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Avaya 78950X Exam Dumps - Actual Questions Answers


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Avaya Contact Center Select Implementation and Maintenance Exam

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  • Last Update: Feb 17, 2026
  • Questions: 65 questions
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78950X Questions and Answers

Question # 1

What happens after an agent enters an After Call Work Item activity code while on a skillset call?

A.

The skillset call is released and the agent goes Into After Call Work state.

B.

The agent goes into a Walk Away state.

C.

When the agent releases the skillset call, they are automatically placed in an After Call Work state.

D.

After releasing the call, the agent must go Ready before entering the After Call Work state.

Question # 2

A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.

Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

A.

A new short code needs to be set up in the ACCS.

B.

A corresponding CDN needs to be set up

C.

A new SIP extension needs to be added to the IP Office.

D.

A short code needs to be added on the IP Office.

Question # 3

Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?

A.

ACCS, Configuration component

B.

ACCS, Contact Center Manager component

C.

IP Office Web Manager

D.

IP Office System Status

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Related Certification Exams

Avaya 78950X Exam Dumps FAQs

1. What is the Avaya 78950X Exam all about?

The Avaya 78950X exam, officially titled Avaya Contact Center Select Implementation and Maintenance, validates your ability to deploy, configure, and maintain the Avaya Contact Center Select (ACCS) solution.

2. What are the key topics covered in the Avaya 78950X Exam?

The 78950X exam covers the following core areas:

  • ACCS Architecture and Benefits
  • IP Office Configuration for ACCS Integration
  • ACCS Deployment (AAMS, WebLM, ACCS)
  • Installation, Configuration, and Testing
  • Link Security between ACCS and IP Office
  • ACCS Administration and Privileges
  • Multimedia and Outbound Campaign Configuration
  • Orchestration Designer and Prompt Management
  • Real-Time Display and Reporting
  • Business Continuity and High Availability
  • Troubleshooting and License Assignments

3. Who should take the Avaya 78950X Exam?

The Avaya 78950X exam is ideal for IT professionals, system integrators, and contact center engineers who implement and maintain Avaya Contact Center Select solutions. It’s especially relevant for those working with IP Office and multimedia contact center environments.

4. What certification does the 78950X exam lead to?

Passing the 78950X exam earns you the Avaya Contact Center Select Certification, a recognized credential that demonstrates your expertise in deploying and managing ACCS systems.

5. How long is the exam duration for Avaya 78950X?

Candidates are allotted 90 minutes to complete the 78950X exam.

6. How many questions are on the Avaya 78950X Exam, and what is the passing score?

The Avaya 78950X exam consists of 65 questions, and the passing score is 74%, meaning you must correctly answer approximately 48 questions to pass.

7. What is the difference between Avaya 78950X and 71801X?

Here’s a clear breakdown of the difference between Avaya 78950X and 71801X:

  • Avaya 78950X: Choose the 78950X Exam if you're focused on contact center deployments, especially in environments using IP Office.
  • Avaya 71801X: Choose the 71801X Exam if your role involves supporting Avaya Messaging, handling PBX integration, and ensuring high availability in enterprise messaging systems.

8. How does DumpsMate help enhance preparation for Avaya 78950X?

At DumpsMate, we offer a comprehensive package that includes 78950X Exam questions, DumpsMate-branded Exam dumps, Real Questions, PDF questions, and Practice Questions via testing engine and study guide.

9. Are the Avaya 78950X Exam questions based on real scenarios?

Yes, our Avaya 78950X real questions are derived from actual exam experiences and official syllabus topics. Each question is accompanied by a detailed explanation to help you grasp the underlying concept.

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