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PSM-II Professional Scrum Master II Questions and Answers

Questions 4

In an environment where user acceptance testing is required before the Increment can be put into production, a development manager proposes to have user acceptance testing done every third Sprint, because the feedback from the user acceptance tests are disrupting work in Sprints. Is this a good idea?

(choose the best answer)

Options:

A.

It depends on what is stated in their Definition of Done.

B.

No, the Increment will not be transparent and the feedback loop is too long.

C.

Yes, the Scrum Team is a self-managing team.

D.

Yes, the Scrum Team needs stability in the Sprint.

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Questions 5

A Scrum Master colleague of yours wants some guidance on what to do in the following situation. During the Daily Scrum, one Scrum Team member, who is a key central figure in the organization, drags on and on about things which actually are interesting but not relevant for the Daily Scrum, day after day. What are two suggestions you would offer to your colleague?

(choose the best two answers)

Options:

A.

You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum.

B.

You contact the team member's Line Manager and raise this as an impediment to the Manager, and ask that they resolve this matter.

C.

You suggest using a timer, to limit the time each person can speak at the Daily Scrum.

D.

You suggest passing a token around. The person holding the token has the floor to speak for an allotted amount of time.

E.

You suggest coaching the Developers to help them find a way to solve the problem, and own the solution.

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Questions 6

You are a Scrum Master and one of the Developers approaches you and says: Every Sprint we are not completing regression testing for all of the selected Product Backlog items in the Sprint, but regression testing is part of the Definition of Done. We have discussed with the Product Owner and during the Sprint we decided to change the Definition of Done to remove regression testing. Which two actions are appropriate in this situation?

(choose the best two answers)

Options:

A.

Agree with altering the Definition of Done, if both the Developers and Product Owner agree.

B.

Ask the Developers and the Product Owner if removing regression testing from the Definition of Done allows the team to produce useful and valuable Increments at the end of every Sprint?

C.

Ask the Developers and the Product Owner what problem they are going to solve by altering the Definition of Done during the Sprint to remove regression testing. Will this raise transparency or improve quality?

D.

Disagree with the decision and tell them that having a stringent Definition of Done is important for the quality of the product, and they need to follow it.

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Questions 7

A multi-national company is using Scrum for product development of their five major products.

What alternatives should the company consider to decide how many Product Owners are needed for these five products?

(choose the best two answers)

Options:

A.

There is one Product Owner for each product (five in total). Each Product Owner may delegate to others for specific value, capabilities, and functionality within their product. The five Product Owners share and align work via Product

Backlog.

B.

There are as many Product Owners as needed to analyze, document, and

explain expectations and requirements with all Scrum Teams.

C.

There is one Product Owner for all five products. This person may not delegate work to others for specific value, capabilities, and functionality, given these are all the Product Owner's individual responsibility.

D.

There is one Product Owner responsible for all five products. This person may

delegate work to others for specific value, capabilities, and functionality within each product to scale their accountability.

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Questions 8

You are the Scrum Master of a Scrum Team that has one Developer who disagrees with team decisions. Their disagreements are becoming disruptive and slowing progress. The Developer often returns to earlier team decisions and re-opens the issue.

What are two ways to go about this problem?

(choose the best two answers)

Options:

A.

You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity.

B.

You take the Developer aside to express your concern over their disagreements

and tell them to act as a team player and to comply with the team's decision.

C.

At the Sprint Retrospective you observe whether the topic is raised. If it does not happen, you check on how comfortable everybody is with the way team

decisions are made.

D.

You go to the Human Resources department and ask them to have a

conversation with the Developer based on the issues the team has raised.

E.

To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself.

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Questions 9

Scrum Master is a management position because the Scrum Master is accountable for the following three management activities:

(choose the best three answers)

Options:

A.

Reporting on the performance of a team.

B.

Managing the Scrum process.

C.

Managing the project plan and the project deliverables.

D.

The way Scrum is understood and enacted within the organization.

E.

Removing organizational impediments that limit the team's progress and

productivity.

F.

Managing the capacity and utilization of the Developers.

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Questions 10

Scrum requires a Definition of Done. Which phrases describe the purpose of the Definition of Done?

(choose the best three answers)

Options:

A.

It serves to track the percent completeness of a Product Backlog item during the Sprint.

B.

During the Sprint it helps the Developers identify the work remaining for an

Increment to be ready for release by the end of a Sprint.

C.

It creates transparency into the state of the Increment when it is inspected at the Sprint Review.

D.

It guides the Developers when creating a forecast at the Sprint Planning.

E.

It provides a template for the documentation of the product Increment.

F.

It is a checklist to inspect whether the Developers have performed their tasks by the end of a Sprint.

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Questions 11

How does the Scrum Master serve the Scrum Team?

(choose the best two answers)

Options:

A.

The Scrum Master coaches the Scrum Team and the organization how to work empirically.

B.

The Scrum Master resolves every impediment that the Developers run into

C.

The Scrum Master never intervenes in matters of the Scrum Team, but allows

them to maximize their autonomy and freedom.

D.

The Scrum Master facilitates Scrum events as requested or needed

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Questions 12

You are the Scrum Master for three Scrum Teams working on the same product. There is a single Product Backlog that all three Scrum Teams select from. Management is eager to improve the productivity of the teams and wants to standardize velocity across all three teams so that they can see how each team is delivering value. When responding to management, which two statements are appropriate?

(choose the best two answers)

Options:

A.

Incentivizing teams based on velocity can boost the Scrum Team's motivation to create more value.

B.

Standardizing velocity across teams can help with understanding which teams

are creating more value.

C.

Velocity has no direct relationship with value.

D.

Velocity is the amount of business functionality that a Scrum Team creates in a Sprint. It is unique to that team and used as an input to Sprint Planning.

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Questions 13

A Developer from the Scrum Team is always missing the Daily Scrum. She feels that if she is doing her job well, it does not matter whether she attends or not. The other Developers on the team have not done anything about it. As the Scrum Master how should you respond to this situation?

(choose the best answer)

Options:

A.

You do not intervene. The Developers own the Daily Scrum, so they should deal with any issues with attendance.

B.

Ask the Developers, what value they get by having the Daily Scrum with all team members present and what might go wrong if all Developers do not attend.

C.

Talk to the Developer who is missing the Daily Scrum and ask her to always attend the Daily Scrum.

D.

Teach the Developers how to deal with this situation by attending the Daily Scrum yourself.

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Questions 14

After some small experiments with Scrum, your company decides to do a complete project with Scrum. As Scrum Master; you have been invited to the "project kick-off meeting" with IT and product management

The Product Owner asks how many Sprints IT will need to first figure out architecture and infrastructure issues. What are two options to explain how such work is managed using Scrum?

(choose the best two answers)

Options:

A.

You explain that product management should not worry about such typical IT work. You inform them that you will assure that the team members reach out to the right people within the IT organization when needed During each Sprint Planning event they will keep the Product Owner updated about the additional effort it will take for that Sprint. That effort will come on top of the effort for the forecasted functional development.

B.

You explain that technical risks are best controlled when architecture and infrastructure emerge alongside the development of functionality. The additional advantage is that business value is created faster and sooner.

C.

You thank product management for understanding that these efforts indeed require effort and budget You confirm that architecture and infrastructure are best addressed before starting Scrum, but that the exact budget is difficult to calculate upfront You say you will organize this work in timeboxed Sprints of no more than 30 days to limit risk and be transparent toward product management on the actual progress.

D.

You educate the Product Owner to add this work to the Product Backlog to uphold transparency. Ask the Developers to plan work during the first several Sprints to estimate these items, while also creating some business functionality in these early Sprints

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Questions 15

Your organization has announced a release to its user base three Sprints from now To be able to include all functionality in the release, work needs to accelerate. The Product Owner puts some testing from the Definition of Done on hold for the next three Sprints, while adding a generic item to the Product Backlog to resolve this in a future release.

The Developers object that this will lead to technical debt. Select two ways that explain the impact of technical debt to the Product Owner.

(choose the best two answers)

Options:

A.

Feature development of a next release is not allowed to start as long as there is technical debt from the current release. The Product Owner should first accept this impact before the Definition of Done can be reduced.

B.

A generic Product Backlog item is not good enough. The amount of technical

debt will have to be calculated and estimated much more precisely, so the total

amount of extra work that needs to be budgeted is well known.

C.

Releasing the version creates false assumptions about the actual state of the

system. This is likely to result in interruptions during future Sprints in order to react to unforeseen problems arising from not having met the Definition of Done.

D.

As development progresses and functionality is added upon the reduced

Definition of Done, unknown errors will creep in. The system becomes more

difficult to stabilize. Work for the actual release as well as future releases Will be slowed down in unpredictable ways.

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Questions 16

You are the Scrum Master for four Scrum Teams working from the same Product Backlog. Several of the Developers come to you complaining that work identified for the upcoming two Sprints will require full time commitment from Stella, an external specialist who is not a member of any of the four Scrum Teams. What would you consider acceptable solutions for the problem?

(choose the best three answers)

Options:

A.

Organize a release Sprint in which Stella can thoroughly check and complete all the work done in her domain before considering the work releasable.

B.

Developers with an interest in Stella's domain could volunteer to take on this work in their respective Scrum Teams.

C.

Investigate whether additional techniques or frameworks for scaling Scrum would be appropriate for these Scrum Teams.

D.

Have the Developers re-order the Product Backlog so Stella can serve one team full-time in a Sprint

E.

Merge the Scrum Teams into one large Scrum Team for the next two Sprints. When the need for Stella's expertise is over, the teams can separate again

F.

Ask Stella for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Scrum Teams to re-prioritize the work so that tasks not depending on Stella can be done first

G.

Create a team with Stella and identify people from the Scrum Teams to temporarily work in Stella's domain to learn to better serve the existing teams

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Questions 17

You are a Scrum Master entering an organization that wants to "evolve" their product development to Scrum. The organization's teams are organized into component teams. This means that teams address one single application layer only (for example, front end, middle tier,

back end, and interfaces).

You introduce the concept of feature teams, where teams have the skills to work on multiple layers throughout a Sprint and deliver working software every Sprint. What are two things you take into consideration when moving away from component teams toward feature teams?

(choose the best two answers)

Options:

A.

You cannot do Scrum without feature teams. Do not continue adopting Scrum until teams are reorganized in feature teams.

B.

Productivity, in terms of lines of code or story points, will probably suffer during the transition, although even then delivery of business value is still likely to Increase.

C.

Feature teams will require time to become productive as people from the different layers and components become accustomed to working and delivering unified functionality together, as one Scrum Team.

D.

With feature teams, it is easier to calculate and compare the productivity per team. Incentives on productivity are likely to speed up the transition to feature teams, and therefore the adoption of Scrum.

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Questions 18

Respect is one of the five Scrum values. Which statements demonstrate respectful behavior in the Scrum Team?

(choose the best two answers)

Options:

A.

Respect the accountabilities of the Scrum Team members.

B.

Respect the Product Owner by letting them change the Sprint Goal during the

Sprint

C.

Respect people, their experience, diversity, and difference in opinion

D.

Respect stakeholder expectations that Scrum Teams will meet their forecast.

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Questions 19

A Scrum Team consists of Developers working from globally distributed locations. Organizing the Scrum events requires conferencing tools that are not easily available within the organization. The Developers propose doing a Daily Scrum only on Tuesdays. Which are the most appropriate responses for their Scrum Master?

(choose the best two answers)

Options:

A.

Help the Developers understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.

B.

Coach the Developers on why a daily frequency is important as an opportunity to update the Sprint Plan and how it helps the team organize work toward achieving the Sprint Goal.

C.

Acknowledge and support this self-managing team's decision

D.

Have the Developers vote to make sure there is consensus within the team

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Questions 20

What are acceptable ways a Scrum Master may work to ensure Scrum is understood and enacted?

(choose the best three answers)

Options:

A.

Arrange one-on-one coaching sessions where concerns the Scrum Master has identified can be discussed.

B.

Hold longer, more in-depth retrospectives with formal learning as part of the retrospective.

C.

Schedule group training about Scrum.

D.

Require senior management to mandate that all teams in the organization must follow and enact Scrum.

E.

Educate stakeholders and customers about Scrum.

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Exam Code: PSM-II
Exam Name: Professional Scrum Master II
Last Update: May 18, 2024
Questions: 74

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