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ADM-201 practice test questions answers

Salesforce ADM-201 Exam Dumps - Actual Questions Answers

Salesforce Certified Administrator (SU21)

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ADM-201 Questions and Answers

Question # 1

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants

an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the

company is performing at any point in time.

How should an administrator create the dashboard without changing any sharing setting?

A.

Update the dashboard to folder settings to manager for the sales reps role.

B.

Add a filter to the dashboard to filter the opportunities by owner role.

C.

Build individual dashboards for profiles that need to see the enterprise results.

D.

Create a dashboard with the running User set as someone who can see all Opportunities

Question # 2

Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.

Which feature should be used to fulfill this requirement?

A.

Einstein Case Routing

B.

Auto-response rule

C.

Case assignment rule

D.

Case escalation rule

Question # 3

The Client services and customer support teams share the same profile but have different

permission sets. The Custom Object Retention related list needs to be restricted to the client services team

on the Lightning record page layout.

What should the administrator use to fulfil this request?

A.

Sharing settings

B.

Page Layout Assignment

C.

Component Visibility

D.

Record Type Assignment

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