CyberArk ACCESS-DEF Exam Dumps - Actual Questions Answers

When users are prompted for unrecognized MFA factors, it is often due to a discrepancy between the identity information they are providing and the information registered in the MFA system. If a user mistypes their username, the system may not recognize them and therefore prompt them with MFA challenges that are not associated with their account. This is a common security measure to prevent unauthorized access.

References: This explanation is based on general principles of MFA systems and their operation. For the most accurate and detailed explanation, please refer to the official CyberArk Defender Access (ACC-DEF) study guide and course documentation, which can be found through the CyberArk training portal1.

If users cannot use their mobile device for two-factor authentication (2FA) or multi-factor authentication (MFA), they can use other methods such as FIDO2 keys, which are external security keys that provide a strong form of hardware-based authentication. Additionally, security questions can serve as a knowledge-based authentication factor, which is something the user knows. These options are part of the broad set of supported factors provided by CyberArk for secure authentication. References: The information is based on the CyberArk documentation which details the various MFA options available, including FIDO2 keys and security questions as alternative methods when mobile devices are not usable12.

When a user’s account information required for multi-factor authentication (MFA) is not set up properly, preventing them from logging in, the appropriate action is to use the MFA Unlock command in the Admin Portal. This command temporarily suspends MFA, allowing the user a 10-minute window to log in without the need for MFA. This is a useful feature for resolving login issues related to MFA setup errors without having to resort to more drastic measures such as account deletion or changing directory sources.

References: This information can be found in the CyberArk documentation under the section “Temporarily suspend multi-factor authentication,” which outlines the steps to log in to the Identity Administration portal, navigate to Core Services > Users, right-click the account for the user who is locked out, and select MFA Unlock1.