Which of the following file types should be opened when executing a PowerShell script?
A Linux user report that an application will not open and gives the error only one instance of the application may run at one time. A root administrator logs on ot the device and opens terminal. Which of the following pairs of tools will be needed to ensure no other instance of the software are correctly running?
Which of the following features has undergone the most significant changes from Windows 7 to Windows 10 and greatly simplified the operating system installation process?
Which of the following Windows Enterprise OS version Offers BitLocker as a feature that can be enabled?
Joe, a user, reports that several of his colleagues have received a suspicious email from his account that he did not send. A technician asks one of the colleagues to forward the email for inspection. After ruling out spoofing, the technician verifies the email originated from the corporate email server.
Which of the following is the FIRST step the technician should take to correct this issue?
A team needs to deploy a temporary server room at a site to provide support during construction.
Which of the following should they use at this site while setting up the server room?
A technician is troubleshooting a print issue on a Windows computer and want to disable the printer to test a theory, Which of the following should the technician use to accomplish this?
A user’s smartphone is experiencing limited bandwidth when at home. The user reports to a technician that the device functions properly when at work or in the car. Which of the following troubleshooting steps should the technician take NEXT?
A network administrator has noticed unusual activity with a user’s login credentials on the network. The user is attempting multiple simultaneous login across the network, some of which are attempting to access workstations and servers to which the user does not have access.
Which of the following should the network administrator do NEXT?
A manager with a restricted user account receives the following error message:
Windows Update cannot currently check for updates because the service is not running.
The manager contacts the help desk to report the error. A technician remotely connects to the user’s computer and identifies the problem. Which of the following should the technician do NEXT?
A user Is unable to access a network share out can access email. A technician has confirmed the user has the appropriate permissions to access the share. Which of the following commands should the technician use FIRST?
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?
A technician has installed a second monitor for a customer, but the desktop font sizes do not match. Which of the following display settings should be technician adjust to correct this issue?
An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement. Which of the following should the technician do NEXT?
A small business has an open WiFi network for employees but does not want customers to connect to the access point. A technician has been dispatched to address the business’s concerns. Which of the following configuration settings should the technician change to satisfy the requirements of the business? (Select two.)
Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is nor recognized. Which of the following messages will be displayed?
A user's computer reports it has many virus infections and directs the user to call a phone number for assistance. A technician removes the hard drive and virus scans the drive with another computer. The scan does not identify any viruses Which of the following is MOST likely the problem?
Which of the following provide the MOST security for PCs and mobile devices? (Choose two.)
A user has changed the MAC address of a laptop to gain access to a network. This is an instance of:
A user calls a technician to report loud beeps that are coming from the server room following a recent rainstorm and power outage. The technician verifies all the servers are online and working properly, and the backup power unit is functioning properly and without errors. Which of the following Is MOST likely the Issue?
Which of the following are typically too dangerous to be disassembled by an in-house technician? (Choose two.)
A SOHO user is working on a laptop, but the wireless connection indicator is showing a limited connection. Each time the user tries to access a website, the browser redirects to an unfamiliar authentication page. Which
of the following should the user check to troubleshoot the cause of the issue?
A user brings in a home desktop computer for cleaning. Upon opening the computer, a technician finds large amounts of dust and dirt inside. Which of the following should the technician use to remove the excess dust and dirt?
Which of the following OS installation types would a technician use for multiple workstations at the same time?
A desktop technician needs to replace a laptop’s SSD. Which of the following must the technician use to prevent damage to the SSD during the replacement?
A systems administrator creates a new folder in the user profile. The administrator wants it to have different NTFS permissions than its parent folder. Which of the following settings should the administrator change?
An IT professional recently assisted Ann, a customer, with updating her password and regaining access to a
hijacked email account. Shortly afterward, Ann notices dozens of unwanted emails, thanking her for
subscribing to an organization’s mailing list. Which of the following should be performed to remove and prevent
any further emails from this organization?
Which of the following types of social engineering attacks can be prevented by the destruction of documents with personal or sensitive information?
A user browses to a company's Intranet page and receives an invalid certificate message A technician discovers the certificate has expired A new certificate is put In place and Installed on the user's computer; however, the user still receives the same message when going to the Intranet page The technician tries with a third-party browser and connects without error The technician needs to make sure the old certificate is no longer used in Internet Explorer. Which of the following Internet Options should the technician use to ensure the old certificate is removed'?
A customer recently lost data because it was accidentally deleted The customer calls a technician and asks to have a Windows backup solution installed The customer needs to ensure all company data is backed up and quickly recoverable every time a change Is made. Which of the following solutions would the technician MOST likely recommend? (Select TWO)
A user installed a new company-approved application on a Windows PC. The installation required a reboot. After the reboot and logon, the system froze. A technician has been called to fix the problem. Which of the following should the technician do FIRST?
When users turn on or reboot their machines, many of the computers on the network are non-responsive and unable to access the Internet. The users who left their computers on or have not rebooted are not experiencing this issue A technician confirms all the network switches and routers are working, and no servers are having any issues The network administrator notices abnormally high network utilization Which of the following is the MOST likely issue the company is experiencing?
A technician is acquiring hardware devices and setting up a computer lab with virtual desktops. The lab computers must have the ability to connect automatically to the remote session upon boot and must be started remotely. Which of the following solutions must the hardware be able to support? (Choose two.)
Joe, a user, notifies Ann, a technician, of a message that is displaying on his screen. The message has taken over the entire screen, and no icons are displayed. Joe, further explains that the message still appears after several reboot attempts. Upon further inspection of the affected PC, Ann notices a request for cryptocurrency payment to obtain the unlock key.
Which of the following is MOST likely the cause?
A user wants to use a computer to access files on a nearby laptop Both computers can ping each other, but the user is unable to access any remote files. Which of the following settings should the user change to resolve the issue?
A technology team is creating limits and guidelines for the use of company-provided software, equipment, and
Internet access. Which of the following policies is needed?
A user wants to see the workstations present on the LAN in a workgroup environment. Which of the following
settings must be enabled to make this possible?
Company policy states that users must secure their laptops before leaving the office for the evening Which of the following physical security measures should be used?
An office building lost power, and the generator started up. Users on several floors have reported their machines will not start, even though the generator is running. A technician works to divert power from other floors until all users are able to work. Which of the following is the BEST solution for the technician to recommend?
When a computer accesses an HTTPS website, which of the following describes how the browser determines the authenticity of the remote site?
A new user has joined a company, and human resources has given the user several documents to sign regarding compliance and regulations for company computers. The user has also received web links to documentation for applications, as well as processes and procedures to do jobs in accordance with those programs. Which of the following types of documentation has the user MOST likely received? (Choose two.)
Which of the following steps should a technician perform when the Included Windows driver for a video card does not have the needed features?
Several users at an office have noticed their computers have been behaving erratically over the past hour. A technician suspects there may be a network worm or a hardware failure because all the affected computers were purchased together. Which of the following should the technician perform FIRST?
A user calls the help desk regarding a new Windows issue that started in the morning. The user can no longer use any locally attached devices such as a mouse or a printer, and a reboot did not fix the problem Which of the following would MOST likely fix the issue?
While preparing a computer that will be issued to a new user, the technician discovers the computer’s former user configured a supervisor password in the BIOS. Which of the following can the technician do to allow the password to be removed?
Which of the following forms of regulated data is MOST important to consider when browsing e-commerce sites on the Internet?
A SOHO user calls a technician and wants to secure a home network. The SOHO user needs to have protection from physical connections and ensure that employees cannot access applications or personal emails. Which of the following would the technician MOST likely configure on the new network device to accommodate this SOHO user’s request? (Select TWO).
Which of the following Microsoft operating systems comes with a PDF printer as part of the OS functionality?
A technician is having issues with the WiFi connection while working on a Mac. The technician wants to check which SSID the computer is connected to and some statistics about the connection. Which of the following terminal commands should the technician use?
A technician received 300 old desktops following a recent computer upgrade. After taking inventory of the old machines, the technician must destroy the data on the HDDs. Which of the following would be the MOST effective method to accomplish this task?
Following an incident, an administrator is gathering forensic evidence from a server for a human resources investigation. Which of the following best practices is MOST important to document throughout the process to maintain integrity of the findings?
A technician performs a virus cleaning on a computer that has been redirecting all browsers to a phishing website. System Restore was turned off before the cleaning. The technician runs the machine through several scanners, and then tests for redirection. A smaller number of sites are still redirecting to the phishing website. The antivirus software correctly blocks the website. Which of the following should the technician do NEXT?
A user is attempting to install an application and receives an error stating there is not enough space to install the application. Which of the following did the user overlook?
A user’s computer is running slow even when only one program is open. A technician discovers the CPU is running at 100%, and there is a significant amount of outgoing network traffic. Which of the following is MOST likely causing the high resource usage?
A user is requesting a solution that will prevent file corruption and ensure a graceful shutdown while providing at least one hour of uptime in case of extreme weather conditions. Which of the following should a technician recommend?
A small office calls a technician to investigate some “invalid certificate” errors from a concerned user. The technician observes that whenever the user to access a secure website from the Windows desktop, this error is encountered. No other users in the office are experiencing this error. Which of the following should the technician do NEXT? (Choose two.)
A user’s phone contains customer’s PII. The user cannot have the phone automatically wiped because the data is very valuable. Which of the following is the BEST method of securing the phone?
The Chief Executive Offer (CEO) of a company receives an email from a local bank. It states the company’s account has several suspicious transactions and instructs the CEO to log in immediately to validate the transactions; otherwise, the account will be frozen. Which of the following BEST describes this email?
Several mobile users are reporting issues connecting to the WLAN within a warehouse. A technician tests wireless connectivity in the lobby and is able to connect successfully. Mobile users can connect to the Internet using cellular service, but they cannot access any internal resources on the WLAN The technician received alerts of devices failing throughout the network due to a power outage Which of the following is MOST likely causing the wireless issues?
A technician configures a switch for an enterprise to use 802.1X. Which of the following logical security concepts uses 802.1X?
A company recently implemented a new Linux server. Remote access to the terminal is required to provide easier server administrator. Which of the following feature or services will provide the MOST secure remote access solution?
A technician is decommissioning a workstation that contains Pll The HDDs cannot be used in another device, and all data must be destroyed Which of the following actions would BEST fulfill these requirements? (Select TWO)
Which of the following operating systems has mandatory update installation built in?
Accompany is concerned about the amount of time employees spend browsing the Internet for personal purposes. Which of the following should be put in place to address the company’s concerns?
A user is unable to get to any internal websites but can access some external websites. Which of the following will MOST likely resolve this issue?
An end user submits a request for the IT specialist to install new software on a workstation The workstation has the following specifications.
The minimum software requirements for the new application are a dual-core. 64-btt OS with 4GB of RAM and 60GB storage Which of the following conditions will the technician encounter when attempting to install the software?
A technician is helping a remote user who has a Windows issue. The user is working from a shared office space and is not on the corporate network. Which of the following remote access methods is MOST to be successful in this case?
A technician needs to remove malware from a Windows system. The technician has already performed research on the malware and determined it is a memory virus. Which of the following steps should the technician take NEXT?
Which of the following would be used to protect technicians from dust particles when they are entering a datacenter located near a construction site?
Which of the following OS types provides a lightweight option for workstations that need an easy-to-use browser-based interface?
Which of the following should a technician do to ensure static electricity does not damage the internal components of a PC while troubleshooting the motherboard?
Joe. a technician, imaged a laptop using third-party software, but the drive is now showing a smaller partition size than the installed disk space. Which of the following utilities will allow Joe to resize the partition using a graphical interface?
A technician needs to adjust the folder permissions for the human resources department’s fileshares. The technician must ensure users in the marketing group cannot be granted access to the folders, even if the folders inherit permissions from a parent folder. Which of the following should the technician use to accomplish this task?
When a user logs in to a computer, desktop icons and documents are missing. The user only has one account, 2and none of the personalized settings are there. Everything worked fine the previous day. Which of the following should a technician do to resolve the issue?
Perform a system refresh.
B. Change the account permissions.
C. Repair the profile.
D. Restore the data from backup.
A user in a SOHO wants to allow Joe, a remote technician, to connect securely to the user's workstation Joe informs the user that the VPN was successful, but he still cannot connect. Which of the following settings in the SOHO router MOST likely need to be adjusted?
A vendor requires remote access to a specific server to maintain a proprietary software system. Security policy restricts the use of port 3389 to employees but does allow command-line access to non-employees. Which of the following would MOST likely need to be enabled?
A technician is reviewing system updates. Some of the updates address vulnerabilities found in mission-critical servers, and they need to be performed immediately. Which of the following should the technician perform FIRST?
A technician is installing an application on a Linux system using the Bash shell console. Which of the following extensions should the technician select to install the application?
After receiving a replacement smartphone. a corporate user is able to open some emails but is unable to open encrypted emails. Which of the following troubleshooting steps should a technician take NEXT?
A folder on an NTFS volume has the following permissions enabled for the administrators group: full control, modify, and write. A technician adds a permissions entry to the folder's security settings denying the administrators group write and modify access. Which of the following permissions will the administrators group effectively have? (Select TWO)
A folder has the share permissions of everyone - change, while the folder's NTFS permissions are Set to everyone - read. Which of the following would be the MOST effective permissions for someone who is accessing
the folder via the share?
A technician has installed two new drives in a computer in the computer lab. Disk1 will be utilized for user and application data. > Disk2 has already been properly configured and has production data on it The technician has been unable to format the appropriate disk from the command prompt.
The lab requirements state that Disk1 should be a dynamic disk that contains two partitions. The first partition needs to be 256.000 MB and mapped to drive F. The , second partition needs to be 512.000 MB , and mapped to drive G.
The new partitions must be formatted to prevent each user's files from being accessed by other users, and the disk must be configured to account for future redundancy.
A consistent file system must be maintained on the machine.
INSTRUCTIONS
Conduct the necessary steps within the Disk Manager to accomplish these tasks
If at any time you would like to bring back the initial state of the simulation, please click the Reset Alt button
A technician is installing new software on an older laptop that has a current OS. The software contains a database back end that also requires installation. Which of the following should the technician review to ensure the software will run before installing it? (Choose two.)
A company recently performed malware cleanup on a large number of workstations. The Chief Security Officer (CSO) is concerned about malicious reaching the organization through email. Which of the following should a technician recommend to the CISCO?
A technician is planning a new desktop rollout project for a company. The company wants to donate systems to the library for reuse. The company does not store sensitive material on the desktops, but it does want all the data to be deleted and not easily recoverable. Which of the following methods would be BEST for the technician to perform to prepare the system for donation?
A technician needs to configure network shares on users' computers when they log on. The technician wrote the script with the net use command. Which of the following script file types is the technician writing.
A user received a call from a bank to confirm a wire transfer; however, the user created no such request. While
troubleshooting, a technician discovers there are rules on the user’s account that are forwarding the emails to
an external email address and deleting the emails from the bank.
This is an example of:
Ann. a network engineer is performing an after-hours upgrade on a network switch During the activity. Ann notices an unrelated setting she believes is misconfigured She decides to change the setting during the upgrade which causes an outage. Which of the following change management practices would MOST likely have prevented this outage?
A company seized an employee's laptop due to illegal activity. The computer has been locked in an office until it can be turned over to authorities. and no one is allowed to log on to it Which of the following policies is this an example of?
A technician just finished using BiteLocker to Go. The technician MOST likely encrypted:
A company recently experienced a security incident in which an unauthorized user was able to insert a USB flash drive into a kiosk, launch a non-native OS. and deliver malicious payloads across the network. Which of the following security measures would have been BEST to prevent the attack from being executed in the first place' (Select TWO)
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TESTED 18 Apr 2024
