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Salesforce B2C-Solution-Architect Exam Dumps - Actual Questions Answers

Salesforce Certified B2C Solution Architect (SP22)

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B2C-Solution-Architect Questions and Answers

Question # 1

Refer to the exhibit.

Abeauty brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community where beauty insiders can view how-to videos, share tips, and favorite products. As part of the overall solution, the beauty brand is going to implement 82C Commerce, Experience Cloud, and Salesforce Identity.

Each beauty insider can store and update important profile and commerce information like email, phone number, beauty preferences, and saved addresses.

Which application should a Solution Architect recommend to set up the primary profile after reviewing the workflow and attempting to minimize migration of customer profile data?

A.

Salesforce Identity

B.

Service Cloud

C.

Experience Cloud

D.

B2C Commerce

Question # 2

A global merchant plans to use B2C Commerce, Service Cloud, and Marketing Cloud to support the shopper experience. They also plan on using Marketing Cloud Connect to integrate Service and Marketing Clouds and the Service Cloud Connector for B2C Commerce. The customers will receive SMS messages through Mobile Connect. One of the key requirements is to enable consent and profile management across the clouds.

Which two recommendations should a Solution Architect make as part of the solution?

Choose 2 answers

A.

SMS opt-in will sync with Service Cloudwhen contact ID is the subscriber key in Marketing Cloud

B.

Service Cloud profile data can be configured to sync to the Marketing Cloud profile center

C.

Profile changes in B2C Commerce will sync to Service Cloud when person accounts are used

D.

Shopper consent in B2C storefronts will sync to Service Cloud when person accounts are used

Question # 3

A customer service team raised a new business requirement that requires a multi-cloud solution design betweenB2C Commerce, Service Cloud, and Marketing Cloud. A Solution Architect has been hired to lead the design of the multi-cloud solution.

Which two actions should the Solution Architect take to accurately capture requirements and deliver the solution overview?

Choose 2 answers

A.

Include functional subject matter experts and technical resources across multiple discovery workshops, grouped by business function to ensure all requirements are captured.

B.

Conduct discovery workshops and upon completion present the solution back to the design authority or executive stakeholders to validate the solution.

C.

Conduct discovery workshops to create a user acceptance testing document and invite business owners, each cloud technical architect, and implementation development team.

D.

Include the customer service team so that they can provide detailed user stories prior to the discovery workshops.

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