increment of working software must be available? At the end of every Sprint.

According to the Scrum Guide, a self-organizing Development Team chooses how to best accomplish its work, rather than being directed by others outside the team. The other options are not choices that a self-organizing Development Team makes, as they are either determined by the Scrum framework (such as Sprint length and Product Backlog ordering) or by collaboration with other roles (such as stakeholders for the Sprint Review and when to release).

The Scrum Master should talk to the IT manager and explain that progress in Scrum comes from inspecting an Increment at the Sprint Review, as stated in [5]: “The Scrum Master should educate the IT manager about how Scrum works and how progress is measured. The Scrum Master should invite the IT manager to attend the Sprint Review where the Development Team demonstrates what was accomplished during the Sprint. The Scrum Master should also explain that status reports are not necessary in Scrum, as transparency is ensured by using artifacts such as Product Backlog, Sprint Backlog, and Increment.”

The correct answer is D because every Sprint, including the first Sprint, should result in at least one valuable and useful Increment. Scrum is based on empiricism and incremental delivery. That means the team should not spend the first Sprint only on planning, documenting, or designing future work. Instead, they should create something usable that moves the product forward and provides an opportunity for inspection and adaptation.

Option A is incorrect because Scrum does not require detailed upfront analysis and documentation for later Sprints before producing value. Option B is incorrect because while some architecture and feature thinking may happen, Scrum does not make large upfront design the objective of the first Sprint. Option C is incorrect because Scrum avoids trying to fully plan the whole project in advance in complex environments. Instead, planning evolves over time as the team learns.

The key Scrum expectation is that each Sprint produces an Increment that meets the Definition of Done. This allows stakeholders to inspect real progress, provides early feedback, and reduces risk. The first Sprint is not an exception. It should deliver something useful, even if small, to begin empirical product development immediately.

According to the Scrum Guide, two intended outcomes of the Daily Scrum are identification of impediments that may prevent the Developers from achieving the Sprint Goal and a shared understanding of the most important work to be undertaken next to achieve the best possible progress toward the Sprint Goal. These outcomes help the Developers to inspect their progress, plan their work, and collaborate effectively. The other options are not intended outcomes of the Daily Scrum, as they are either irrelevant (such as updating a Scrum board) or inappropriate (such as providing a status report or an update of completed tasks).

According to the Scrum Guide 1 , the Product Backlog is an ordered list of everything that is known to be needed in the product. It is the single source of requirements for any changes to be made to the product. The Product Owner is accountable for maximizing value resulting from work by Developers. The Product Owner is also accountable for effective Product Backlog management, which includes:

Developing and explicitly communicating the Product Goal;

Creating and clearly communicating Product Backlog items;

Ordering Product Backlog items; and

Ensuring that the Product Backlog is transparent, visible and understood.

Therefore, the Product Owner is responsible for clearly expressing Product Backlog items.

Sprint Backlog is owned by the Development Team. The Scrum Guide states that “the Sprint Backlog is the set of Product Backlog items selected for the Sprint, plus a plan for delivering the product Increment and realizing the Sprint Goal. … The Development Team modifies the Sprint Backlog throughout the Sprint, and the Sprint Backlog emerges during the Sprint. This emergence occurs as the Development Team works through the plan and learns more about the work needed to achieve the Sprint Goal.”

The correct answer is D, because the Scrum Guide states that “a Sprint is a container for all other events. Each event in Scrum is a formal opportunity to inspect and adapt something. These events are specifically designed to enable critical transparency and inspection. Failure to include any of these events results in reduced transparency and is a lost opportunity to inspect and adapt.” Therefore, a Sprint is over when its time-box expires, regardless of whether all Product Backlog items or tasks are completed or not.

According to the Scrum Guide, a Scrum Team is cross-functional if it includes skilled individuals who together have all the skills necessary to create value each Sprint. This means that the Developers can work on any aspect of the product without depending on others outside the team. The other options are not valid descriptions of cross-functionality, as they either imply that the Developers work in silos or rely on external people (such as business analysts, architects, testers, or separate teams).

The product has one Product Backlog, as it is a single source of requirements for any changes to be made to the product. There should be only one Product Owner, who is accountable for maximizing the value of the product and the work of the Development Team. Having multiple Product Owners or Product Backlogs would create confusion, inconsistency, and waste.

According to the Scrum Guide, the Scrum Team consists of three roles: the Scrum Master, who coaches and facilitates the team; the Product Owner, who manages and prioritizes the Product Backlog; and the Development Team, who delivers a potentially releasable Increment at the end of each Sprint. Users and customers are not roles on the Scrum Team, but they are stakeholders who may provide feedback and input to the product.

According to the Scrum Guide 1 , a Sprint can be cancelled before the Sprint time-box is over. Only the Product Owner has the authority to cancel the Sprint, although he or she may do so under influence from the stakeholders, the Developers, or the Scrum Master. A Sprint would be cancelled if the Sprint Goal becomes obsolete. This might occur if the company changes direction or if market or technology conditions change. In general, a Sprint should be cancelled if it no longer makes sense given the circumstances. But, due to the short duration of Sprints, cancellation rarely makes sense.

In Scrum, regulatory and compliance requirements are not treated as work outside the Scrum Team or postponed until a separate phase. They must be made visible and managed as part of normal product development. Option C is correct because any work that is needed for the product, including compliance-related requirements, should be represented in the Product Backlog. The Product Backlog is the single source of work undertaken by the Scrum Team, so compliance items are handled alongside functional and technical work during Sprints.

Option D is also correct because compliance often affects whether an Increment is truly complete. Scrum requires each Increment to meet the Definition of Done, which creates transparency about quality and completeness. If regulatory conditions are necessary for releasability or completeness, they should be included in the Definition of Done and verified every Sprint.

Options A and B are incorrect because Scrum does not promote handing compliance to a separate team or completing all compliance analysis before Sprinting starts. Scrum uses an iterative, incremental approach where such requirements are addressed continuously.

The correct answer is C, because a Development Team should deliver an increment of working software that is “done” by the end of a Sprint. The Scrum Guide states that “the Increment is the sum of all the Product Backlog items completed during a Sprint and the value of the increments of all previous Sprints. At the end of a Sprint, the new Increment must be ‘Done,’ which means it must be in useable condition and meet the Scrum Team’s definition of ‘Done’.”

Three topics for the Developers to discuss at the Daily Scrum as they inspect their progress toward the Sprint Goal are:

What have we learned since yesterday, and how should we modify our plan to increase our ability to meet the Sprint Goal?

Are there any impediments blocking progress toward the Sprint Goal?

Are there any decisions that need to be made to maintain progress toward the Sprint Goal?

These topics are suggested by [6]: “The structure of the meeting is set by the Developers and can be conducted in different ways if it focuses on progress toward the Sprint Goal. Some Development Teams will use questions, some will be more discussion based.”

There are no activities that a Product Owner would typically undertake in the phase between the end of the current Sprint and the start of the next Sprint, because there is no such phase. The next Sprint starts immediately after the current Sprint, without any gaps or breaks. The other options are either activities that occur during a Sprint (such as refining the Product Backlog) or activities that are not consistent with Scrum (such as working with Quality Assurance departments or updating project plans).

The Definition of Done serves the following three purposes:

A. Create a shared understanding of when work is complete.

The Definition of Done is a commitment to the quality of the product increment that is part of Scrum. It is a formal description of the state of the product backlog item or the increment when it meets the quality measures required for the product. The Scrum team must have a shared understanding of what ‘done’ means and use it to assess when work is complete and transparent 1 .

C. Increase transparency.

The Definition of Done increases transparency by providing everyone a shared understanding of what work was completed and what standards were met as part of the increment. This ensures that the product increment is potentially releasable and that the stakeholders can inspect and provide feedback on it 2 .

D. Describe the work that must be mostly done before the Sprint is allowed to end.

The Definition of Done describes the work that must be done before the Sprint is allowed to end. Work cannot be considered part of an increment unless it meets the Definition of Done. The Definition of Done is used to guide the Developers in creating a " Done " , usable, and potentially releasable product increment every Sprint 3 .

B and E are not purposes of the Definition of Done.

B. Guide the Developers on how many Product Backlog items to select for the Sprint.

The Definition of Done does not guide the Developers on how many Product Backlog items to select for the Sprint. The Developers select how many Product Backlog items they can complete within a Sprint based on their capacity, skills, and experience. The Definition of Done helps them ensure that the selected items are completed to a high standard of quality 4 .

E. Describe the purpose, Objective, and timebox Of each Scrum event.

The Definition of Done does not describe the purpose, objective, and timebox of each Scrum event. The Scrum Guide describes these aspects for each Scrum event, such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective 5 . The Definition of Done is related to the product increment, not to the Scrum events.

According to the Scrum Guide, multiple Scrum Teams working on the same product do not have to have the same Sprint start date. They may start their Sprints at different times, as long as they synchronize their work and integrate their Increments at least by the end of each Sprint. The other option is not valid, as it implies that having the same Sprint start date is mandatory for multiple Scrum Teams.

The correct answer is B, because the time-box for a Daily Scrum is 15 minutes. The Scrum Guide states that “the Daily Scrum is a 15-minute time-boxed event for the Development Team to synchronize activities and create a plan for the next 24 hours.”

The Development Team must do as much work as it has told the Product Owner will be done for every Product Backlog item it selects in conformance with the definition of “Done”, as stated in the Scrum Guide 1 : “The Development Team works to forecast the functionality that will be developed during the Sprint. The Product Owner discusses the objective that the Sprint should achieve and the Product Backlog items that, if completed in the Sprint, would achieve the Sprint Goal. The entire Scrum Team collaborates on understanding the work of the Sprint.”

According to the Scrum Guide, the Sprint Backlog is the Developers’ plan for the Sprint, as it contains all the Product Backlog items selected for the Sprint and a plan for delivering them. The other options are not valid descriptions of the Sprint Backlog, as they are either incorrect (such as having a designated owner, being ordered by the Product Owner, or being a complete list of all work) or unnecessary (such as estimating each task in hours).

The Scrum Team consists of three roles: the Scrum Master, who coaches and facilitates the team; the Product Owner, who manages and prioritizes the Product Backlog; and the Development Team, who delivers a potentially releasable Increment at the end of each Sprint. A project manager is not part of the Scrum Team, as Scrum does not recognize titles or sub-teams. None of the above is also not a correct answer, as it implies that there is no Scrum Team at all.

The correct answers are B and E, because Scrum has no “tester” role and everyone in the Development Team is responsible for quality. The Scrum Guide states that “the Development Team consists of professionals who do the work of delivering a potentially releasable Increment of ‘Done’ product at the end of each Sprint. Development Teams are structured and empowered by the organization to organize and manage their own work. The resulting synergy optimizes the Development Team’s overall efficiency and effectiveness.”

According to the Scrum Guide, two valid actions that the Developers can take when they realize that the workload may be greater than their capacity to complete the work are ensuring that the Scrum Team is aware, starting the Sprint, and monitoring progress, and removing or changing selected Product Backlog items. These actions are consistent with Scrum values and principles, such as transparency, adaptation, and collaboration. The other options are not valid actions, as they are either wasteful (such as recruiting additional Developers or canceling the Sprint) or unsustainable (such as working overtime).

According to the Scrum Guide, a high-performance Scrum Team does not run a Release Sprint, as this is not a Scrum event. A Release Sprint is a term used to describe a Sprint that is dedicated to finalizing the product for release, such as fixing bugs, polishing features, or integrating components. This is contrary to the Scrum principle of delivering a potentially releasable Increment at the end of each Sprint, regardless of whether it is actually released or not. Therefore, the answer is false.

Several Sprints into a project, a key stakeholder begins using the product and finds the quality lacking. The Product Owner (PO) agrees and shares this concern with the Scrum Master (SM). The Scrum Master needs to determine the best way to respond.

Scrum emphasizes empiricism , which is based on transparency, inspection, and adaptation ​. This means that if quality concerns arise, the Scrum Team must inspect the issue, adapt accordingly, and ensure quality is built into the product incrementally.

✅ A. Encourage the Product Owner to include quality specifications in the Product Backlog and to communicate the stakeholders ' concerns to the Developers.

???? Reference from the Scrum Guide :

" The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team. " ​

" The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. " ​

???? Why is this Correct?

Since the Product Owner represents the stakeholders , they should translate the stakeholder’s concerns into actionable Product Backlog Items (PBIs) that reflect quality improvements.

Developers can refine and plan these PBIs in upcoming Sprints to ensure quality is systematically addressed.

The Product Backlog is the single source of work , meaning all quality requirements should be made explicit there.

This approach aligns with Scrum’s empirical process of making work transparent so that the team can inspect and adapt.

✅ C. Work with the Product Owner to understand their desired resolution and help formulate an approach for raising the concern with the Developers.

???? Reference from the Scrum Guide :

" The Scrum Master serves the Product Owner in several ways, including: Helping find techniques for effective Product Goal definition and Product Backlog management. " ​

" The Scrum Master serves the Scrum Team in several ways, including: Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done. " ​

???? Why is this Correct?

The Scrum Master is a servant leader , responsible for facilitating collaboration between the Product Owner and Developers so that the concern is effectively addressed.

Instead of dictating a solution, the Scrum Master guides discussions and enables the team to decide how best to improve quality.

The Definition of Done (DoD) should be reviewed to ensure it is clear, measurable, and includes quality standards ​.

This approach ensures that all stakeholders—Developers, Product Owner, and Scrum Master— collaborate in a self-managing way to improve quality.

Incorrect Answers with Explanations

❌ B. Bring the concern to the testers to improve how the Product is verified.

???? Reference from the Scrum Guide :

" Developers are always accountable for: Instilling quality by adhering to a Definition of Done. " ​

???? Why is this Incorrect?

Scrum does not have a separate testing team ; instead, the Developers are responsible for all aspects of quality (coding, testing, integration, etc.).

Quality should not be " verified " by an external group; rather, it must be built into the Increment from the start .

Instead of passing the issue to testers, the Scrum Team should improve their Definition of Done to ensure the product meets the necessary quality standards.

❌ D. Tell the Product Owner they have noted the concern and will raise this issue at the Sprint Retrospective.

???? Reference from the Scrum Guide :

" The Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint. " ​

???? Why is this Incorrect?

While the Sprint Retrospective is useful for discussing improvements , waiting until the Retrospective delays the resolution of a critical issue.

The Scrum Team should act immediately by addressing quality issues in the Product Backlog and adapting their work in upcoming Sprints.

Transparency and fast feedback are key principles in Scrum— delaying discussions goes against empiricism .

❌ E. Explain to the Product Owner that it is up to the Developers to decide on acceptable quality standards.

???? Reference from the Scrum Guide :

" The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product. " ​

" If the Definition of Done for an increment is part of the standards of the organization, all Scrum Teams must follow it as a minimum. " ​

???? Why is this Incorrect?

While the Developers are responsible for meeting the Definition of Done , quality is a shared responsibility across the Scrum Team .

The Product Owner must ensure that the product delivers value to stakeholders , which includes meeting their quality expectations.

Ignoring the Product Owner’s concerns contradicts Scrum’s emphasis on collaboration and transparency.

According to the Scrum Guide 1 , the heart of Scrum is a Sprint, a time-box of one month or less during which a “Done”, useable, and potentially releasable product Increment is created. The Increment is a concrete stepping stone toward the Product Goal. Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together.

The correct answer is B, because the Development Team is responsible for managing the progress of work during a Sprint. The Scrum Guide states that “the Development Team tracks this total work remaining at least for every Daily Scrum to project the likelihood of achieving the Sprint Goal. By tracking the remaining work throughout the Sprint, the Development Team can manage its progress.”

According to the Scrum Guide, management external to the Scrum Team is not involved in the Daily Scrum at all. The Daily Scrum is an internal event for the Development Team to inspect their progress toward the Sprint Goal and plan their work for the next 24 hours. The other options are not valid ways for management to be involved in the Daily Scrum, as they are either intrusive (such as giving an update or speaking on behalf of others) or unnecessary (such as being represented by the Product Owner or the Scrum Master).

The correct answer is D. The Sprint Goal provides the Developers with a common, specific objective that creates focus and coherence during the Sprint. Rather than treating the Sprint as a collection of unrelated backlog items, the Sprint Goal gives the team a shared purpose for the work they are doing. This helps the Developers make trade-offs, collaborate more effectively, and adapt the Sprint Backlog while still moving toward a meaningful outcome.

Option A is incorrect because Scrum does not define Sprint 0 as part of Scrum, and the Sprint Goal applies to every Sprint. Option B is incorrect because the Sprint Goal is highly valuable. The Product Backlog provides ordered possibilities for future work, but the Sprint Goal explains the purpose of the current Sprint. Option C is incorrect because the Sprint Goal does not guarantee that every selected Product Backlog item will be completed. The team may renegotiate scope with the Product Owner as more is learned, while still aiming to achieve the Sprint Goal.

The Sprint Goal supports flexibility. It allows the Developers to adjust their plan during the Sprint without losing direction. That is why Scrum uses a goal-oriented approach rather than only a task-oriented one.

A Scrum Team is a cohesive unit of professionals that consists of one Product Owner, one Scrum Master, and Developers, as stated in the Scrum Guide: “The Scrum Team consists of one Scrum Master, one Product Owner, and Developers. Within a Scrum Team, there are no sub-teams or hierarchies. It is a cohesive unit of professionals focused on one objective at a time, the Product Goal.”

The correct answer is B, because the Scrum Guide states that “the Development Team modifies the Sprint Backlog throughout the Sprint, and the Sprint Backlog emerges during the Sprint. This emergence occurs as the Development Team works through the plan and learns more about the work needed to achieve the Sprint Goal.” Therefore, new work or further decomposition of work can be added to the Sprint Backlog as soon as possible after they are identified by the Development Team.

The correct answer is A, because in accordance with Scrum theory, a group of 100 people should be divided into multiple Development Teams by understanding the product, the product vision and the rules of the Scrum framework, and then dividing itself into teams. This approach respects the self-organization and empowerment of the people who will do the work, and allows them to form cross-functional and collaborative teams that can deliver value.

The correct answer is C, because when a Development Team is having trouble delivering a working Increment because they don’t understand a functional requirement, they should collaborate with the Product Owner to determine what is possible and acceptable. The Scrum Guide states that “the Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team. How this is done may vary widely across organizations, Scrum Teams, and individuals.” Therefore, the Product Owner should clarify the functional requirement and negotiate the scope of work with the Development Team.

According to the Scrum Guide, estimates are made by the people doing the work, which is the Development Team. The Development Team is responsible for all estimates in the Product Backlog and the Sprint Backlog. The other options are not valid guidelines for estimating work in Scrum, as they are either too prescriptive (such as requiring story points or relative units), incorrect (such as forbidding estimating or having the Product Owner make estimates), or unnecessary (such as checking estimates with the Development Team).

The two intended outcomes of the Daily Scrum are A and D.

A. Identification of impediments that may prevent the Developers from achieving the Sprint Goal.

The Daily Scrum is an opportunity for the Developers to inspect their progress toward the Sprint Goal and to identify any impediments or challenges that may hinder them from completing the work in the Sprint Backlog 1 . The Scrum Master can help the Developers remove these impediments or find ways to overcome them 2 .

D. A shared understanding of the most important work to be undertaken next to achieve the best possible progress toward the Sprint Goal.

The Daily Scrum is also an opportunity for the Developers to adapt their plan for the next 24 hours based on their current situation and the Sprint Goal 1 . The Developers can select whatever structure and techniques they want, as long as their Daily Scrum focuses on progress toward the Sprint Goal and produces an actionable plan for the next day of work 1 . This creates focus and improves self-management.

B, C, and E are not intended outcomes of the Daily Scrum.

B. An update of completed tasks and of the remaining work so the Scrum Master can plan the next day.

The Daily Scrum is not a status meeting or a report for the Scrum Master or anyone else 2 . The Developers are responsible for conducting and facilitating the Daily Scrum, not the Scrum Master 1 . The Scrum Master’s role is to ensure that the event happens, that it is positive and productive, and that it stays within the 15-minute timebox 2 .

C. An updated Scrum board to make Sprint progress transparent for the stakeholders.

The Daily Scrum is an internal meeting for the Scrum Team, not for external stakeholders 1 . The Scrum board is a tool that can help the Developers visualize their work, but it is not an outcome of the Daily Scrum. The outcome of the Daily Scrum should be an updated Sprint Backlog and an updated Sprint plan to achieve the Sprint Goal 3 .

E. A status report for the upper management indicating what each individual has done, will be doing, and what is impeding him/her.

The Daily Scrum is not a status report for anyone, especially not for upper management 2 . The purpose of the Daily Scrum is to inspect and adapt the work of the Developers, not to report on individual activities or performance 1 . The focus of the Daily Scrum should be on the collective work and progress of the Developers as a self-organizing team 2 .

Correct Answer: C and E

Short Explanation: According to the Scrum Guide 2020 1 , the product has one Product Backlog, which is the single source of work undertaken by the Scrum Team. The Product Backlog is ordered by the Product Owner, who is accountable for maximizing the value of the product resulting from the work of the Scrum Team. There should be only one Product Owner per product, who may represent the desires of a committee in the Product Backlog, but those wanting to change a Product Backlog item’s priority must address the Product Owner 1 . Having multiple Product Owners or Product Backlogs would create confusion, inconsistency, and waste in the Scrum process.

According to the Scrum Guide 1 , Scrum promotes self-organization by giving autonomy and empowerment to the Developers who decide how to do their work within a Sprint. The Developers have no titles other than Developer, regardless of their specialization or skills. Scrum is a lightweight framework that minimizes prescription and maximizes flexibility and adaptability.

The correct answer is A, because the best way the Scrum Master can ensure that the Development Team communicates effectively with the Product Owner is to monitor communications between them and facilitate direct collaboration. The Scrum Guide states that “the Scrum Master serves the Product Owner in several ways, including … facilitating Scrum events as requested or needed.” Therefore, the Scrum Master should help the Development Team and the Product Owner interact regularly and productively during the Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective events.

The correct answer is C. Scrum defines accountabilities for product value, team effectiveness, and creating Done Increments, but it does not give the Scrum Master, Product Owner, or Scrum Team formal managerial authority to hire or fire people. Personnel decisions such as removing someone from a team are typically the responsibility of the organization and its management structure. In this case, the hiring manager or appropriate people manager would be responsible for removing the Developer if that becomes necessary.

Option A is incorrect because although the Scrum Master helps remove impediments, that does not mean they have authority over employment or staffing decisions. Option B is incorrect because the Product Owner is accountable for maximizing product value, not for personnel management. Option D is incorrect because the Scrum Team is self-managing with respect to its work, but it does not generally have organizational authority to remove employees from the team.

The Scrum Master should still help the team address the conflict by coaching, facilitating conversations, and improving collaboration. But if actual removal is required, that action belongs to the organization’s management system, not to a Scrum accountability.

According to the Scrum Guide 1 , the Sprint Planning meeting has a time-box of eight hours or less for a one-month Sprint. The Scrum Master ensures that the meeting is time-boxed and keeps the Scrum Team focused on the objective. If the Development Team cannot forecast how many Product Backlog items it can complete, it should still start the Sprint and work on the most likely items to meet the Sprint Goal. The Sprint Backlog can be updated throughout the Sprint as more is learned. The Scrum Master should also support the team to discuss the reasons for the lack of clarity in the Product Backlog items and how to prevent it from happening again in the next Sprint Retrospective.

According to the Scrum Guide, the Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product 1 .  The Definition of Done is created by the Developers and it is used to assess when work is complete on the product Increment 1 .

The Scrum Guide also states that the Definition of Done may vary significantly per Scrum Team, depending on the context.  The Definition of Done evolves over time and becomes more stringent as the Scrum Team matures 1 . Therefore, it is important for the Scrum Team to regularly inspect and adapt the Definition of Done to reflect their current situation and needs.

The Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint 1 .  The Sprint Retrospective focuses on three questions: What went well in the Sprint? What could be improved? What will we commit to improve in the next Sprint? 1  These questions can help the Scrum Team identify potential changes to the Definition of Done that would increase the quality and value of the product.

Option A is incorrect because Product Backlog refinement is not a formal Scrum event, but rather an ongoing activity that can happen at any time during the Sprint 1 .  Product Backlog refinement is mainly concerned with adding detail, estimates, and order to Product Backlog items 1 . Changing the Definition of Done during Product Backlog refinement could cause confusion and inconsistency among the Developers and the Product Owner.

Option C is incorrect because Sprint Planning is a time-boxed event that initiates a Sprint by defining a Sprint Goal and selecting Product Backlog items that deliver one coherent function 1 .  Sprint Planning is based on the current state of the Product Backlog and the latest Definition of Done 1 . Changing the Definition of Done during Sprint Planning could disrupt the flow of the event and affect the scope and feasibility of the Sprint.

Option D is incorrect because prior to starting a new project is not a specific time in Scrum.  Scrum does not prescribe any phases or stages for a project, but rather an empirical approach that relies on frequent inspection and adaptation of both the product and the process 1 . Changing the Definition of Done before starting a new project could be premature and irrelevant, as the Scrum Team may not have enough information or experience to define what ‘Done’ means for their product.

The best answer is C. Ensure every Increment meets them.  Non-functional requirements (NFRs) are system qualities that guide the design of the solution and often serve as constraints across the relevant backlogs 1 .  NFRs are persistent qualities and constraints typically revisited as part of the definition of done (DoD) for each Iteration, PI, or release 1 . The Scrum Team should ensure that every Increment meets the NFRs, as they are part of the product requirements and affect the value delivery and customer satisfaction.