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Salesforce Certified-Business-Analyst Exam Dumps - Actual Questions Answers

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  • Last Update: Feb 22, 2024
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Certified-Business-Analyst Questions and Answers

Question # 1

Cloud Kicks (CK) needs to implement an event management system within Salesforce. After researching potential solutions, a managed package meets the majority of CK s business requirements. However, the CRM director has expressed a desire to heavily customize an open source solution.

Which benefit of using a managed package versus an open source solution should the business analyst share to help the CRM director make a decision?


Managed packages are easily customizable to meet CK's exact requirements.


Managed packages are updated automatically with each Salesforce Release.


Each version of a managed package on the AppExchange undergoes a security review.

Question # 2

The business analyst (BA) at universal Containers is grooming user stories to add to the next sprint The BA Is having difficulty understanding the level of testing that's necessary for a particular story involving an update to an Important trigger.

What should the BA do to address the need for user acceptance testing (UAT)?


Run all Apex tests using change set validation.


Gather testing requirements from the stakeholder.


Perform testing on all objects in the trigger.

Question # 3

The VP of sales at Clod Kicks wants to streamline the lead qualification process to improve the team’s productivity and help them reach their target goals. A business analyst (BA) has been assigned to the project to identify the disconnect between the sales and marketing teams’ definition of a qualified lead?

What should the BA focus on?


Mapping historical leas data from each team and building charts to highlight similarities


Evaluating team’ skill and experience to determine how they can better align.


Scheduling and all-day collaboration workshop with both team to resolve their differences

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Salesforce Certified-Business-Analyst Exam Dumps FAQs

1. What is the Salesforce Certified-Business-Analyst Exam?

The Salesforce Certified-Business-Analyst Exam is a professional certification designed for individuals who have experience with the Salesforce platform and want to validate their skills in analyzing business needs, driving improvements, and collaborating effectively. This credential demonstrates your expertise in leveraging Salesforce to optimize processes, increase efficiency, and achieve business goals.

2. What are the prerequisites for taking the Salesforce Certified-Business-Analyst Exam?

To take the Salesforce Certified-Business-Analyst Exam, you must have two years of Business Analyst experience, including demonstrated success owning and delivering business process improvements, and two years of Salesforce Platform experience.

3. What is the format of the Salesforce Certified-Business-Analyst Exam?

The Salesforce Certified-Business-Analyst Exam consists of 60 multiple-choice questions and five non-scored items. The passing score is 72%, and the results are received immediately.

4. What are the key topics covered in the Salesforce Business Analyst Certification Exam?

The Salesforce Business Analyst certification exam covers a range of areas, including:

  • Business Analysis Fundamentals: Requirements gathering, process mapping, user story writing, stakeholder management.
  • Salesforce Platform: Objects, fields, relationships, workflows, reports, dashboards, automation tools.
  • Salesforce for Business Analysts: Opportunity management, lead management, account management, reporting and analytics, data modeling.
  • Project Management: Agile methodology, Scrum framework, project lifecycle management.

5. What are the benefits of passing the Salesforce Certified-Business-Analyst Exam?

Earning the Salesforce Certified-Business-Analyst credential demonstrates your expertise and opens doors to new career opportunities. Some potential benefits include:

  • Increased marketability and competitiveness in the job market.
  • Higher earning potential and salary negotiations.
  • Recognition of your skills and expertise in the Salesforce community.
  • Enhanced credibility and trust from clients and stakeholders.
  • Improved confidence and job satisfaction.

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DumpsMate offers a comprehensive set of resources to help you prepare for the Salesforce Certified-Business-Analyst Exam, including:

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