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ServiceNow CSA Exam Dumps - Actual Questions Answers

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  • Last Update: Apr 15, 2024
  • Questions: 400 questions with Expert Explanation
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CSA Questions and Answers

Question # 1

Which of the following is true of Service Catalog Items in relation to the Service Catalog?


They run behind the scenes.


They are the building blocks.


They are optional.


They provide options.

Question # 2

When working on a form, what is the difference between Insert and Update operations?


Insert creates a new record and Update saves changes, both remain on the form


Insert creates a new record and Update saves changes, both exit the form


Insert saves changes and exits the form, Update saves changes and remains on the form


Insert saves changes and remains on the form, Update saves changes and exits the form

Question # 3

Which one statement correctly describes Access Control rule evaluation?


Rules are evaluated using roles. The role with the most permissions evaluates the rules first


If more than one rule applies to a row, the older rule is evaluated first


If a row level rule and a field level rule exist, both rules must be true before an operation is allowed


Rules are evaluated from the general to the specific, so a table rule must be active to continue

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Related Certification Exams

ServiceNow CSA Exam Dumps FAQs

1. What is the ServiceNow CSA Exam?

The ServiceNow Certified System Administrator (CSA) exam validates your ability to configure, implement, and maintain a ServiceNow instance. Passing it showcases your expertise in core platform functionalities and opens doors to advanced ServiceNow career paths.

2. Who should take the ServiceNow CSA Exam?

The ServiceNow CSA exam is ideal for IT professionals like system administrators, service desk analysts, and consultants, especially those:

  • Managing or planning to manage a ServiceNow instance
  • Seeking to validate their ServiceNow skills and knowledge
  • Aiming for further ServiceNow certifications like CIS-App Developer or CIS-Discovery

3. What are the prerequisites for taking the ServiceNow CSA Exam?

To be eligible for the ServiceNow CSA certification exam, candidates must have attended the ServiceNow Administration Fundamentals class and have at least six months of hands-on experience with ServiceNow.

4. What topics are covered in the ServiceNow CSA Exam?

The ServiceNow CSA exam focuses on key areas like:

  • Navigation and User Interface: Familiarization with the ServiceNow platform layout and functionalities.
  • Configuration Management: Understanding configuration items, forms, workflows, and data management.
  • Incident and Problem Management: Implementing ticket resolution processes and problem identification.
  • Change Management: Controlling changes to the ServiceNow instance and ensuring smooth implementation.
  • User Administration and Security: Managing user access, roles, and permissions, and applying security best practices.
  • Reporting and Analytics: Generating reports and dashboards to track service performance and trends.

5. What is the format of the ServiceNow CSA Exam?

The ServiceNow CSA certification exam is a computer-based, multiple-choice exam that consists of 60 questions and the exam duration is 90 minutes.

6. What is the passing score for the ServiceNow CSA Exam?

The passing score for the ServiceNow CSA certification exam is 70%.

7. What are the best study materials for preparing for the ServiceNow CSA Exam?

DumpsMate offers comprehensive study materials, including:

  • Real exam dumps: Access actual CSA questions and answers encountered by previous test-takers for a realistic exam experience.
  • PDF study guide: Download a concise and structured review of all essential exam topics.
  • Testing engine: Simulate the actual exam environment with timed CSA practice tests and score analysis.

8. What is the scope of the ServiceNow CSA Exam?

The ServiceNow CSA certification demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform. Successfully passing the DumpsMate Certified System Administrator Certification also establishes the core skill set necessary to pursue further certification for individuals.

9. Does DumpsMate guarantee success in the ServiceNow CSA Exam?

Yes, Our high-quality CSA study materials have helped countless individuals pass the Certified System Administrator exam on their first attempt. We continuously update our CSA exam questions with the latest exam updates, boosting your confidence and chances of success.

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