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Avaya 33810X Exam Dumps - Actual Questions Answers

Avaya Aura Contact Center Solution Design Exam

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  • Last Update: Jun 11, 2024
  • Questions: 48 questions
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33810X Questions and Answers

Question # 1

AACC has an inbuilt Outbound Management.

Which resource controls the Preview Dialing method?









Question # 2

Refer to the exhibit.


AACC allows the use of campaigns for Sales or Marketing purposes.

Which statement about Outbound campaigns is true?


Agent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C


Agent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C


Agent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C


Agent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C

Question # 3

A Contact Center manager knows that a modern agent Interface which can deliver all of the relevant customer information, creates a better customer experience.

Which two agent interfaces are supported with AACC Release 7.1? (Choose two)


Avaya IX™ Workplace


Avaya Agent Desktop a


Avaya IX™ Workspaces


Avaya one-X® Agent Desktop

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