HP HP2-I47 Exam Dumps - Actual Questions Answers

The correct answers are A and E. Employees are less productive due to maintenance issues and Customer is not set up for remote working.

These are two specific pain points that HP Fix Services can help address. HP Fix Services are services that enable IT to remotely resolve employee device issues, plus deploy rapid repair or replacement at home, in the office, or in the field1.

By using HP Fix Services, customers can benefit from:

• Faster fixes and streamlined issue resolution that keep devices running and employees productive1.
• Remote diagnosis and support for things like boot-up issues, system performance issues, network connectivity issues, and other problems2.
• HP certified technicians that repair devices with 100% genuine HP parts2.
• Rapid repair or replacement of devices at home, in the office, or in the field, with options such as next business day onsite service, accidental damage protection, and device media retention12.

If the customer is interested in learning more about HP Fix Services, you can direct them to the HP website1 or contact an HP representative for more details.

The other options are incorrect because:

• Changing trends have had a negative impact on business performance is not a specific pain point that HP Fix Services can help address. This is more related to HP Transform Services, which are services that help customers adapt to changing business needs and optimize their IT investments3.
• Customer needs to focus on CapEx rather than OpEx is not a specific pain point that HP Fix Services can help address. This is more related to HP Financial Services, which can help customers optimize their IT spending and achieve their business goals with flexible financing solutions4.
• Customer is facing increased cyberthreats is not a specific pain point that HP Fix Services can help address. This is more related to HP Protect Services, which are services that help customers enhance their device security posture and protect their data from cyberattacks.

1: HP Support Services | HP® Official Site 3: HP Support Services | HP® Official Site 4: [HP Financial Services | HP® Official Site] 2: HP Care Pack - PC Repair, Extended Warranty & Support : [HP Wolf Security - Endpoint Security Solutions | HP® Official Site]

The correct answer is B. Proactive issue identification and remediation.

HP Active Care is a service that provides device protection, support, and repair by using predictive analytics and insights from HP TechPulse. It can automatically request service for users before they experience a device disruption or failure1. HP TechPulse is an automation platform that delivers world-class services through meaningful insights. It can monitor device health, performance, security, and inventory, and detect issues before they become problems2.

By using HP Active Care, powered by HP TechPulse, customers can benefit from proactive issue identification and remediation, which can help them minimize downtime, avoid productivity-draining disruptions, and extend device life1.

The other options are incorrect because:

• Automatic performance tuning based on feedback is not a benefit of HP Active Care, powered by HP TechPulse. This is more related to HP Performance Advisor, which is a software application that helps optimize the performance of HP workstations by providing feedback and recommendations on system configuration and settings3.
• Ability to actively change the security policies in response to threats is not a benefit of HP Active Care, powered by HP TechPulse. This is more related to HP Proactive Security, which is a service that helps customers implement and manage configuration policies, such as deny and allow lists, device guard, credential guard, and BitLocker encryption4.
• Actionable device and employee insights whether online or offline is not a benefit of HP Active Care, powered by HP TechPulse. This is more related to HP Manageability Services, which are cloud-based solutions that provide device and employee insights across endpoint devices and applications. They can also work offline by collecting data locally and uploading it when the device reconnects to the internet.

1: HP Active Care | HP® Official Site 2: HP TechPulse | HP® Official Site 3: [HP Performance Advisor | HP® Official Site] 4: [HP Wolf Security Services] : [HP Manageability Services | HP® Official Site]

The correct answer is C. They are attached to hardware by the device serial number and sold as a transactional upfront payment.

HP Care Pack Services are services that provide an enhanced level of support and/or an extension of the duration of the HP Limited Warranty for HP devices. They offer various options for repair time, on-site support, exchange, collection and return by a carrier, installation by an HP technician, and more12.

HP Care Pack Services are sold as a transactional upfront payment, meaning that customers pay for the service once at the time of purchase or within 90 days of the device purchase date. They are attached to hardware by the device serial number, which is used to register and activate the service. Customers can check the status and coverage of their HP Care Pack Services online by entering their device serial number12.

If you want to learn more about HP Care Pack Services, you can visit the HP website1 or contact an HP representative for more details or assistance. You can also use the HP Care Pack Finder tool on the HP website3 to find the right HP Care Pack for your device.

1: HP Care Pack Services - Frequently Asked Questions (FAQs) 2: HP Care Pack - PC Repair, Extended Warranty & Support 3: HP Care Pack Central