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Salesforce OmniStudio-Consultant Exam Dumps - Actual Questions Answers

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  • Last Update: Feb 21, 2024
  • Questions: 116 questions with Expert Explanation
  • Single Choice: 73 Q&A's
  • Multiple Choice: 43 Q&A's
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OmniStudio-Consultant Questions and Answers

Question # 1

An Insurance agency wants to enable its call center agents to be more efficient when handling customer inqul…. After analyzing patterns in the call logs, the agency discovers that one of the top customer requests is to find total insurance premiums paid as well as the difference year over year. Agents need to relay this information the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.

What three OmniScrlpts elements should be used to meet the requirements?

Choose 3 answers


DataRaptor Extract Action


Email Action


DataRaptor Post Action


Messaging Element


Calculation Action

Question # 2

An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.

Which two pieces of data should the consultant recommend displaying using FlexCards'

Choose 2 answers


Policies including type, issue date, amount


Terms and Conditions for each policy


Guided troubleshooting process


Customer name, title, phone, email

Question # 3

In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts,

Choose 2 answers


To achieve elastic scaling


To retrieve multiple data sources in a single response


To minimize the number of elements to be configured


To separate the user interface from changes in thedata sources

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