SD-WAN-Engineer Palo Alto Networks SD-WAN Engineer Questions and Answers

In the Prisma SD-WAN architecture, reachability between sites is managed by the Control Plane, which automatically advertises prefixes across the secure fabric based on their scope. If a branch site has successful Direct Internet Access (DIA) but is invisible to the Data Center (DC), it indicates that while the local ION is online, its internal network information has not been propagated to the rest of the SD-WAN fabric.

The most common cause for this behavior is that the LAN interfaces or static routes at the branch are configured with a Local scope rather than a Global scope. When a prefix is set to "Local," the ION device treats that network as reachable only within that specific site; it will not advertise that prefix to the Controller for distribution to other ION devices, such as those at the Data Center. By ensuring the LAN branch prefixes are set to "global" (Option B), the administrator instructs the ION device to share these routes with the global fabric.

Once the prefix is marked as global, the Prisma SD-WAN Controller identifies it as a reachable destination and updates the routing tables of all peer ION devices in the same domain, including the DC gateways. This allows the Data Center to build a valid path to the branch resources over the secure VPN tunnels. Options like creating static routes (Option A) or changing site modes (Option C) do not address the fundamental requirement of prefix advertisement within the software-defined fabric, which relies on correctly defined metadata like route scope.

The provided graph displays the Signal-to-Noise Ratio (SNR) for two cellular carriers, Carrier-1 (blue line) and Carrier-2 (green line), over a specific period. In cellular communications, SNR is a critical metric used to determine the quality of a wireless signal. A higher SNR indicates a cleaner, stronger signal, while a lower SNR indicates that the signal is being "drowned out" by background noise or interference, which directly correlates to performance degradation, packet loss, and lower throughput.

Looking at the graph, Carrier-1 experiences a significant and sustained drop in SNR, falling from roughly 4.5 dB to nearly 0.5 dB for the majority of the time duration. This drastic reduction in signal quality strongly suggests that Carrier-1 may have experienced performance degradation (Option A). During this dip, the link quality would likely fall below the configured thresholds for business-critical application traffic.

Because Prisma SD-WAN is an application-defined fabric that continuously monitors path health, the ION device would detect this degradation on Carrier-1. If Carrier-2 maintains a significantly higher and more stable SNR (as shown by the green line remaining between 4.5 dB and 6.5 dB), the ION device's Path Selection engine would automatically steer traffic away from the degraded link. Consequently, it is highly probable that Carrier-1 traffic switched over to Carrier-2 (Option D) to maintain the application SLA. This automated failover is a core strength of the Prisma SD-WAN architecture, ensuring that the best available path is utilized based on real-time link statistics rather than simple "up/down" states.

Comprehensive and Detailed Explanation

According to Palo Alto Networks Prisma SD-WAN administrator documentation regarding Path Policy configuration, specific rules apply when utilizing Standard VPNs (IPSec tunnels to non-ION devices, such as Prisma Access or third-party firewalls) as an L3 Failure Path.

When a Path Policy rule is configured, the administrator defines Active Paths, Backup Paths, and L3 Failure Paths. The L3 Failure Path is a "last resort" mechanism used when all Active and Backup paths are unavailable (Layer 3 down).

If Standard VPN is selected as the L3 Failure Path type, the system explicitly requires that the administrator also associates it with a specific Standard Services and DC Group within that same policy rule.

The ION device uses the Standard Services and DC Group to identify the specific remote endpoint (tunnel destination) where the traffic should be routed. Unlike a "Direct" (Internet) path which can simply route out to the WAN, a Standard VPN represents a logical tunnel. If the policy rule designates "Standard VPN" as the failure path but leaves the "Standard Services and DC Group" field empty or unselected, the ION effectively has a directive to "use a VPN" but lacks the instruction on which VPN group to use for this specific application context. Consequently, even if the IPSec tunnel to Prisma Access is physically up and stable, the policy engine cannot resolve the next hop for the "SuperSaaSApp" traffic, resulting in the packets being dropped. To resolve this, the administrator must edit the Path Policy rule to ensure the specific Standard Service/DC Group representing Prisma Access is checked/selected for the L3 Failure Path.

Comprehensive and Detailed Explanation

This behavior describes the "Best Available Path" logic inherent in Prisma SD-WAN's availability design.

SLA Thresholds: Path Quality Profiles act as filters to identify compliant paths.

Total Violation: If all configured "Active" paths violate the SLA (e.g., Path A has 2% loss, Path B has 5% loss, and the threshold is 1%), the system does not drop the traffic (Option A) because maintaining connectivity is prioritized over perfect quality.

Selection Logic: The system enters a fallback state where it compares the available active paths and selects the "Least Bad" one—the path that is closest to meeting the SLA (in this case, Path A with 2% loss).

Backup Paths: Traffic would only move to a Backup path (Option D) if the policy explicitly configures the backup path to engage upon SLA violation of the active set. However, strictly speaking, if only active paths are considered and all fail, it picks the best of the active group rather than blackholing the traffic.

In the Prisma SD-WAN ecosystem, ION (Instant-On Network) devices are categorized based on their performance capabilities, throughput, and their specific role within the network architecture—namely, whether they function as a Branch device or a Data Center (DC) device.2 The "Branch Gateway" designation typically refers to high-capacity hardware or virtual instances designed to handle complex routing, massive throughput, and high-density connectivity requirements found in large branch offices or regional hubs.

The devices listed in option D represent the high-performance tier of the ION family. The ION 9200 and ION 5200 are flagship hardware appliances designed for large-scale deployments, offering multi-gigabit throughput and extensive port density.3 The ION 3200 serves as a robust mid-to-high range branch solution.4 The ION 7116V is a high-capacity virtual appliance (part of the 7000 series) designed to provide flexible, software-defined gateway capabilities in virtualized environments or public clouds (like AWS, Azure, or GCP).

Specifically, these models support advanced features such as Layer 3 hardware forwarding, integrated switching (in certain sub-models), and the processing power required to run deep packet inspection (DPI) for application-based path selection at scale. While smaller units like the 1200 series are excellent for small-to-medium branches, the 9200, 3200, 5200, and 7116V are the primary workhorses for organizations requiring "Gateway" class performance to manage heavy traffic loads and maintain high availability in a Prisma SD-WAN fabric.

Prisma SD-WAN High Availability (HA) for branch ION devices, particularly the Gen-2 ION 1200-S, is designed to provide "100% WAN Capacity" preservation during a hardware or power failure. This is achieved through the use of Bypass Pairs (Fail-to-Wire). In the provided topology, the ISP A and LTE/5G circuits are cross-connected using the bypass ports (typically ports 3 and 4 on the ION 1200-S).

When the "Active" ION device loses power, the internal physical relays in its bypass ports transition to a closed state, effectively creating a physical bridge between the ports. In this scenario, the LTE/5G signal—which enters the Active ION's port 4—is mechanically bridged to port 3, allowing it to pass through to port 4 of the Standby ION. Simultaneously, ISP A is already connected to the Standby ION. Consequently, once the Standby device completes its transition to the "Active" state, it has physical access to both WAN circuits, validating Statement A.

Regarding the LAN transition, Prisma SD-WAN does not use standard VRRP for ION-to-ION HA; instead, it uses a proprietary Control Plane HA mechanism. When the failover occurs, the newly active ION takes over the IP addresses of all configured Switch Virtual Interfaces (SVIs) and LAN interfaces. To ensure the downstream Layer 2 infrastructure (like the LAN switches shown in the diagram) updates its MAC address tables to point to the new physical hardware for those IPs, the newly active ION immediately broadcasts a Gratuitous ARP (GARP). This ensures that LAN traffic is correctly steered to the new device without a significant timeout, validating Statement C.

Comprehensive and Detailed Explanation

Prisma SD-WAN supports Dynamic VPNs (Branch-to-Branch) even when both endpoints are behind Source NAT (e.g., typical broadband connections).

To achieve this, the ION devices utilize standard NAT Traversal techniques, specifically leveraging STUN (Session Traversal Utilities for NAT).

Discovery: Each ION communicates with the Cloud Controller (which acts as a STUN server/signaling broker). Through this communication, the controller observes the public IP and Port that the ION's traffic is coming from (the post-NAT address).

Signaling: The controller shares this public reachability information with the peer ION.

Hole Punching: The IONs then attempt to initiate connections to each other's discovered public IP/Port. This "UDP Hole Punching" allows them to establish a direct IPSec tunnel through the NAT devices without requiring static 1:1 NAT mapping or manual port forwarding on the provider routers, enabling mesh connectivity in commodity internet environments.

In the Prisma SD-WAN architecture, the Controller serves as the centralized management and control plane for the entire fabric. While the Cloud Identity Engine (CIE) is the component responsible for collecting and consolidating user-to-IP mappings from various identity providers (such as Active Directory, Okta, or Azure AD), it does not directly manage the distribution of this operational data to the individual ION devices at the branch level.

Instead, the Prisma SD-WAN Controller integrates with the Cloud Identity Engine to ingest these identity mappings. Once the Controller has synchronized the User-IP and user-group information, it acts as the primary orchestrator. It is responsible for distributing these mappings down to the ION devices across all sites. This distribution ensures that when an ION device sees traffic from a specific source IP, it can accurately associate that traffic with a specific user or group based on the metadata provided by the Controller.

By centralizing this distribution through the Controller, Prisma SD-WAN ensures consistency across the network. Branch ION devices can then apply Application-Based Path Selection and security policies based on user identity rather than just IP addresses. This architectural design offloads the processing requirements of maintaining direct connections to identity providers from the branch hardware, allowing the Controller to handle the heavy lifting of orchestration and global synchronization of identity data.

Comprehensive and Detailed Explanation

Prisma SD-WAN calculates the Mean Opinion Score (MOS) to provide a standardized metric (1-5) for voice quality. To ensure the system always knows the "voice readiness" of a path—even before a call starts—it uses Active Probes (synthetic UDP packets).

While latency is measured, the MOS calculation algorithm is most heavily penalized by Packet Loss (D) and Jitter (B).

Packet Loss: Even a small amount of loss (e.g., >1%) dramatically reduces voice clarity, causing dropouts.

Jitter: High variance in packet arrival time (jitter) causes the "robotic" voice effect and buffer underruns.

The system continuously measures these specific metrics on all WAN links using synthetic probes. If the packet loss or jitter exceeds the threshold defined in the "Path Quality Profile" (e.g., Voice Profile), the path is marked as non-compliant, and the MOS score drops, triggering a policy action to move the flow. Throughput (C) is less critical for voice as calls consume very little bandwidth (e.g., 64-100 Kbps), making congestion (loss/jitter) the primary enemy, not raw speed.

Comprehensive and Detailed Explanation

The AppX (Application Experience) score is a proprietary metric used by Prisma SD-WAN to provide a holistic view of user experience, rather than just network statistics. It is calculated based on three key components:

Transaction Failure Rate (A): The percentage of application transactions that failed (e.g., TCP resets, HTTP 500 errors). This indicates availability.

Network Transfer Time (B): The time taken for packets to traverse the network (WAN/LAN latency). This indicates network health.

Server Response Time (C): The time taken by the application server to respond to a request. This indicates backend performance.

Why not D or E?

Bandwidth Utilization (D) is a capacity metric, not a direct measure of quality. A link can be 90% full but still deliver packets quickly (good AppX), or 10% full but dropping packets (bad AppX).

Jitter (E) is a network-layer metric primarily relevant for UDP Real-Time media. While important, the high-level "AppX" score for general TCP apps focuses on the "Time-to-Glass" metrics (NTT/SRT) and success rates.

Comprehensive and Detailed Explanation

Prisma SD-WAN separates real-time visibility from historical summarization.

Reports (C): The Reports section is the dedicated engine for generating historical summaries. Administrators can create custom report templates (e.g., "Monthly Executive Summary") that include specific widgets like "Top Applications by Volume," "Site Availability," or "Circuit Utilization." Crucially, this feature allows for Scheduling, where the system automatically generates the PDF report at a set interval (e.g., first day of the month) and emails it to a distribution list.

Activity Charts (A) / Media Analytics (B): These provide interactive, visual graphs for ad-hoc analysis but are not designed for generating downloadable, scheduled PDF summaries for management.

Flow Browser (D): This is for deep-dive troubleshooting of individual sessions, not for high-level aggregate reporting.

In a Prisma SD-WAN deployment, the routing of traffic between branches and Data Centers (DCs) relies on the proper synchronization between the AppFabric (the overlay) and the local routing protocols (the underlay/LAN side). In this scenario, the branch can successfully reach DC1, indicating the branch ION is correctly participating in the fabric. However, traffic to DC2 (10.2.2.22) is failing.

The DC2 site has the site prefix 10.2.2.0/23 configured. In Prisma SD-WAN, defining a site prefix informs the Controller that this specific subnet "belongs" to that site, causing the Controller to advertise reachability for this prefix to all other ION devices in the fabric. Consequently, when the branch ION (192.168.1.123) attempts to reach 10.2.2.22, it correctly identifies DC2 as the destination and encapsulates the traffic toward the DC2 ION.

The bottleneck occurs once the packet arrives at the DC2 ION. While the ION is advertising the branch subnet (192.168.1.0/24) to the DC Core (ensuring the return path), the ION itself must know how to forward the incoming traffic from the branch to the internal DC network. If the DC2 ION does not have a specific route in its local routing table for the 10.2.2.0/23 subnet pointing to the DC Core's internal interface, the packet will be dropped.

According to Palo Alto Networks best practices for Data Center ION deployment, a static default route (0.0.0.0/0) should be configured on the ION device pointing toward the DC Core’s next-hop IP address. This ensures that any traffic received from the AppFabric destined for internal DC resources—which are not directly connected to the ION—is successfully handed off to the core switching fabric for final delivery. Adding this default route (Option A) resolves the reachability issue by providing the "last-hop" routing instruction within the DC.

Prisma SD-WAN licensing is structured to provide flexibility while ensuring that all components of the secure fabric are correctly accounted for. To meet the requirements of this organization, we must calculate the necessary subscriptions for both the data center hubs and the distributed branch network.

First, we address the Data Center Subscriptions. The organization has two main geographically separate data centers and one small data center, all of which require High Availability (HA). In a Prisma SD-WAN deployment, HA at a site is achieved by deploying two ION devices in a cluster. Palo Alto Networks licensing requires a separate Data Center subscription for each ION device acting as a hub. Therefore, with three data center locations (2 main + 1 small) each requiring an HA pair (2 devices per site), a total of six data center subscriptions (Option A) are required to license all six hub appliances.

Second, we address the Branch Subscriptions. The organization has 50 branches but lacks accurate measurements of actual bandwidth consumption. Palo Alto Networks' best practice for such scenarios is the Aggregate Bandwidth Subscription model (Option B). Instead of purchasing a fixed "Branch subscription per site" (Option D)—which requires knowing the exact throughput needs for every individual location—the aggregate model allows the customer to purchase a total pool of bandwidth (e.g., 5 Gbps) that is shared across all 50 branch sites.

This "pay-as-you-grow" approach is ideal when consumption patterns are unknown or inconsistent. As branches utilize the bandwidth, it is deducted from the central pool. This avoids the risk of over-provisioning licenses at low-usage sites or under-provisioning at high-usage sites. Together, the six DC subscriptions and the aggregate bandwidth pool provide a fully licensed, HA-capable SD-WAN environment that aligns with Palo Alto Networks' scaling recommendations.

In the Prisma SD-WAN solution, multi-tenancy and network isolation are achieved through the use of Virtual Routing and Forwarding (VRF) instances. However, there are many operational scenarios—such as providing shared access to a common service (e.g., DNS, NTP) or a central Internet gateway—where traffic must transition between these isolated routing domains. This process is known as route leaking.

In the Prisma SD-WAN management interface, route leaking is specifically configured within the VRF Profile. Unlike traditional CLI-based routers where route leaking might be configured under a global routing table or individual VRF definitions via import/export targets, Prisma SD-WAN utilizes a profile-based approach to ensure scalability and consistency across multiple sites. A VRF Profile acts as a template that defines the routing behavior for specific VRFs across the fabric.

When an administrator navigates to the VRF Profile settings, they can define "Leaking Rules." These rules specify the "From VRF" (source) and "To VRF" (destination) parameters, along with the specific prefixes or default routes that should be shared. By placing this configuration within the VRF Profile rather than a site-specific configuration, Palo Alto Networks allows for a "configure once, apply many" workflow. Once the VRF Profile is updated with the leaking rules, any ION device associated with that profile will automatically update its local routing table to allow the specified inter-VRF communication. This centralized orchestration simplifies the management of complex segmentation requirements in large-scale SD-WAN deployments.

In Prisma SD-WAN, path selection and traffic symmetry are governed by the Path Policy and the available physical/virtual circuits at a site. The scenario describes a situation where return traffic is dropped on the branch ION after arriving via an Internet overlay. To understand why, we must analyze the "Active" and "Backup" paths defined in the policy.

The policy specifies Active = MPLS Overlay and Backup = Prisma Access on internet. In a healthy environment, the ION device expects to send and receive traffic based on these defined paths. If the site actually has two internet circuits and no MPLS circuit (Option C), a critical mismatch occurs. Because there is no MPLS circuit available to satisfy the "Active" path, the device will fall back to the "Backup" path for initiated traffic.

However, the core issue here relates to how Prisma SD-WAN handles asymmetric routing and session state. If traffic arrives at the branch via an "Internet Overlay" path that is not explicitly defined or allowed as a valid path for that specific application in the Path Policy, the ION device's flow integrity checks may drop the packets. Specifically, if the ION is configured with only Internet circuits but the policy is looking for an MPLS overlay that doesn't exist, the device may fail to correctly associate the return packets with the session state if the paths are perceived as "unbound" or "invalid" per the policy. This behavior is a security feature designed to ensure that traffic only traverses paths that meet the administrator's defined performance and security criteria. Without an MPLS circuit present, the policy cannot be fully realized, leading to potential drops for traffic arriving on paths not intended for that specific application flow.

Comprehensive and Detailed Explanation

The CloudBlade platform is a distinguishing architectural component of the Prisma SD-WAN solution. It is not a physical piece of hardware, nor is it software that runs directly on the branch ION device's CPU.

Instead, the CloudBlade platform is a cloud-based API integration layer hosted by Palo Alto Networks. It functions as an intelligent broker or "translator" between the Prisma SD-WAN Controller and external third-party services (such as Prisma Access, Amazon Web Services, Azure, ServiceNow, or Zscaler).

When an administrator configures the Prisma Access CloudBlade, for example, they input their API credentials and intent (e.g., "Connect all US branches to US West"). The CloudBlade engine then:

Communicates with the Prisma Access API to provision the remote IPSec termination nodes (Security Processing Nodes).

Translates this configuration into specific instruction sets for the Prisma SD-WAN Controller.

The Controller then pushes the necessary VPN tunnel configurations, IKE parameters, and routing rules to the relevant ION devices.

This architecture eliminates the need for manual IPSec configuration on every branch device. It ensures that if the third-party service changes its IP addresses or settings, the CloudBlade can detect the change via API and automatically update the branch fleet, maintaining connectivity without manual administrator intervention.

Comprehensive and Detailed Explanation

In the Prisma SD-WAN architecture, the terminology distinguishes between "Native" automation and "Legacy" interoperability.

Secure Fabric Links: These are the proprietary, automated overlay tunnels created between two Prisma SD-WAN ION devices (e.g., Branch ION to Data Center ION). The controller automatically manages the IP addressing, key rotation, and routing for these links. You do not manually configure "Phase 1" or "Phase 2" parameters for Secure Fabric links.

Standard VPNs: These are traditional, standards-based IPSec tunnels configured to connect an ION device to a Non-ION endpoint (Third-Party Peer). This is used for "Data Center to Data Center" connections where one side is a legacy firewall (e.g., Cisco ASA, Palo Alto Networks NGFW) or for connecting to cloud security services (SSE) that do not have a specific CloudBlade integration. For a Standard VPN, the administrator must manually define the IKE/IPSec profiles, pre-shared keys, and peer IP addresses to match the third-party device's configuration.

Comprehensive and Detailed Explanation

In Prisma SD-WAN, Custom Applications are global policy objects managed centrally on the controller.

Immediate Propagation: When an administrator creates or modifies a Custom Application definition (e.g., updating the IP subnet or port for an internal app), the Prisma SD-WAN controller automatically pushes this update to all connected ION devices in the tenant.

No Manual Push: Unlike some legacy firewall management paradigms (like Panorama "Commit and Push"), the Prisma SD-WAN architecture is "intent-based" and continuously synchronized. A change to a global object like an App Definition is considered a live configuration change and is distributed immediately via the secure control channel.

No Reboot: The ION data plane updates its classification engine dynamically without interrupting traffic or requiring a reboot. This ensures that policy enforcement (steering "Inventory_App" to the correct path) remains accurate in real-time.

Comprehensive and Detailed Explanation

In Prisma SD-WAN (CloudGenix), Zone-Based Firewall (ZBFW) policies rely on the device's ability to map an IP address to a User-ID to enforce identity-based rules. The key to this question is understanding where the mapping exists and which direction the policy attributes (Source User vs. Destination User) apply to.

1. Mapping Location (Branch-1): The prompt states that Branch-1 has the user-to-IP mapping for User-1. For the most effective and scalable security enforcement, policies should be applied at the source (ingress) device where the traffic originates and where the user identity is known. This prevents unauthorized traffic from consuming WAN bandwidth only to be dropped at the destination. Therefore, the Branch-1 ION is the correct enforcement point for User-1's traffic.

2. Source vs. Destination User:

User-1 is the Source: In all scenarios, User-1 is the initiator of the traffic. Therefore, the security rule must match on Source User-ID.

Options C and D are incorrect because they suggest using Destination User-ID based rules to control User-1. Destination User-ID rules are used when the target of the traffic is a known user (e.g., VoIP calls to a specific user's phone), not when filtering based on the sender. Furthermore, relying on the DC or Branch-2 ION to enforce policies for User-1 would require the propagation of User-ID mappings across the overlay, whereas local enforcement at Branch-1 is the standard architectural model.

3. Valid Use Cases (A and B):

Option A (SaaS/Internet): The Branch-1 ION acts as the internet gateway. It can use the local mapping (IP-1 = User-1) to allow or deny access to specific SaaS applications (Direct Internet Access) based on the user's identity (e.g., "Allow Marketing Group to access Social Media").

Option B (Internal Segmentation): The Branch-1 ION can enforce policies for traffic moving between local zones (e.g., from a "Users" VLAN to a "Servers" VLAN within the branch). Since the ION routes this traffic and holds the mapping, it can enforce Source User-ID policies to secure local private applications.

To ensure the stability and performance of the SD-WAN fabric, Prisma SD-WAN provides granular visibility into the health of each Instant-On Network (ION) appliance. While the solution is primarily application-defined, monitoring the underlying physical and system resources of the hardware or virtual instance is critical for proactive maintenance and troubleshooting.

At the individual device level, administrators can monitor system resource utilization, which includes CPU usage, memory (RAM) consumption, and disk space availability.1 High CPU or memory usage can indicate that the device is reaching its throughput limits or that a specific process (such as deep packet inspection) is overtaxing the system. Disk utilization is monitored to ensure there is sufficient space for local logs and system operations.

Beyond internal system health, interface-level metrics are essential. This includes monitoring interface bandwidth utilization to identify bottlenecks on WAN or LAN ports. Crucially, operational performance is also assessed through error and discard counters on each interface. High error rates or frequent packet discards often signal physical layer issues (like bad cabling), duplex mismatches, or upstream provider congestion. While VPN status and application flows are vital for network-wide visibility, the core health of an ION device is defined by these foundational system and interface metrics.

Monitoring these specific parameters allows network engineers to distinguish between an application performance issue caused by network latency and one caused by a local hardware resource constraint.

Comprehensive and Detailed Explanation

Prisma SD-WAN utilizes a sophisticated decision engine for Application-Based Path Selection that goes beyond simple failover. When configuring a Path Policy, the administrator defines "Active" paths and a "Path Quality Profile" (SLA).

SLA Compliance (The Filter): First, the system filters the available paths based on the Path Quality Profile. In this scenario, both ISP-A and ISP-B have 40ms latency against a 150ms threshold. Both are "green" or compliant paths.

Selection Criteria (The Tie-Breaker): When multiple paths are configured as "Active" and all meet the performance SLA, the ION device aims to optimize the overall user experience and network utilization. The default behavior for load balancing across healthy, compliant active paths is to select the path with the highest available bandwidth capacity.

By steering new flows to the link with the most "headroom" (available Mbps), the system prevents the saturation of a smaller link (e.g., a 20Mbps DSL line) while a larger link (e.g., 1Gbps Fiber) sits underutilized. This maximizes the aggregate throughput for the site. While latency is the qualifier, bandwidth availability is often the selector for compliant paths. Note that if the application was defined as "Real-Time" and configured for packet duplication, behavior would differ, but for standard traffic, capacity-based distribution is the standard active/active logic.

Comprehensive and Detailed Explanation

In Prisma SD-WAN Path Policies, the Service & DC Group (Destination) field determines where the traffic is sent.

Direct: This is the specific keyword/object used to instruct the ION to route traffic directly out to the local WAN interface (Local Breakout) towards the Internet, without encapsulation in a VPN tunnel. This is the correct setting for Guest Wi-Fi, SaaS applications (like Office 365), or any public web browsing that does not need to be backhauled.

Standard VPN / Default-Cluster: These options direct traffic into an IPSec overlay tunnel destined for a Data Center or another ION. Selecting these would "backhaul" the guest traffic, which contradicts the requirement for DIA.

When "Direct" is selected, the ION uses its available "Internet" category links. The policy can further specify which internet link to use (e.g., "Use Broadband, avoid LTE") via the path preference list, but the Destination type must be "Direct".