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HP2-I14 Questions and Answers

Question # 1

A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink? (Select two.)


Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.


Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.


Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.


Original HP ink is formulated with centuries of combined experience from scientists and engineers.


Each new Original HP ink cartridge takes up to five years of development and is the result of more than 1,000 prototypes.

Question # 2

Why is using remanufactured toner cartridges bad for business? (Select two.)


Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.


Remanufactured toner cartridges generate more heat than Original HP cartridges.


Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.


Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.


Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.

Question # 3

How can the use or non-HP cartridges be harmful to printers? (Select two.)


Non-HP cartridges cause more wear on a printer's moving parts than Original HP cartridges.


Using non-HP cartridges can shorten the life of the printer.


Using non-HP cartridges generates excess heat that can damage printer parts.


Non-HP cartridges coat the paper with a sealant that can damage the printer rollers.


Printers that have non-HP cartridges installed need to be cleaned twice as often as printers using Original HP cartridges.

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